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Custom Electrical Services, LLC

Founded 2008 • With Angi since September 2013

4.4

(12) Verified Reviews

Business Details

Phone Number

Address

3802 Auburn Way N Suite #307

Auburn, WA 98002

Description

Custom Electrical Services provides professional electrical services across the Pacific Northwest. The Custom Electrical crew of licensed electricians can handle just about any residential or commercial project. Our specialty includes complete home rewire, electrical panel upgrade, electrical repair, LED retrofit, custom lighting solutions, new construction, and much more. We believe that communication and customer service go hand in hand with excellent workmanship. Call today for a free estimate....

Verified Reviews

A few reviews for this pro...
5.0

01/26/2021


Craig L.

The crew was punctual and worked quickly, answered all of my questions. The inspection went smoothly with no issues.

Description of Work
Installed a nema 14-50 receptacle

Category electrician

2.0

02/03/2020


John M.

He cut my wall and then let me know he doesn't do that work.

Description of Work
Doorbell wiring.

Category electrician

5.0

11/27/2019


Richard S.

Grateful to Maria and Kristen for their help scheduling a call out to troubleshoot and fix our home's bathroom and landing electrical outlets. Maria scheduled a same day call out but also provided some guidance over the phone that resulted in resolving the problem. I was able to call back and cancel the call out and avoided incurring unnecessary cost. I had no idea we had a GFCI outlet in the garage, and that just needed to be reset - it had been obscured by boxes since we moved in. So two lessons learned: 1. Check your garage for hidden gems and 2. Know that the folks at Custom Electrical provide great customer care. When I have a 'real' problem I'll be straight back on the phone to them.

Description of Work
Fix non-functioning electrical outlets.

Category electrician

5.0

05/01/2019


Susan J.

We called Custom to fix a broken wire that another company had failed to repair properly. Chad and Evan did a great job. They were prompt, communicated clearly, fixed the problem, and provided me with documentation on the other company’s shoddy work. The folks in the office were also helpful and accommodating with scheduling and billing. I am very happy with Custom and would definitely use them again.

Description of Work
Repair broken electrical wire

Category electrician

Service Provider Response

[Member Name Removed], Thank you so much for your review. We truly appreciate your business. Custom Electrical Services
5.0

10/04/2017


Daryl H.

I've used CES twice and have had good outcomes for good prices each time. Jay Rosander is responsive and his journeymen electricians know their stuff. The last job was aluminum wiring remediation in an old home and while it was alot of work, it was done well and passed LnI no problems. Well done CES.

Description of Work
Aluminum Wire remediation.

Category electrician

1.0

07/12/2017


RONALD C.

After approval of the quotes, an assigned electrician completed item #1 and a portion of #2, but could not complete the hot tub wiring until the new hot tub was installed. During the installation, the electrician fails to properly connect 240 volt wiring to the AC unit causing a massive short when the power was put back on. The circuit board to the AC unit got burned up causing $1100.00 in damage. When the owner is notified of the issue, he sated "Don't worry, we will pay for any damage it caused". A few days later, I received a bill for over $600.00 to add a 'light bulb' to one of the existing wiring runs. Tax was also added to all the quotes even though the written quote stated $0.00 for tax. I paid 50% of the invoices and filed a dispute with the owner regarding the $600.00 light bulb and the taxes. The owner refused to send out an electrician until I agreed to pay the disputed amounts. However, after arguing with him and having him open the quotes and the invoices, he because aware that the $600.00 was a double charge for another item and we agreed to lower it to $145.00. While we did not agree on the tax issue, I told him he needs to NOT put $0.00 for taxes if in fact there would be tax due. He stated that every jurisdiction was different and they added tax AFTER the invoices. I told him that he should still put in TAX as it is available to him at the time of the quote, but I would provide him with a resale cert if that would resolve the issue. He then recalls the $1110.00 damage to the ac circuit board and backtracks on his offer to cover the loss. Now he want to send his own ac guy out to do the repair instead. When the electrician came out a few days later to finish the hot tub connections, he stated 'Oh, we can't use these existing circuits, they are not correct for a hot tub. We should have seen this earlier but must have been too busy." he then figured another way to connect the hot tub and called the owner to explain the change required to finish. a few minutes later the owner calls me and tells me that they have to complete the ob another way and that the cost will INCREASE by $4,250.00!!! I explain to him that my quote requires them to connect the hot tub and that they cannot change prices on me because of their error. He continues to argue with me for the $4250.00 in additional fees until I tell him that if he does not honor the quote or the offer to pay for the ac damage of $1100.00, that I will be forced to contact my attorney on this matter. He then says "That's all I wanted to hear" and then hangs up on me. He call his employees on site and pulls them off the job, terminating the installation. I text the owner offering him the ability to rethink his position and to send a crew back within 24 hours to finish the job quoted. His response within 30 seconds was "We will not return".

Description of Work
(1) Repair & replace water damaged wiring in exterior stone wall on east side of house. QUOTE: $1545.00 NO TAX (2) Add (2) 50 amp A/C circuits, extend standby generator wiring to new generator location, 20 amp 120 volt dedicated branch circuit, 120 volt outlet circuit extension, weatherproof outlet near new A/C location for service, tie through existing hot tub circuit using existing A/C circuit ensuring meeting minimum code requirements. QUOTE: $2625.00 NO TAX

Category electrician

Service Provider Response

Custom Electrical Services has been in business for 9 years and we take pride in professionalism and customer service. Mr. [Member Name Removed]' representation of our company is vindictive. He is currently running a smear campaign against our company because he wasn't willing to listen and negotiate an addition to the scope of work. Mr. [Member Name Removed] began to verbally abuse us and that is when we decided to end our relationship and his project. This situation is very unfortunate and not typical. If you are considering hiring Custom Electrical Services, we would love to provide numerous references of satisfied customers. Thank you.
5.0

07/20/2016


Laura L.

They were really patient in figuring out what had been done over the last 100 years, and then upgrading it.

Description of Work
Rewire upstairs of 1917 house.

Category electrician

5.0

07/20/2016


Laura L.

They did a fantastic job! Travis figured out an entirely clever way to avoid having to re-do the service panel and bring power up to the second floor in a conduit running up the outside wall. The tech, whose name I am embarassed to say I don't remember, found a couple of extra things that also needed fixing, and was able to figure out low cost ways to repair them as well. They made great efforts to come up with ways to get the wire where it needed to go while avoiding putting holes in the surfaces that would be hard to repair. They completed the job quickly and neatly, and I couldn't be happier.

Description of Work
Rewire 1913 house to replace knob and tube wiring on second floor.

Category electrician

5.0

12/06/2015


Michael S.

Good service, and quick. They agreed to come perform this minor work, and knocked a few bucks off the bill. Missed the first appointment due to but were prompted the second day.

Description of Work
Replace a light switch with a programable one

Category electrician

5.0

08/18/2014


Dileep L.

They did really good came prompt on time and completed on time. Only thing i have to complain is they are suppose to give us dimmable bulbs which we never got them called few times and still haven't got them!

Description of Work
4 can lights, dimmable switch and changing 2 switch box to 3 switch box includes hardware

Category electrician

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    CUSTOES893J2
    Trade License Locale
    Seattle, WA
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Commercial tenant improvements, residential remodel and repairs, rewire attic & exhaust, fans of all sizes, cable TV wiring including ceiling fans & exhaust fans, circuit breakers/electrical panels installed & repaired, code violations corrected, electrical inspections, electrical panel upgrades, lighting fixture install & repair, outlet & switch install & replace, recessed & track lighting installed & repaired, new commercial & remodeling & initiative 502 lighting.

    Services Not Offered

    please inquire

    Frequently Asked Questions & Answers about Custom Electrical Services, LLC

    How is Custom Electrical Services, LLC overall rated?

    Custom Electrical Services, LLC is currently rated 4.4 overall out of 5.

    What days are Custom Electrical Services, LLC open?

    Custom Electrical Services, LLC is open:

    Sunday: Open All Day
    Monday: Open All Day
    Tuesday: Open All Day
    Wednesday: Open All Day
    Thursday: Open All Day
    Friday: Open All Day
    Saturday: Open All Day

    What payment options does Custom Electrical Services, LLC provide

    Custom Electrical Services, LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Custom Electrical Services, LLC offer free estimates?

    Yes, Custom Electrical Services, LLC offers free project estimates.

    Does Custom Electrical Services, LLC offer eco-friendly accreditations?

    Yes, Custom Electrical Services, LLC offers eco-friendly accreditations.

    Does Custom Electrical Services, LLC offer a senior discount?

    Yes, Custom Electrical Services, LLC offers a 5% senior discount.

    Does Custom Electrical Services, LLC offer emergency services?

    Yes, Custom Electrical Services, LLC offers emergency services.

    Are warranties offered by Custom Electrical Services, LLC?

    Yes, Custom Electrical Services, LLC offers warranties.

    What services does Custom Electrical Services, LLC offer?

    Custom Electrical Services, LLC offers the following services: Commercial tenant improvements, residential remodel and repairs, rewire attic & exhaust, fans of all sizes, cable TV wiring including ceiling fans & exhaust fans, circuit breakers/electrical panels installed & repaired, code violations corrected, electrical inspections, electrical panel upgrades, lighting fixture install & repair, outlet & switch install & replace, recessed & track lighting installed & repaired, new commercial & remodeling & initiative 502 lighting.

    Are there any services Custom Electrical Services, LLC does not offer?

    please inquire