Safelite AutoGlass

Auto Glass, Glass and Mirrors

About us

Do you have glass damage? For windshield repair and replacement in the Auburn area, turn to Safelite AutoGlass. Those in central Auburn or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 420 37th Street NW #B, Safelite AutoGlass Auburn repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Business highlights

78 years of trusted experience

Services we offer

Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 30 reviews

Nadia E.
09/2017
1.0
auto glass
  + -1 more
After spending a lot of time on the phone to make sure that they have the right windshield for my Toyota RAV4 and waiting for a week, they showed up with no windshield and rescheduled me for another appointment two weeks later. And you have you wait at home from 8 am to 5 pm because until the day of the appointment they don't give you a more narrow time of eta. Now I have to go around with a cracked windshield for another two weeks and wait for them another day.
Description of Work: Windshield replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Safelite AutoGlass
We're sorry to hear that we've let you down. Please know that your experience does not align with the service goals of our company and we're always here to help. We're hoping that things have been resolved for you, but if there are any remaining or additional concerns, we would like to help. You're welcome to give us a call at 1-800-800-2727, so we can better assist you. Thank you for sharing your feedback with us.

BRUCE K.
05/2017
4.0
auto glass
  + -1 more
The reservation was easy, the tech was polite and the work looked good. However the next day I noticed that a piece of trim was loose, and a small screw cover on the trim was missing (after driving the car a day after the windshield was replaced). I'm selling the car and needed to have the trim fixed quickly. Unfortunately they have to schedule you into their system and could not get to me the same day I called. The warranty won't transfer to the new owner, so he's screwed. Won't use Safelite again; trim shouldn't have been loose and they should have fixed it same day.
Description of Work: Had a windshield replaced on my car.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$350

Carole B.
04/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joaquine J.
01/2016
5.0
auto glass, glass repair
  + 0 more
unknown
Description of Work: Replaced windshield at my house the cost represents my deductible and extra for EOM. So far the things affixed to the windshield (all the gadgets on the rear view mirror and my auto start) work fine. The tech was a bit later than he thought he would be when he called but I was home so it didn't matter. He was there within the 4 hour window and worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dave D.
12/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They replaced the entire windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

PAUL S.
12/2015
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brianna E.
12/2015
5.0
auto glass, glass repair
  + 0 more
unknown
Description of Work: Replaced driver side rear door glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Yvonne D.
12/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They replaced the entire windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy W.
12/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They replaced the passenger side window.
Rating CategoryRating out of 5
Yes, I recommend this pro

William C.
12/2015
5.0
auto glass
  + -1 more
.
Description of Work: We drove to their office and they replaced our entire windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith S.
12/2015
4.0
auto glass
  + -1 more
unknown
Description of Work: They repaired a chip and also replaced an entire windshield. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

William C.
12/2015
5.0
auto glass
  + -1 more
.
Description of Work: They drove to our home and replaced our entire windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

John M.
12/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They replaced the entire windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steffen K.
11/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: Very smooth without any hick-ups. |Thank's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Richard s N.
11/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They sealed up a rock chip in my car's windshield. Went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa S.
11/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: Safelite replaced the windshield glass in my VW Rabbit. They made sure they ordered the correct glass and installed it in a timely manner on a busy day. They were friendly, professional, and took care of my insurance without a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Constance B.
12/2014
5.0
auto glass
  + -1 more
They were extremely friendly and did great work. No leaking problems. Dropped off car the night before and they were very understanding and had no problem with my request to store our car in their garage. Would definitely go to the Auburn Safelite again.
Description of Work: Replace windshield .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Callie N.
11/2014
5.0
auto glass
  + -1 more
Customer service was fantastic. When I originally called the 1-800 number to get a quote and make an appointment the agent was sure all I need was repair. I knew otherwise, but I went to my appointment as scheduled. Sure enough, it needed to be replaced. They got the part in within hours and had me come back later that day. The manager was so friendly and even found a better rate for me than I was first quoted. I'm pleased with my new windshield and comfortable with the warranty they provide for their work.
Description of Work: Replaced windshield on Ford Explorer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian L.
03/2014
5.0
auto glass
  + -1 more
They where there when they said they would be. They finished the work. They made it very simple for us. Their people I came in contact with where nice.
Description of Work: Safelite Autoglass – Auburn replaced our windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Greg L.
02/2014
5.0
auto glass
  + -1 more
From the initial customer service call to the installation, everyone was top notch. I would definitely recommend this company to anyone that needed this type of service.
Description of Work: Replaced the windshield on a 2010 Prius.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER T.
02/2013
5.0
My windshield had recently got a large rock ding. To prevent further damage I called Safelite. They had replaced my windshield at my work site several years ago. The Auburn location was more convenient for me and they scheduled me right away. After discussing the payment options they offered me other non-advertised discounts so my total was surprisingly lower than anticipated. It was completed in the time they stated.
Description of Work: Repaired a windshield rock ding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DANA S.
08/2005
5.0
auto glass
  + -1 more
I CALLED GLASPRO AND THE SAME DAY ARRANGEMENTS WERE MADE TO DROP OFF AND HAVE THE WINDSHIELD AND URETHANE SEAL FOR OUR TRUCK REPLACED. WE FOUND THE EMPLOYEES TO BE VERY PROFESSIONAL. WE WOULD USE THEIR SERVICE AGAIN.
Description of Work: PARTS AND LABOR TO REPLACE THE WINDSHIELD AND SEAL OF OUR 1995 TOYOTA T-100 TRUCK WAS DONE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.16

DAWN B.
06/2005
5.0
auto glass
  + -1 more
I REALLY LIKED THEIR SERVICE. THEY CAME TO OUR HOME AND THAT WAS VERY CONVENIENT. THEY WERE VERY QUICK AND WERE ON TIME FOR THEIR APPOINTMENT. THEY DID A GREAT JOB.
Description of Work: WE NEEDED A WINDSHIELD REPLACEMENT FOR OUR 2002 CHEVROLET SUBURBAN. IT HAD A LARGE ROCK HIT IT WHICH CREATED A CRACK ACROSS MORE THAN HALF THE WINDSHIELD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232.06

MARYLEE J.
05/2005
5.0
auto glass
  + -1 more
THEY WERE VERY QUICK, I JUST WAITED IN THE WAITING AREA. I EXPECTED TO SEE A MARK, BUT IT WAS FILLED SO WELL THAT IT HARDLY EVEN SHOWED. IT WAS COLD WEATHER AT THE TIME AND I WAS ABLE TO GET IT TAKEN CARE OF RIGHT AWAY SO IT WOULDN'T WRECK THE WHOLE WINDSHIELD.
Description of Work: A HUGE ROCK FROM A DUMP TRUCK HIT MY WINDSHIELD, LEAVING A LARGE HOLE. THEY FILLED IT TO PREVENT IT FROM SPLITTING THE ENTIRE WINDSHIELD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

MICHELE B.
03/2005
5.0
auto glass
  + -1 more
I FOUND GLASPRO TO BE PROMPT, COURTEOUS AND PROFESSIONAL. GLASPRO WAS THE COMPANY MY AUTOMOBILE INSURANCE COMPANY CONTACTED TO INSTALL THE NEW WINDSHIELD.
Description of Work: GLASPRO CAME RIGHT TO THE HOUSE TO TAKE OUT THE CRACKED WINDSHIELD FROM THE PICK UP TRUCK AND INSTALLED A NEW WINDSHIELD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

420 37th St NW # B, Auburn, WA 98001

safelite.com/angie

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Glass and Mirrors

FAQ

Safelite AutoGlass is currently rated 4.9 overall out of 5.
Safelite AutoGlass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Safelite AutoGlass does not offer free project estimates.
No, Safelite AutoGlass does not offer eco-friendly accreditations.
No, Safelite AutoGlass does not offer a senior discount.
No, Safelite AutoGlass does not offer emergency services.
No, Safelite AutoGlass does not offer warranties.
Safelite AutoGlass offers the following services: Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing

Contact information

420 37th St NW # B, Auburn, WA 98001

safelite.com/angie