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Universal Refrigeration

Heating and Air Conditioning

About us

Universal Refrigeration is an established air conditioning and heating contractor serving the Tacoma & Puyallup areas since 1985. Our experienced design and construction team and highly trained service department are focused on keeping indoor environments comfortable for serve residential and commercial clients. We are always focused on your satisfaction and will help you find a solution to repair your existing heating and cooling system or, when necessary, install a new one. Our services include: • Air conditioning • Furnaces and heat pumps • Commercial refrigeration systems • Sales, installation and repair • Design and build engineering services • Service and maintenance contracts When you are looking for a professional, high quality, customer-oriented company, call Universal Refrigeration. Our technicians have an incredible attention to detail and are dedicated to our customers' satisfaction. You can even talk to one of our knowledgeable service techs for free! We'll help you pinpoint the problem and get your HVAC equipment back to working order. We even offer 24-hour emergency service for all of life's little unexpected surprises. Call Universal Refrigeration today for more information!

Business highlights

Emergency Services Offered

Services we offer

Universal Refrigeration

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.4
professionalism
4.4
responsiveness
4.6
punctuality
4.8
Showing 1-7 of 7 reviews

Mary A.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
From Kit in dispatch to Mark providing the repair, they were honest and provided very timely service. He diagnosed the problem and had it fixed in the same appointment. The charges were reasonable and in line with what I had been told. I would definitely hire them again.
Description of Work: furnace repair
Rating CategoryRating out of 5
Yes, I recommend this pro

jeff C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Yixiong W.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,500

Peter C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
12 year excellent performance with not one problem. Recently inspected by another Company and they said installation was done very well.
Description of Work: Installed Hi efficiency Carrier furnace and Honeywell air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Rudy W.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
This is all I need to report.
Description of Work: They took my furnace product research and evaluated it would meet my needs and ordered and installed it rather than try to steer me away to a product they normally recommend. I am very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

ANGELA C.
07/2008
4.0
heating & air conditioning/hvac
  + -1 more
They were very timely and fantastic that they are opened on the weekend it was great that they were able to fix it without having to leave to get parts. My only problem was that he told me it would only cost 150 to 200, but it actually cost 379. That is my only complaint, but that is kind of a big error.
Description of Work: They came out and did a diagnostic and replaced the circuit board in the furnace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

07/2005
3.0
heating & air conditioning/hvac
  + -1 more
I WOULD HAVE TO SAY THAT THE INSTALLER WAS NOT AS EXPERIENCED AS HE SHOULD HAVE BEEN. THE INSTALLER DID NOT KNOW WHAT HE WAS DOING EVEN THOUGH HE TRIED HARD. THE COMPANY MADE UP FOR IT THOUGH, AND THEY FINISHED LIKE THEY WERE SUPPOSED TO.
Description of Work: THEY INSTALLED AN AIR CONDITIONER.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    4102 B Pl NW, Auburn, WA 98001

    http://www.universalrefrig.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Universal Refrigeration is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Universal Refrigeration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Universal Refrigeration does not offer free project estimates.
    No, Universal Refrigeration does not offer eco-friendly accreditations.
    No, Universal Refrigeration does not offer a senior discount.
    Yes, Universal Refrigeration offers emergency services.
    No, Universal Refrigeration does not offer warranties.
    Universal Refrigeration offers the following services: Universal Refrigeration

    Contact information

    4102 B Pl NW, Auburn, WA 98001

    http://www.universalrefrig.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM