ALL AMERICAN CHIMNEY SERVICE

Excellent! Owner worked me into his busy schedule. Replacement quickly completed.

I contacted Deanna and Kathy returned my call once she had Paul's schedule to come out, take a look and give me a bid. He came prepared with brochures and pictures and he offered his business card. I say this because the 2 other bidders appeared with less concern and suggested websites I could look at if I needed more info. No business cards. I was impressed w/Paul's professionalism and understanding of my worry that not only the rusted chimney cover was dripping into the firebox of the living room chimney but living room firebox needed repair as well. We were expecting rain within a week. He managed to schedule the demo, fireplace build with a beautiful cherry mantel and hearth in less that 2 weeks on a Saturday! Paul even made a special trip to my home to bring actual samples of the stacked rock for the buildout! Wow, who does that? Paul at All American does! I was impressed. Kel and Lejandro worked all day Saturday and came back to do the finish up and chimney cap on Monday. They were polite and respectful of my home. Your staff Kathy, Deanna, Kel and Lejandro were wonderful. Thank you Paul..

The service tech was on time and quickly performed the required service. He thoroughly cleaned the glass that was black with soot. He adjusted the settings to avoid soot accumulation in the future. He also relit the pilot light.

The owner, Paul, serviced my fireplaces and he was excellent - very professional and informative. This was my first time using this company, and it's clear these folks know their fireplaces. Much better servicing than when the furnace companies did it, and Paul gave me better advice and pricing on a new blower for one of the fireplaces, so I will be having them install it.

Very well. The craftsmanship was excellent and professional.

Great! Service performed promptly and on budget.

Well. Only concern was they didn't call to cancel on the day it rained. I think they (rightly) thought I would assume they wouldn't be here because of the weather. Very nice people from estimator to office person to workers.

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Scheduling was good. They actually cleaned all the stucco on the exterior of the building too which was on the second floor, the gables. I'd recommend to check carefully on the scope of work that was agreed to. I think they charged a lot for what they did.

Tore down old chimneys due to leaking in unit. Both chimneys needed to be replaced so we decided to go ahead and get it done.
Both chimneys were torn down to the roof line.
Both chimneys were rebuilt using brick (our building is brick and stucco).
Unused flues were closed off and flues being used were capped.
Looks very nice.
While doing this work, they discovered a soft area on on the roof near the chimney that was leaking and are going to come and give me an estimate for that.
Would use them again.

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