Cuz Concrete Products Inc

Excellent service! Professional, timely, knowledgeable and friendly service!

Good. Tried to charge for a call back. Stressful.

On time and did a great job.

The technician was very knowledgeable and thorough. He explained things very clearly and enjoyed answering my questions. One of the best septic technicians I have ever dealt with.

Great, they know what they are doing. Very trustworthy and honest company

Well. The worker came to the house and told us the system was in good order.

We were having problems with water backing up through the drains into our shower. We weren't sure if it was a clogged main line or a problem with our septic system. The tank hadn't been pumped in 10 years so we figured it was due regardless. After confirming that Cuz can do both services (septic pumping and drain cleaning) we had them come out and start by pumping the tank ($400). It still wasn't draining so they tried jetting the line ($225) but quickly found out that the mainline between the house and the tank was broken (apparently the house settled differently than the tank). Anyway, they dug it up and fixed it and included the cost of the line repair in the jetting service which I thought was very fair. What impressed me most was their responsiveness (came out the day that I called), their commitment to making sure the problem was solved (had to try a few things to trouble shoot the problem but they kept at it), and their fair business practices (they never tried to "up sell" us on anything). I don't know how their prices compare to their competition but it seemed like it was very fair and think that their service is probably superior. I'd definitely recommend them to others.

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Gregory ("Chunk") arrived promptly on time and was the epitome of friendliness, courteousness and professionalism.  I showed him the access lids to my conventional gravity tank and went to leave him to his business.  He suggested I stay so that he could show me the status of the system.  I usually want to learn as much as I can from contractors who I do business with so I REALLY appreciated his taking the time to inform me about both the status of my system and make sure I understand what things should look like when operating correctly.

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He was professional, knowledgeable and through.

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The day before Thanksgiving we needed the septic tank pumped, the first company I called said they couldn't be out until Monday but CUZ was very courteous and said they could be out about noon.  They arrived just before noon, were pleasant and got the job done at a very reasonable price.  I will certainly call them again!

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Very pleasant and efficient to work with. Greg was my pumper and it's obvious that he loves his job. At the office Rick is always available, price is fair, and nobody grouses about having to dig a little if there's no riser. And they didn't charge extra to find the tank. Highly recommend.

They answered their phone when I called (no answering machine!) and made an appointment to come out and flush our septic tank and system. They were very punctual and very professional. He explained things in great detail, since we never had a septic system before; and after servicing will provide the island with all the necessary paperwork and certificate. We were greatly impressed with his knowledge and taking time to explain everything. We definitely will use them again and highly recommend their services.

Went well, it is nice to not have a fly by night operation...the worker was very experienced, knowledgeable and cared about doing a good job!
I have since May 2003 and will never trust any other company to maintain our septic system. Evergreen Septic made a mistake with our system (jet lateral/vacuum drain field--one leg was not to the surface), back in 1999. I brought in Ace Acme Septic Inc. (not sure if they still exist and how I got that referral (back in 5/2003)? Acme wanted to perform work that was not necessary and hired men that were not certified to perform the work.
All I can say is that Cuz Septic is well qualified to analyze if you have an issue with your septic system and they are honest!
Happy in Bothell!

Provider came out at day/time promised. They did the work efficiently, provided the paperwork we needed for the person buying the house, and when they left you'd never have known they were there.

See above. Major problems at first but they returned to make everything right. They were prompt and caring and very nice about it. Ethical. Despite the mess, the good attitude and the owner's standing behind his work makes me say this is an excellent company.