Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Guardian Roofing, Gutters & Insulation
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Brick or Stone Fireplace - Repair,
About us
Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost twenty years. From the first call to the final installation report to ongoing warranty protection, the family-owned and operated company has earned the trust of manufacturers, customers, and team members in the communities they serve.
Business highlights
Se habla espanol
Emergency services offered
20 years of experience
Services we offer
Installation - composite, metal, wood shake, tile & flat roofs. Roof Cleaning & Moss-Proofing Services. Roof Repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.6249 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 10% | ||
| 5% | ||
| 3% | ||
| 3% |
Showing 101-125 of 249 reviews
Rod C.
May 2016
unknown
E A.
Apr 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you so much for the comments! We are thrilled you gave us the opportunity to serve you an additional time. Thanks again! Aaron Santas - Owner"
Debra G.
Mar 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Hello! Thank you for taking time to post a review! I want to check into something though. Our service does include debris haul away. If that did not happen we owe you! I will be calling to verify. Thanks!! Aaron Santas Owner - Guardian Roofing"
Kenneth M.
Mar 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thanks for the review! AND thanks for caring for your roof! Take care! Aaron Santas Owner-Guardian Roofing"
Katherine G.
Mar 2016
unknown
David T.
Mar 2016
This job was to replace roofing material around the chimney, where flashing and shingles were improperly done by the original installer and were beginning to fail.
Both the estimator and the technician arrived on time and were very thorough. Both were very willing to answer questions. On the day of the work, I observed the whole job, and was impressed by the attention to detail and level of craftsmanship. Vulnerable corners were done carefully, and fitment and workmanship was meticulous. The replacement shingles are an exact match and look great. This job ran a little long, and it was dark when he finished. Nevertheless, at no point did I get the impression that he was in a hurry or cutting corners. The finished job looks very professional, and cleanup was thorough.
Since the job was completed, we've had a couple of hard rains and many daylong drizzles; I've inspected the underside of the roof at the chimney area at various intervals, and have seen no sign of leakage to date.
The only disappointment was the time required to get the job scheduled (2 months). However, I recognize that roof repair is very much in demand this time of year. My leak was under control and being mitigated in the short term, and the estimator made it clear that if it got worse or out of control, they could accelerate the schedule. Fortunately it didn't come to that.
Outstanding quality of workmanship and service, and I think the cost was quite reasonable for the amount of work involved. I have come to appreciate contractors that do exactly what they say they will do, and take pride in their work. I would absolutely recommend these folks.
Both the estimator and the technician arrived on time and were very thorough. Both were very willing to answer questions. On the day of the work, I observed the whole job, and was impressed by the attention to detail and level of craftsmanship. Vulnerable corners were done carefully, and fitment and workmanship was meticulous. The replacement shingles are an exact match and look great. This job ran a little long, and it was dark when he finished. Nevertheless, at no point did I get the impression that he was in a hurry or cutting corners. The finished job looks very professional, and cleanup was thorough.
Since the job was completed, we've had a couple of hard rains and many daylong drizzles; I've inspected the underside of the roof at the chimney area at various intervals, and have seen no sign of leakage to date.
The only disappointment was the time required to get the job scheduled (2 months). However, I recognize that roof repair is very much in demand this time of year. My leak was under control and being mitigated in the short term, and the estimator made it clear that if it got worse or out of control, they could accelerate the schedule. Fortunately it didn't come to that.
Outstanding quality of workmanship and service, and I think the cost was quite reasonable for the amount of work involved. I have come to appreciate contractors that do exactly what they say they will do, and take pride in their work. I would absolutely recommend these folks.
Response from Guardian Roofing, Gutters & Insulation
"Thank you for taking the time to write such a considerate and thorough review! We have had the wettest winter on record here so it has been a little difficult to get repairs complete due to the weather limitations we have faced in order to actually get work completed. Thank you for your understanding. If there are any issues with our work in the future please do not hesitate reaching out. Thanks again! Aaron Santas Owner - Guardian Roofing"
Lee H.
Mar 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for taking the time to write a review. We apologize for any delay with your project or issue with communication. Thankfully you are protected now, and we will be here should any issue arise from our work. Thanks again! Aaron Santas Owner - Guardian Roofing"
Emery H.
Feb 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thanks for the "A"! Aaron Santas Owner - Guardian Roofing"
Barbara H.
Feb 2016
The roof is just fine now. It has held up under a constant onslaught of falling branches since it was installed in 2005 , since the house is under big fir trees. These men were also very friendly and pleasant to deal with.
Manuela P.
Jan 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for the review! We appreciate you taking the time to share. We will be sure to praise your crew in our next meeting. Thanks again!! Aaron Santas Owner - Guardian Roofing"
Fran F.
Jan 2016
Very well. Were able to repair the roof and the chimney. Did a very good job. Left the area clean. Would use them again.
Karen R.
Jan 2016
unknown
Lori H.
Jan 2016
unknown
Response from Guardian Roofing, Gutters & Insulation
"Hello! Thanks for the feedback! We will work hard to keep your experience satisfactory! Thanks again! Aaron Santas Owner - Guardian Roofing"
Patrick S.
Jan 2016
Great job
Response from Guardian Roofing, Gutters & Insulation
"Hello! Thanks for taking a moment to post a review! If any issue arises in the future related to our work, please do not hesitate reaching out!! Thanks again, Aaron Santas Owner - Guardian Roofing"
Vicki H.
Dec 2015
They need to fire the estimator. We were quoted 7K for the outbuilding with maybe a couple thousand more if the trusses needed replacing. Well they did and then the final bill for just the outbuilding was double. The house was what was quoted except they left a hole under the eave when one of their workers tore off one of the facial boards that didn't need removing. They came back to the house and picked up tools that they forgot. Took a picture sent to out but never came back to fix the hole. I would not recommend this company based on the quote for work to be done and for not fixing something they did wrong. As for the outbuilding, the work done was great, just way over the original quote.
Response from Guardian Roofing, Gutters & Insulation
"Hello. We are so sorry for your experience! I have gotten feedback from all involved and this is an unfortunate and abnormal case for unforseeable work needed. It is not common that when we start a roofing project that all of the roof framing needs to be replaced. In fact there have only been a handful in over 8000 homes worked on. If I were in your shoes I would not be happy about that at all. We do all we can to find these issues before any work starts, but in some instances it just is not detectable until the job begins. The good news is that from now on you will never have to worry about it again because it was restored properly. Thanks again for the feedback, Aaron Santas Owner - Guardian Roofing"
Keith O.
Dec 2015
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for the feedback. We have discussed this with the crew that worked on your home and are correcting. We will contact you directly to try and make this right. Thank you!! Aaron Santas"
William J.
Dec 2015
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for your feedback! I apologize that your experience did not meet our standards. Rest assured, we will not stop working until you are satisfied completely. It is our goal for this to happen the first time, but even with the best efforts, on rare occasion communications can be strained. This review will be gone over by the crew and the production department in an effort to correct any systems that might have failed. Thanks again, Aaron Santas Owner - Guardian Roofing"
Kristine M.
Nov 2015
My experience with Guardian Roofing was excellent and nothing less. I was informed fully on the whole process from the estimate to the completion of my roof. The crew that performed the work was friendly, on time every day, and cleaned the area after each day’s work. I know these seem like small things, but having two dogs I was worried about them stepping on a stray nail in the lawn. The roof looks great!
Response from Guardian Roofing, Gutters & Insulation
"Thank you so much for the kind words! This review has already been distributed to all involved. You don't know how much a few moments of your time to share can lift the spirits of the people who serve you! If you should encounter any issues with our work, or need help with anything, please don't hesitate reaching out! We are thankful for the opportunity to help. Thanks again! Aaron Santas Owner - Guardian Roofing"
Cathy B.
Oct 2015
The guy who came to our house and did the original bid was awesome. He was professional and a really nice guy. The guys who did the new roof on the carport did an average job. I feel that they replaced some sheeting that was still good, therefore boosting the cost, but overall I was happy with their work. The kid who cleaned our roof was one of the hardest working young men you could ask for. He worked hard and cleaned up everything beautifully. My problem is/was with the billing. Shortly after the work was completed I received a bill for a $90 residual balance due. After reviewing my paperwork I couldn't see where I owed anything. I called and the woman I spoke to told me she would send a detailed accounting of the charges to compare with what I had. Never happened. In the meantime, I sold the house and moved out of state. Six months later, I received an email with an invoice attached for the $90 again. I emailed back, requesting a DETAILED accounting of charges. I was immediately emailed another general invoice with totals for each service. I'm DONE trying to communicate with them. I mailed them a check today to avoid being sent to collections or something--not worth ruining my credit over $90--but I would definitely never recommend using this company. I certainly would never use them again.
Response from Guardian Roofing, Gutters & Insulation
"Hi [Member name removed]! I apologize for the confusion. As I documented in the email back to you, it appeared that for some reason your final payment was $90 short. It was difficult to see how this happened on our end. Our only guess was that possibly when writing the check for payment a number was accidentally written incorrectly. Of course this is only a guess, and has no bearing on the issue that we did a poor job of detailing out why the payment might have been incorrect. After all of the work was done and you were happy, we are very disappointed that an administrative issue tarnished your experience. This review has circulated our entire organization and is a reminder that even if we do a great job of servicing the home that a billing issue can upset a client. Thank you for the feedback, Aaron Santas"
Thomas K.
Oct 2015
unknown
Connie Z.
Oct 2015
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for the review! We are so happy that you ere satisfied with the service. If you ever need help, please don't hesitate reaching out! Aaron"
Rob L.
Sep 2015
Guardian Roofing was fantastic to work with. We were selling our home and needed to make some repairs that were required by the inspector to close the sale. They came out right away to inspect our roof and look at the repairs that we wanted done. The quote that they gave me was less than I expected and they didn't try and "up-sell" me on work that I didn't need completed. Their technician, Todd, came out that next weekend to make the repairs, which impressed me since we had just had a major wind storm and I know they were very busy. Thanks to their quick response we were able to close the sale on time! They communicate wonderfully and were very clear on what to expect. I will recommend them to everyone and will use them for all of my future roofing needs on my new home.
Ken C.
Aug 2015
We contacted Guardian Roofing to inspect our roof which was leaking. Our great experience with Guardian started when Mike S. arrived to do the inspection. He did a thorough inspection of our roof from inside our attic and from on the roof, taking plenty of photos to show us what he had seen. He discovered several leaks and a deteriorating 1995 vintage roof. He also discovered that the flashing around our chimney, a point of several leaks, had been installed upside down by our previous roofers. Due to the number of leaks and condition of our roof, he recommended replacing the roof and installing new flashing.
Our old roof shingles had been put on over our shiplap wood roof, some of which was rotten, which caused some of the leaks. The entire roof needed to be re-sheeted. They removed all of the rotten shiplap and re-sheeted the entire roof with OSB plywood over which they installed 30-year warranty Oakridge shingles. They also installed new flashing on our chimney and by our gutters. They replaced our inadequate individual roof vents with two high-ridge exhaust vents which allows for better attic heat dissipation. They also installed six additional soffit vents.
During Mike?s inspection he noted three improperly installed exhaust vents, two in the bathroom and one in our kitchen, none of which were venting outside. They installed the proper venting for those as well.
They were able to start our project several days early and completed it in two days instead of the estimated three days. The crew chief, Miguel, did a fantastic job of managing the project and making sure it was completed on time with a great crew. They covered our plants to protect them and cleaned up after each day?s work was completed.
They offer three packages, each with different costs, different materials, and different warranties and guarantees. We chose the Enhanced Package.
We highly recommend Guardian Roofing.
Our old roof shingles had been put on over our shiplap wood roof, some of which was rotten, which caused some of the leaks. The entire roof needed to be re-sheeted. They removed all of the rotten shiplap and re-sheeted the entire roof with OSB plywood over which they installed 30-year warranty Oakridge shingles. They also installed new flashing on our chimney and by our gutters. They replaced our inadequate individual roof vents with two high-ridge exhaust vents which allows for better attic heat dissipation. They also installed six additional soffit vents.
During Mike?s inspection he noted three improperly installed exhaust vents, two in the bathroom and one in our kitchen, none of which were venting outside. They installed the proper venting for those as well.
They were able to start our project several days early and completed it in two days instead of the estimated three days. The crew chief, Miguel, did a fantastic job of managing the project and making sure it was completed on time with a great crew. They covered our plants to protect them and cleaned up after each day?s work was completed.
They offer three packages, each with different costs, different materials, and different warranties and guarantees. We chose the Enhanced Package.
We highly recommend Guardian Roofing.
Response from Guardian Roofing, Gutters & Insulation
"Wow!! We are humbled by your words!! Rest assured that this will be read in front of the entire company to acknowledge your crew in front of their peers. Thank you so much for taking the time to write such a considerate review. Aaron Santas Owner - Guardian Roofing"
Birte G.
Jul 2015
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for the feedback! We appreciate you taking some time to share. If you experience any issue with our work, please don't hesitate reaching out. Warm regards, Aaron Santas Owner - Guardian Roofing"
Greg W.
Jul 2015
unknown
Response from Guardian Roofing, Gutters & Insulation
"Thank you for the feedback! We will be sure to share this with your team. Thank you so much for taking the time to share about your experience, and of course if there are any issues, please don't hesitate reaching out! Thanks again, Aaron Santas Owner - Guardian Roofing"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Guardian Roofing, Gutters & Insulation is currently rated 4.6 overall out of 5.
Yes, Guardian Roofing, Gutters & Insulation offers free project estimates.
No, Guardian Roofing, Gutters & Insulation does not offer eco-friendly accreditations.
No, Guardian Roofing, Gutters & Insulation does not offer a senior discount.
Yes, Guardian Roofing, Gutters & Insulation offers emergency services.
Yes, Guardian Roofing, Gutters & Insulation offers warranties.