EARTHLINK

Internet Service

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.0
punctuality
4.5
Showing 1-2 of 2 reviews

James S S.
11/2014
5.0
internet service
  + -1 more
They have good quality and they response to any problems. They are reliable and the cost is reasonable.
Description of Work: I have Earthlink DSL internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Maggie and Rocky W.
10/2008
2.0
internet service
  + -1 more
I tried to call them because the internet wasn't working. When I first called they kept hanging up on me. I finally got a hold of someone and ended up talking to 5 different people for six hours, which during that time they told me that the problem was a number of different things, all of them were my fault when it turns out that they had turned off the system in my area. They sent me a new modem which I didn't use and I sent it back. When I called them they told me that I wouldn't have to pay a discontinuation fee. They called and said that I had to pay it. I told them what they had already said, and they agreed. But then in the mail they sent me a bill. I complained enough and they took the fee away.
Description of Work: I used them before for all of my internet services.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$40

    Contact information

    unknown, Bainbridge Island, WA


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    EARTHLINK is currently rated 3.5 overall out of 5.
    No, EARTHLINK does not offer free project estimates.
    No, EARTHLINK does not offer eco-friendly accreditations.
    No, EARTHLINK does not offer a senior discount.
    No, EARTHLINK does not offer emergency services.
    No, EARTHLINK does not offer warranties.

    Contact information

    unknown, Bainbridge Island, WA