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TOTAL UPHOLSTERY

3.7(
3
)

Upholstering

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
3.3
professionalism
3.7
responsiveness
4.7
punctuality
4.3
Write a review
Showing 1-3 of 3 reviews
EMILY H.
10/2006
2.0
upholstery
  + -1 more
The couch looks beautiful. It was covered in fabric that I chose and appears to be well done. However from the professional and customer service stand point I have not had a good experience. Jerry was very laid back which I liked at first, but came back to haunt me in the end. When I originally contacted Jerry I explained that it was an older couch and that at least one of the springs needed tying, and he said no problem. He gave me a quote of $600 plus fabric (which I chose) and $25 for pick up and delivery. When he came to pick up the couch he said that it looked like it needed more work and that it would be $200 more. A few weeks later he called and said that it would be an additional $300 and that he needed more $$ for the fabric too. The hard thing to know is the quality of what was done internally, but he did not replace the cushions which seems to be something that should have been done. So overall it was a miserable experience.
Description of Work: Recovered 6 foot antique couch in fabric of my choice and re-tied springs.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,900
RACHELLE F.
11/2005
4.0
upholstery
  + -1 more
JERRY MOORE WAS THE UPHOLSTERER, HE DID A GOOD JOB. THE WORK WAS COMPLETED TO MY SATISFACTION. THE SHOP WAS CONVINENT TO FIND AND THE WORK WAS COMPLETED ON TIME.
Description of Work: I HAD A COUCH RE-UPHOLSTERED. THEY REMOVED THE EXSISTING FABRIC, REPLACED CUSHIONS AND PILLOWS AND RECOVERED WITH FABRIC I PROVIDED
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
JERRY A.
06/2005
5.0
upholstery
  + -1 more
COVERED 4 OF MY BARSTOOLS WITH BEAUTIFUL FABRIC, AND THEY LOOKED NEWER THAN EVER. VERY COMFORTABLE TOO. DID A QUICK JOB, AND WERE VERY KIND.
Description of Work: RECOVERED 4 OF MY OLD BARSTOOLS. DID IT QUICK AND PRETTY CHEAP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$394

    Contact information

    301 W MAIN ST, Auburn, WA 98001

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Upholstering

    FAQ

    TOTAL UPHOLSTERY is currently rated 3.7 overall out of 5.
    No, TOTAL UPHOLSTERY does not offer free project estimates.
    No, TOTAL UPHOLSTERY does not offer eco-friendly accreditations.
    No, TOTAL UPHOLSTERY does not offer a senior discount.
    No, TOTAL UPHOLSTERY does not offer emergency services.
    No, TOTAL UPHOLSTERY does not offer warranties.

    Contact information

    301 W MAIN ST, Auburn, WA 98001