Your automotive service specialists since 1968! We have a clean, well-maintained automotive service facility and a team of employees that operate at such a high level of professionalism you would feel comfortable recommending us to your mom! And because our auto repair facility and grounds are very well cared for, it means no grease on your carpet! We also hand wash and vacuum every vehicle we service.Our facility is a full service auto shop – from repairs, auto service and maintenance, to vehicle diagnostics or oil changes while you wait – we do it all. Our Mechanics are highly trained with state-of-the-art diagnostic testing and repair equipment to make the right repair each time, the first time. Our Service Advisors get to know you, your vehicles, and your needs to make the right recommendations for an auto service and repair experience that exceeds your expectations every time. We invite you to experience automotive service at a whole new level! Greg and Julia Hochhalter, owners.
Business highlights
57 years of trusted experience
Services we offer
Your full service automotive specialist! Whether you own a foreign or domestic car, truck or SUV, you won’t find a more friendly and professional group of people who love to care for you and your vehicles. We are a full service facility equipped to perform almost any service or repair needed on most makes and models to include European vehicles. With our 3 year, 36,000 mile warranty you can rest assured you are protected! Call today for a truly unique automotive service experience
Jerry was our contact person, he was very professional. Gave us a printout of exactly what was wrong with my daughters volkswagon beetle. The shop is extrmemly clean and the staff is friendly. The only negativecoils,
Description of Work: Replaced bad plugs, replaced all 4 ignition coils and 2 coil connectors, replaced serpentine drive belt
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$866
Response from Auburn Foreign and Domestic Car
Thanks! We as a local family owned business always treat our clients as friends- it just works! VW vehicles are expensive to repair but fun to drive- we do what we can to help! Greg, Julia and crew
Dan D.
09/2013
5.0
auto repair
+ -1 more
Excellent. Before stopping at Auburn Foreign car I had first tried to do it myself, then I took it to a repair shop but no one could figure out how to get the bulb out. Auburn Foreign car knew what to do and they did it quickly. I was an unscheduled walk-in but they got me on my way in short order.
Description of Work: Replace both headlight bulbs in a 2011 Subaru.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Julia Nicole T.
09/2013
5.0
auto repair
+ -1 more
I've taken two of my vehicles here. I took my Infiniti in for an oil change (synthetic)and they did a free inspection on it and told me it was in fantastic shape - no attempt to upsell anything. We had a fun conversation about the buying process (I had just bought it used) . They are nice people, professional, and clearly love cars. The waiting room is comfy, but I've never had to spend much time there because service has always been quick and efficient. Always provide quality work as well. You can get a cheaper oil change out there, but Auburn Foreign & Domestic still beats the dealership but you can always count on them for great service - the happy medium!
Description of Work: Oil change (synthetic) and full inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Brian L.
09/2013
5.0
auto repair
+ -1 more
I have been using Auburn Foreign & Domestic to service several cars for a number of years now. These guys are fantastic, courteous, professional and they do excellent work. They replaced the timing belt on my Subaru Legacy recently, everything delivered as promised with no issues to report. They may not be the lowest cost provider out there, but they do not push unnecessary work and will give you an honest assessment of any repairs they recommend. That sort of peace of mind is worth a few extra dollars... highly recommend. The shop is extremely clean and all of the employees are very courteous.
Description of Work: 105k service, timing belt replacement
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Auburn Foreign and Domestic Car
Thank you! We firmly believe in taking care of our customers just like we would our Mom, Dad, Son or Daughter- when you do that everything else takes care of itself! Greg & Julia Hochhalter, owners
Bud B.
09/2013
5.0
auto repair
+ -1 more
These folks go above and beyond. Not only are their prices competitive, they provide prompt, courteous service. They even gave me a ride home and then picked me up after the service was done. I'll be using them for all my auto service needs.
Description of Work: Serviced the front brakes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Belinda M.
09/2013
4.0
all items were corrected vehicle was ready as promised, old parts were available for inspection, and a complete review of the vehicle was done as promised as I was leaving for 6 months to Texas
Description of Work: corrected the ABS problem , changed the transmission fluid, corrected a non functioning electric seat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,245.34
Response from Auburn Foreign and Domestic Car
Happy to help! Thanks for your business and best of luck on your trip! Greg, Julia and crew
robert R.
08/2013
4.0
auto repair
+ -1 more
They are pretty professional, the car was done to the estimate and done on time. Our intent is to use them again.
Description of Work: Auburn Foreign & Domestic Car gave me an estimate and worked on my car.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Auburn Foreign and Domestic Car
Thanks! We look forward to seeing you in the future! Greg, Julia and crew
Linda C.
08/2013
5.0
auto repair, car inspections
+ 0 more
I was thinking I needed a tune up. The guy I chatted with on the phone, said just bring it in for an oil change and we'll let you know what else needs to be taken care of. Once they looked over the car, all they found was the steering fluid could use a change. I was so pleased! They were obviously not out to do work that didn't need to be done. I'll definitely be taking the car back to them next time! While I waited for the work to be completed I was able to enjoy the plushy couches, the free wifi, coffee and yummy cookies!
Description of Work: Oil Change, overall evaluation, steering fluid change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Auburn Foreign and Domestic Car
Thanks! We just treat people the way we would want them to treat our mother or daughter- it works! Greg, Julia and crew
TONY P.
08/2013
5.0
auto repair
+ -1 more
The experience went really well. I used them 3 months ago. They provide good service.
Description of Work: I used Auburn Foreign & Domestic car for a car repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Auburn Foreign and Domestic Car
Thanks! It's great to hear our team is consistently providing amazing service! Greg, Julia and crew
Daniel S.
05/2013
5.0
auto repair, muffler repair
+ 0 more
I towed my car there with AAA. Left a note with Jerry, he took of everything. Helped to keep my cost low.
Description of Work: Struts and shocks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Auburn Foreign and Domestic Car
Thanks! Jerry has been with us for over 18 years- he is amazing! Greg, Julia and crew
Betsey W.
05/2013
5.0
auto repair
+ -1 more
I am not sure of the price, it was very reasonable though. I was early and the waiting area is top notch. They even have wifi and a computer you are welcome to use... coffee and cookies too! They not only did the service I purchased but vacuumed the car (and believe me it needed it after having a few dogs in it). They suggested shocks for my 2003 Saturn and I am not surprised. I will go back to them to have them put in. Very friendly family run I believe. It was a good 40 miles from home and worth the trip.
Description of Work: maintenance checkup... lube oil filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Auburn Foreign and Domestic Car
Thank you for your kind words! We are a family owned and operated business- my wife Julia and I take care of the day to day details of running a business, the young lady at the service counter is our daughter Natalie and our son Alex has helped out from time to time in many different rolls. Julia gets to take credit for the waiting area. We are honored you made a forty mile journey to allow us to serve you! Greg, Julia
Erika S.
05/2013
5.0
auto repair, car inspections
+ 0 more
They were trustworthy and professional. Very friendly. Their shop is very welcoming and kid friendly. They communicate very well. They will tell you exactly what it is going to cost and it ends up being that price.
Description of Work: I had brakes and maintenance on my BMW done. My husband had an oil leak on his Nissan that they fixed and they also did his maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Auburn Foreign and Domestic Car
Thanks! We have a great crew that really loves what they do! Julia gets credit for the waiting area!! Greg, Julia and crew
Dave F.
04/2013
5.0
auto repair, transmission repair
+ 0 more
I would highly recommend Auburn Foreign & domestic to anyone needing a service done to their vehicle. We have had them work on our Mustang and Jetta and could not be happier
Description of Work: Mustang, drive line issues, window closuresJetta, clutch and transmission/driveline
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Auburn Foreign and Domestic Car
Thanks! Our team loves what they do- I am glad it shows! Greg, Julia and crew
Greg A.
04/2013
5.0
auto repair
+ -1 more
I had an oil pan on my vehicle that had the drain plug stripped. I had tried several replacement options for the drain plug, but none of them seemed to be working as a permanent solution. I used Angie's List to try to find a provider in my area who could replace the oil pan. There were some recommendations for this provider, so I decided to give them a try. One service that attracted me was that they had loaner cars so I didn't have to deal with renting a car while my vehicle was in for service. Work was scheduled and preformed in a timely manner. I am satisfied with the repairs, but the cost was much higher than other competitors. I got an estimate for another issue with my vehicle, and when I shopped around to see what others charged for the same work, I found that Auburn Automotive's price was several hundred dollars more for both jobs, even with the cost of a rental car. Auburn Automotive did a good job for me, they were professional and friendly, and I think the loaner car feature is great, but the value to cost ratio didn't work for me.
Description of Work: I had my oil pan replaced on my vehicle.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
Response from Auburn Foreign and Domestic Car
Thank you for your input! We focus on quality and value and frequently in life the lowest price doesn't offer the best value! We offer a three year, 36,000 mile warranty - that’s as long as some new car basic warranties. To be able to ensure our repairs are long lasting we focus on using the very best parts and top notch service technicians- nothing less will do. Our competition an average offers a one year warranty and we feel that is inadequate- we wouldn’t be happy about paying for the same repair twice on our vehicle 16 or even 24 months after the first repair and we don’t think you would either- this is the reasoning behind our warranty and our focus on quality over price. We do our best to keep our prices low and we actually have multiple reviews across the internet and here on Angie's List that state our prices are good. Frequently we find that when comparing estimates with other shops prices will vary greatly based on the level of training and experience the employee at the other facility has and you may encounter additional costs once you have committed to the repair. We do our best to be thorough in our estimates - no one like surprises of that nature! Thank you. Greg and Julia Hochhalter
Josh S.
03/2013
5.0
auto repair
+ -1 more
Great people, great service. Would definitely use again.
Description of Work: Did a great job. Very responsive. Dropped my car off in the morning to have the radiator replaced and picked it up that same day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Auburn Foreign and Domestic Car
Thanks ! Jerry helped you- he has been with us over 18 years and is really a great guy. I am very glad to hear you had such a positive experience! Greg, Julia and crew
Dave F.
03/2013
5.0
I would highly recommend Auburn Foreign & domestic to anyone needing a service done to their vehicle. We have had them work on our Mustang and Jetta and could not be happier
Description of Work: Mustang, drive line issues, window closures Jetta, clutch and transmission/driveline
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Auburn Foreign and Domestic Car
Wow! Thank you so much! We have a team that loves what they do and I am grateful it shows! Greg, Julia and crew
Kathy S.
03/2013
4.0
auto repair
+ -1 more
The reason I went there was to get better prices for maintenance service, compared to what I had been paying at the dealer that sold me the car. In the end, I'm not sure the costs were much better, and the hours of business weren't good for me with my hours of work. At the time they quit taking appointments at about 1:30 or 2:00PM so I had to take off from work . I used this business for a few months in 2009 and then found another dealer close to my home and switched.
Description of Work: This was for an oil change, extensive inspection, tire rotation and replacement of air filter.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$289
Response from Auburn Foreign and Domestic Car
Customer I realize that you live quite a distance from us and that the new Honda dealer in Sumer is much closer. We open at 7 am because we have found most of our customers like the opportunity to get in before they need to be at work but that does limit how late we can accommodate wait oil change appointments. Services like oil changes are very competitively priced even at the dealer but our lower costs on major repairs and our warranty is where we shine. Our warranty is three times a long as the Honda dealer at 3 years or 36,000 miles! Also in most cases major repairs average about 20 % less than the dealer. I understand that using the Sumner Honda dealer for oil changes works best for you but hopefully you will give us a try for major services and/ or repairs in the future! Greg, Julia and crew
Glenn and Chris P.
02/2013
5.0
auto repair
+ -1 more
They went out and looked at a car that was at a dealers lot. They checked it over and checked the engine over for us. They told us it was a good car. They checked the whole car out really. We are in Montana and the car was in Washington. The mechanic went to check the car out and let us know that it as a fine car.
Description of Work: We used Auburn Foreign & Domestic car check our car out before we bought it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Auburn Foreign and Domestic Car
Thanks members! A pre- purchase inspection on a used vehicle is very smart- thanks for letting us help! Greg, Julia and crew
Susan C.
02/2013
5.0
auto repair
+ -1 more
I have had several repairs made to my car at AF&DC. I have never felt overcharged (although car repairs are expensive in general), or sold anything that I didn't need. In fact, when I told the mechanic I was going to get a set of new tires, his response was - not yet, your tires are fine. Who does that? They do! Cheers to you AF&DC!
Description of Work: Like having a family mechanic!
Rating Category
Rating out of 5
Yes, I recommend this pro
$7
Response from Auburn Foreign and Domestic Car
thanks ! We are happy to have you as part of our AFC family! Greg,Julia and crew
Jim T.
01/2013
5.0
auto repair
+ -1 more
Overall, it went well. I was expecting a cracked transmission case or a cracked oil pan and Auburn Foreign and Domestic Car Service could have said that was the problem and I would have believed it. They said it was a minor (my fault) problem, cleaned the underside of my car and replaced the oil filter. I think price was excessive but I was happy with the result.
Description of Work: I made appt for an oil leak. Turned out it was two oil filter gaskets on oil filter that leaked. I was figuring much worse and it was my fault, so lesson learned. But I did think cost was excessive. They cleaned underside of car, replaced oil filter and added oil. All said, I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Auburn Foreign and Domestic Car
thanks for your input- I would like to share that initially we were checking for a transmission leak as you had indicated you felt the problem was related to your vehicle's transmission and that the issue occurred after you hit a divot in the road. The underside of the vehicle was covered with oil as it blows back when you drive. We had to clean the entire chassis, then isolate the leak, repair it and verify no other leaks exist. Oil leaks are hard to diagnose and hard to clean up properly. We only billed you two hours of labor for the entire procedure but I do understand car repairs are expensive!! Greg, Julia and crew
Shelley F.
12/2012
5.0
auto repair
+ -1 more
Everything went very well. My husband made the appointment online and was able to get the jeep in within 2-days for repairs.They did a thorough job in diagnosing why the check engine light was on and also fixed the air conditioning unit as well. The shuttle to/from the shop to our home was very helpful. We took our Honda Passport in to Auburn Foreign & Domestic Car for repairs today. We are very happy with the customer service, and prices at Auburn Foreign & Domestic Car. We won't need to go back to the dealer anymore for repairs. In fact, if we can work it out with our work schedules, we will start taking our cars in for oil changes also. Thank you, Shelley Fraley
Description of Work: We are very pleased with the work done on our 2001 Grand Jeep Cherokee. We had the air conditioner repaired and also an oxygen sensor that was causing the check engine light to illuminate. We appreciate the honest customer service, and the shuttle to/from the shop to our home has been extremely helpful. In fact, we have our 2001 Honda Passport in this week at Auburn Foreign & Domestic Car for repairs. Thank you, Shelley Fraley
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from Auburn Foreign and Domestic Car
Thank you Member! Jon in service does a great job and we are glad to welcome you to the family! Greg, Julia and crew
Cookie K.
10/2012
5.0
auto repair
+ -1 more
My husband got the car jump started and drove to the shop which is a short distance from our home.The wait would be about one or one and a half ours hour so they drove us home with their shuttle. The mechanic called us to okay the price before they did any work. My husband did and about an hour later they called to say it was done and they sent a shuttle for him. It was great that they offered the shuttle service because we didn't know about it! WThe shop is very clean and waiting room is large with very comfortable looking chairs! Everyone was very polite and friendly!
Description of Work: Inspected the electrical system and the alternator, starter and changed dead battery. They did a "courtesy" inspection of the brakes and tires and it all checked out okay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
Response from Auburn Foreign and Domestic Car
It's great to hear we saved the day! Greg, Julia and crew
MARIA B.
09/2012
5.0
auto repair
+ -1 more
Appointments are available rather quickly. The place is spotless; well organized; staff is professional. They take time to explain services to you and to annotate any concerns you might want them to address as they are performing the maintenance on your vehicle. Work was done as promised and completed when promised and within the estimate.
Description of Work: 60,000 mile service on my Honda CRV
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Response from Auburn Foreign and Domestic Car
Thanks for the kind words and we are glad our efforts to provide an exceptional customer experience are appreciated! Greg, Julia and crew
alex A.
09/2012
5.0
auto repair
+ -1 more
My SUV was making all kinds of noise. I took it in and they did a front to back, top to bottom inspection and found that my water pump was bad, the bearing was bad, the idler pulley and bearing was bad. Basically, everything that belonged to my belt / pulley system was bad. They originally told me it would take a couple of days to fix because they had to order a couple of parts. But to my glee and amazement, it was done that day. Their responsiveness blew me away. My SUV is so quiet and runs really smooth now. They are very thorough, honest, fast, and the quality of their work is outstanding. I love the fact that they are Christians, as I am also. I will definitely be taking my vehicle back to them in the future. I will most certainly recommend them to my family and friends.
Description of Work: They did the following:a) Water pumpb) Idler arm and pulleyc) new belt and some other work to the same area that I can't remember off the top of my head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Auburn Foreign and Domestic Car
Member we thank you for sharing you experience with new potential customers and glad to see you noticed the Bible in the waiting area! Greg, Julia and crew
Douglas A.
08/2012
5.0
auto repair, radiator service, car inspections, car tires, electrician, heating & air conditioning/hvac, muffler repair, transmission repair
+ 6 more
Very well. They do great work and have a lot of experienced mechanics.
Description of Work: Oil change tire rotation and reset tire pressure system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Response from Auburn Foreign and Domestic Car
Thanks Member! We have 5 technicians that all specialize on certain different car lines so they are able to stay proficient on the lines they work on. This is different than some shops that whoever is available works on the next car regardless of what make and model it is. Greg, Julia and crew
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Electrical,
Auto Tires,
Heating and Air Conditioning
FAQ
Auburn Foreign and Domestic Car is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Auburn Foreign and Domestic Car accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Auburn Foreign and Domestic Car does not offer free project estimates.
Yes, Auburn Foreign and Domestic Car offers eco-friendly accreditations.
No, Auburn Foreign and Domestic Car does not offer a senior discount.
No, Auburn Foreign and Domestic Car does not offer emergency services.
Yes, Auburn Foreign and Domestic Car offers warranties.
Auburn Foreign and Domestic Car offers the following services: Your full service automotive specialist! Whether you own a foreign or domestic car, truck or SUV, you won’t find a more friendly and professional group of people who love to care for you and your vehicles. We are a full service facility equipped to perform almost any service or repair needed on most makes and models to include European vehicles. With our 3 year, 36,000 mile warranty you can rest assured you are protected! Call today for a truly unique automotive service experience