Auburn Foreign and Domestic Car

Auto Service, Auto Inspections, Auto Transmission,

About us

Your automotive service specialists since 1968! We have a clean, well-maintained automotive service facility and a team of employees that operate at such a high level of professionalism you would feel comfortable recommending us to your mom! And because our auto repair facility and grounds are very well cared for, it means no grease on your carpet! We also hand wash and vacuum every vehicle we service.Our facility is a full service auto shop – from repairs, auto service and maintenance, to vehicle diagnostics or oil changes while you wait – we do it all. Our Mechanics are highly trained with state-of-the-art diagnostic testing and repair equipment to make the right repair each time, the first time. Our Service Advisors get to know you, your vehicles, and your needs to make the right recommendations for an auto service and repair experience that exceeds your expectations every time. We invite you to experience automotive service at a whole new level! Greg and Julia Hochhalter, owners.

Business highlights

57 years of trusted experience

Services we offer

Your full service automotive specialist! Whether you own a foreign or domestic car, truck or SUV, you won’t find a more friendly and professional group of people who love to care for you and your vehicles. We are a full service facility equipped to perform almost any service or repair needed on most makes and models to include European vehicles. With our 3 year, 36,000 mile warranty you can rest assured you are protected! Call today for a truly unique automotive service experience

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 125 reviews

Aileen P.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Excellent customer service, excellent repair work. Highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deidra M.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel S.
05/2016
5.0
auto repair, car inspections
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Darol H.
02/2016
2.0
auto repair
  + -1 more
unknown
Description of Work: Car went in for a timing belt change. Car came out with a CEL saying cam timing was wrong. It did not have this problem when it went in. They said VCT solenoid was bad and would be $900 plus labor to replace. I bought an OE one for $300 and replaced in myself and cam timing message remains. Odds are they didn't not set the cam timing correctly in the first place. They used to respond to e-mails when I was going to pay them for stuff....apparently no more now that they are likely to have to eat a repair.
Rating CategoryRating out of 5

Response from Auburn Foreign and Domestic Car
Thanks for sharing your concern- I am sorry but our e-mail has been down for two days and now that we are using a new system it is not as user friendly and the guys are struggling with it. I am very sorry to here about your issue- we will make it right AND refund the gear price providing it was installed correctly. I will be calling you PERSONALLY today to rectify this for you! Greg Hochhalter, owner

Kevin P.
02/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Auburn Foreign and Domestic Car
Thank you! Small businesses are a dying breed but the beauty in them is the personalized service you receive- I feel thats a value that will never cease to exist at QUALITY facilities!! Thank you, Greg and Julia Hochhalter

Claudia O.
02/2016
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Amber W.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We have brought our three cars to them. Most recently, they handled a check engine light on my daughter’s vehicle. They are honest, reliable and fair in their pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Auburn Foreign and Domestic Car
Thanks! We can only thank all of our wonderful customers for the years of loyalty and support you have shown- 12 local families count on people like you !! Thanks!! Greg and Julia Hochhalter

Kirk D.
11/2015
5.0
auto repair, radiator service, muffler repair
  + 1 more
unknown
Description of Work: went well . a bit pricey but i trust them to do a good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Auburn Foreign and Domestic Car
thanks for the confidence! We do realize car repairs are expensive and we truly operate from a lower than standard margin .State of the art diagnostic tools and equipment, the shuttle with a ten mile radius, 3 year warranty and my commitment to do the right thing EVERY time adds a lot of VALUE! We are grateful for your confidence and you will never be disappointed. Greg and Julia Hochhalter

Claude H.
10/2015
5.0
auto repair
  + -1 more
Excellent customer service
Description of Work: I had an engine light come on driving from Portland back to Seattle and turned out there were a couple of serious issues. They took care of me after a holiday weekend, got me right in with a loaner car and vehicle ready to return to my new job in Portland on 6/1/15. I've used them before and always had a great experience. Trustworthy and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Auburn Foreign and Domestic Car
Thanks guys! We love to help! Greg and Julia Hochhalter

Sean W.
09/2015
4.0
auto repair
  + -1 more
unknown
Description of Work: Tested and recharged AC system on my 2005 Infinity G35.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Auburn Foreign and Domestic Car
Thank you for the opportunity to gain your trust ! Greg & Julia Hochhalter, owners

Audrey O.
08/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: General Maintenance done on 07/15/14
Rating CategoryRating out of 5
Yes, I recommend this pro

Jole S.
07/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Changed my Radiator, Belt tensioner and belts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,202

Response from Auburn Foreign and Domestic Car
thank you sir for giving us the chance to take great care of you! Also, please remember you have a 3YEAR WARRANTY with us! Thanks again, Greg and Julia Hochhalter

Melvin T.
05/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: This was a small operation only to do with batteries for auto and possibly marine. The price was nominal and the service great. In and out in less than 15 min. I was referred there by the manager of where I live.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brian G.
04/2015
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: My dad took his car in for the coupon-purchased oil change/tire rotation that I got for him. They treated him very well and he was pleased with the service. They even gave him an ipad to use while he waited.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Owen B.
01/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: oil change, front pads & machine rotors, change spark plugs. Spark plug change was higher than I had hoped, but it was quoted in advance of the work and also cheaper than the dealer. Jerry was very helpful; prices he quoted were accurate, he also notified me of another problem and did some research on it without charge. Work was prompt and the car was washed and vacuumed before I picked it up. This was the first time I used Auburn Foreign and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Auburn Foreign and Domestic Car
Thanks! Jerry our service manager has been with us for over 20 years- we love him! Greg & Julia Hochhalter

Robert V.
01/2015
4.0
auto repair, transmission repair
  + 0 more
unknown
Description of Work: Repaired a coolant leak that was contaminating the engine oil. Replaced front wheel bearing. Tune up. Oil change. Serviced transmission. Replaced misc hoses & other hardware. 75K mile bumper to bumper check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jim T.
01/2015
1.0
auto repair
  + -1 more
unknown
Description of Work: Went in for an oil leak. They pressure washed underneath of car and did not fix the leak. Took car to another place in Renton and the man looked under hood, told me what the problem was (leaking oil filter) and didn't charge me anything.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0

$100

Response from Auburn Foreign and Domestic Car
Sir, with all due respect, while we are always interested in feedback I must ask the question- that service was a year ago- you brought the vehicle in with a significant leak that had covered most of the underside of the vehicle. You indicated that you felt it was transmission fluid.You agreed to have it cleaned and inspected. we found your oil filter housing/ cap was leaking. We repaired it based on your request. I have no idea how much time has elapsed since the repair before you let another shop tighten the filter which if that was the case was under warranty. I can only assume it was recent based on your review date. also, that part has to be removed to change the oil and filter- I can only assume that you have had your oil changed within the last year(hopefully). You made no attempt to let us know you were having issues or gave us an opportunity to make things right, you just wrote a bad review instead. We wish you the best in the future to find a repair facility that can better meet your needs. Greg and Julia Hochhalter

Gary S.
01/2015
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sam I.
08/2014
3.0
auto repair
  + -1 more
unknown
Description of Work: After I took my vehicle home more was wrong with it than before we took it in. When I called he told me it was a coincidence. Overall I don't trust them and won't use them again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Auburn Foreign and Domestic Car
Folks we do not have this client in our data base- Angie's List has attempted to contact him with no response.The scenario he mentions does not sound like any client interaction our team has had with anyone. We believe this review was for a different facility- we ALWAYS recheck ANY concern a client may have. Please refer to our other reviews for an accurate reflection of our work and integrity. Greg & Julia Hochhalter, owners

Lance B.
06/2014
4.0
auto repair
  + -1 more
unknown
Description of Work: They do very good work and are clear about what's needed. Also the shop is very clean. It's just the cost seems somewhat high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Auburn Foreign and Domestic Car
We welcome your input and thank you for your thoughts. We do our best to balance quality service, an awesome warranty (3 years, 36,000 miles) and the other benefits we offer with the best possible pricing to offer the greatest value possible. We feel we do the best we possibly can to achieve that balance!! Greg, Julia and crew

Seth W.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: They were excellent, went above and beyond inspecting any future problems that may result from oil leaks corroding belts and other parts of the engine. Very knowledgable about VW's. Gerry answered all my questions, even when I called back a few times. Very happy with my visit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Auburn Foreign and Domestic Car
Thank you! Jerry has been with us for over 20 years and is truly amazing! Greg, Julia and Crew

Tammy A.
05/2013
5.0
auto repair
  + -1 more
unknown
Description of Work: This business is top notch. I've been using them for about three years now. They offer great customer service: loaner cars and/or rides to and back. Staff is professional. Building is always clean. Coffee, tea and snacks are available. Free wireless, comfortable waiting area with a children's play area. They go far and above any competitor. Honoring their warranties and providing detailed info on my car...
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Auburn Foreign and Domestic Car
I am happy to hear our crew are doing such a great job. Thank you! We have an amazing crew- many of which have been with us for over 15 years- some more than 20! We all work together very well and really love serving people- I am so glad it shows! Greg, Julia and crew

Lisa P.
03/2013
5.0
auto repair
  + -1 more
unknown
Description of Work: It is tough to find an honest place to take your car these days - but look no farther, Auburn Foreign Car has won my vote. I was normally a "take your car to the dealer" kind of person, but a recent experience told me that "they" were not being totally upfront and completely honest with me- so I looked elsewhere. Not only did Auburn Foreign Car find and fix the problem they saved me a huge amount of money in the process. I am coming here from now on for both of our cars for oils changes too. Everyone is friendly and you get first class service! Plus an added bonus- they clean and vacuum your car for you when you bring it in!
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie E.
02/2013
5.0
auto repair, car inspections
  + 0 more
Excellent service
Description of Work: Auto inspection and starter motor remove and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Auburn Foreign and Domestic Car
Happy to help and thank you for taking the time to share your thoughts! Greg, Julia and crew

05/2008
4.0
auto repair
  + -1 more
It went well. They did a good job.
Description of Work: They replaced the rear struts and shocks and replaced the spark plugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Contact information

725 Auburn Way N., Auburn, WA 98002

http://www.auburnforeigncar.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
91-1184961
Trade License Locale
Washington
Trade License Authority
Washington
Trade License Expiration
08/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Electrical,
Auto Tires,
Heating and Air Conditioning

FAQ

Auburn Foreign and Domestic Car is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Auburn Foreign and Domestic Car accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Auburn Foreign and Domestic Car does not offer free project estimates.
Yes, Auburn Foreign and Domestic Car offers eco-friendly accreditations.
No, Auburn Foreign and Domestic Car does not offer a senior discount.
No, Auburn Foreign and Domestic Car does not offer emergency services.
Yes, Auburn Foreign and Domestic Car offers warranties.
Auburn Foreign and Domestic Car offers the following services: Your full service automotive specialist! Whether you own a foreign or domestic car, truck or SUV, you won’t find a more friendly and professional group of people who love to care for you and your vehicles. We are a full service facility equipped to perform almost any service or repair needed on most makes and models to include European vehicles. With our 3 year, 36,000 mile warranty you can rest assured you are protected! Call today for a truly unique automotive service experience

Contact information

725 Auburn Way N., Auburn, WA 98002

http://www.auburnforeigncar.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM