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Bill's Lock & Key

Founded 2004 • With Angi since February 2008

5.0

(239) Verified Reviews

Business Details

Phone Number

Address

1614 26th Cir

Anacortes, WA 98221

Description

Established in 2004, Bill's Lock & Key is a mobile locksmith serving Anacortes and the surrounding areas. We provide residential and business locksmithing, and security services from the repair of a single mailbox key to servicing a large apartment complex. We're here to assist in all of your

Verified Reviews

A few reviews for this pro...
John O.
5.0
08/09/2020
I locked my new electric bike with a kryptonite lock and could not unlock it last week at Walgreens in Anacortes. I called several locksmiths. Most did not answer nor did they return my call when I left a voicemail. One referred me to Bill. He returned my call almost immediately. He could not come that evening but met me the following morning. When we met he told me he had stopped by Walgreens to check out the situation with my bike. It took him about 15 minutes to cut the lock and he only charged $20.00! I HIGHLY and ENTHUSIASTICALLY recommend Bill if you need a locksmith or locks. He is extremely professional, works well within the COVID-19 guidelines, i.e. wears a mask, and is very reasonable regarding his rates. I have already recommended him to several friends.
Description of Work
Unlock the kryptonite lock on my electric bike
Category
locksmith
Shannon J.
5.0
11/29/2017
Fantastic! Very thorough job and no complaints since it was done over a month ago.
Description of Work
We have 3 outside door locks and they are all different makes and keys. We had them rekeyed to match each other and are all usable without replacing any hardware.
Category
locksmith
Cindy C.
5.0
08/06/2017
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Description of Work
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Category
locksmith
Sean H.
5.0
05/01/2017
Great. Very punctual and reasonably priced for a secure mailbox lock replacement
Description of Work
Mailbox lock replacement
Category
locksmith
Lisa G.
5.0
04/11/2017
I kept his name because he was good. He just helped us out by encouraging us to put both the front door and the back door on the same key, both deadbolt and lower. So, you just need one key for that house instead of for the backdoor, the deadbolt. It is a rental.
Description of Work
This was for locksmith services.
Category
locksmith
Kathryn W.
5.0
02/03/2017
EXCELLENT! From the time I contacted Bill with my detailed research and questions about locks and other security measures, Bill was extremely patient and kind. He took my concerns seriously, did follow up and got back to me quickly, and answered my questions in detail (even before he came to do the job). He arrived on time for the job. He takes pride in his work and did an awesome job. He also helped me with another issue on another door and fixed it free of charge. I can't recommend him highly enough!
Description of Work
New deadbolt and other door security measures.
Category
locksmith
Srinivas R.
5.0
01/29/2017
There really wasn't much fixing required. What happened before we contacted Bill for his expertise and services? Without giving away any information, the previous locksmith had quoted us a high price to fix the lock. What happened after we contacted Bill? Bill spent 5 mins and realized that the issue was not with the lock or the locking mechanism and that the lock was jammed because of a loose rosette. At every step he explained what he did so that we could figure out the issue the next time it happened. It was a learning experience and we got the issue resolved quickly. I would definitely recommend Bill and his team.
Description of Work
We needed the locks in our house fixed.
Category
locksmith

Service Provider Response

Thanks [Member Name Removed]- I enjoyed meeting you both, and I'm glad it was a simple fix for your locks. Take care- Bill
Richard N.
5.0
11/21/2016
I recommend Bill’s Lock and Key highly and would certainly use his services again.
Description of Work
I had tried to obtain a keyless front door lock from another locksmith and was unsuccessful. I called Bill’s Lock and Key mid-afternoon on a Friday. Bill ordered the lock parts and installed them Saturday afternoon. He was prompt, professional, and efficient. During the installation, he found problems with the previous lock installation, which he fixed at no extra charge. The total charge was less than the previous locksmith’s quote for the parts only.
Category
locksmith

Service Provider Response

Thanks for your kind review. I really enjoyed meeting you and helping solve the keypad problem. Best- Bill
Shannon S.
5.0
11/18/2016
Everything went great! Bill showed up on time (even called to say he could come a little early!). He finished the work within about an hour and did an excellent job. He provided me with three sets of keys at no extra charge.
Description of Work
We needed three of our doors re-keyed (included deadbolt and handle) in our new home.
Category
locksmith
John R.
5.0
02/26/2016
Bill is very genuine and a professional at his trade, I can only agree with all the other great reviews he has on here!
Description of Work
Replaced one lock and serviced another
Category
locksmith
Teresa M.
5.0
02/04/2016
My experience with Bill was excellent from start to finish. My initial call was to inquire about having the deadbolt set changed on our front door. I planned to purchase the set and have someone else install it. Bill said he was happy to do the work to replace it and offered to reviewed photos of my current set to give me guidance on what I should be looking for as a replacement. I texted him two pictures and he responded immediately letting me know my options for an easy replacement. We then made an appointment for 2 days later to have the new lock installed. Bill arrived just before our scheduled appointment and was totally professional. He got right to work and carefully installed the new set. The new set is amazing and works a thousand times better than the old set. We should have done this years ago! Anyhow - Bill was amazing and I highly recommend him.
Description of Work
Replaced a front door deadbolt set.
Category
locksmith
john B.
5.0
10/14/2015
It went extremely well. Bill is very helpful and easy to deal with
Description of Work
took out old lock and installed new one to match other doors in my house
Category
locksmith

Service Provider Response

Bill's Lock & Key did not perform this work, this member has confused us with another service provider.
Apu M.
5.0
10/12/2015
Bill was extremely responsive to communication ahead of the appointment, easy to schedule with, and quoted a very reasonable price. On the day of, showed up punctually and did a wonderful job. He installed new deadbolts and box strikes (I had already purchased the parts myself in advance), took the time to do a careful, neat and clean install, answered our questions, and made extra keys. The final cost was actually slightly LESS than the initial estimate. Couldn't possibly be happier with his work. Strongly recommended!
Description of Work
Installed new deadbolts and high-security box strikes at our home, rekeyed, and made extra keys.
Category
locksmith
Carolyn E.
5.0
09/18/2015
Bill was punctual, professional, knowledgable and personable. After rekeying the locks that I had initally called him about, he took time to also look at and fix the interior door knobs of many doors that had been a nuisance for years. I would absolutely recommend his services.
Description of Work
Bill rekeyed 7 locks on exterior doors and fixed 7 malfunctioning interior door knobs.
Category
locksmith
Laura M.
5.0
09/14/2015
Bill was very friendly and helpful in answering my questions about rekeying our new house. He gave such good advise and suggestions to my issues with our door locks! Even though I ended up buying new ones from a retailer (per his suggestion talking himself out of a job but helping to save us money - very honest!) and installing them, I would definitely recommend him to others.
Description of Work
gave advise on rekeying a house
Category
locksmith
Pamela A.
5.0
08/22/2015
Bill answered an email request I sent out 3 days ago ( on a Thursday) and offered to come on a Saturday in the early evening. I had ordered three knobs on Amazon and wasn't sure if they would be here in time. He offered to call a half hour previous to arriving to check and see if they had come. They did arrive, and the whole job was done within an hour and a half. He also was very gentle and patient with my very large and protective dog, who is still learning to deal with strangers; even brought treats to charm him with.
Description of Work
Removed three old doorknobs and installed three new ones. One of the knobs and its mechanism were actually preventing its door from closing at all. Two of the doors required re-boring.
Category
locksmith
Emi M.
5.0
08/04/2015
He did wonderful job and did some additional stuff that was necssary (fix my door) just as courtesy.
Description of Work
Relock.
Category
locksmith
Monica K.
5.0
07/30/2015
Bill is excellent! I would hire him again for any lock and key needs. Highly recommended. Extremely professional, courteous, and personable. Showed up a couple minutes early for the appointment to change a couple locks on two doors and noticed that the original installation was not installed correctly for the highest security. Very reasonable in explanation. Luckily, I had saved the parts needed to fix once he asked. The work was a bit more labor than originally estimated. Blew me away how great the service was. At the very end of the job, he asked if there was anything else, and I out of curiosity asked about another door that had a different lock and I wasn?t expecting to change, but to my surprise he was able to make keys for this door no extra charge. Cannot recommend him enough.
Description of Work
re-key locks
Category
locksmith
Lauren J.
5.0
07/22/2015
Bill did an excellent job! He was courteous, professional and cleaned up the shavings from the drilling that he had to do. He was early for our appointment, but called ahead to make sure that it would be ok for him to come early. I would hire Bill in the future, should we need any more work done.
Description of Work
Bill came and rekeyed our locks, put deadbolts on two of our doors and replaced a deadbolt for us.
Category
locksmith
Marianna W.
5.0
07/17/2015
I didn't end up needing Bill's assistance, after all. However, he will be the first person I call if I need this type of work done in the future.
Description of Work
Bill was great and very professional. I needed to replace a couple of deadbolts and rekey my other locks. He suggested that although he would be happy to bring a selection of deadbolts with him, if I wanted to go to Home Depot and purchase the new deadbolts, I could save some money over buying it through him. His price was also very reasonable as compared to other businesses I called.
Category
locksmith
Kristin L.
5.0
07/16/2015
Bill is wonderful! His professionalism is top notch. He was very kind to all of our residents and the quality of his work was impecable. He even finished ahead of schedule and as a result refunded us $1000.00 off our original bid. No job is too big or too small. We would never consider using anyone else after the excellent job that he did for us. We wish all vendors that we hire could be more like Bill!
Description of Work
Did a complete rekey on our entire condominium building.
Category
locksmith
James W.
5.0
07/13/2015
This is the second time we have used Bill's services. Frankly, we would not use anyone else; Bill is accommodating, pleasant, affable, and responsive. I am not nominating him for the boy scouts but am extolling his service.
Description of Work
Rekeyed a new entry lock.
Category
locksmith
DONNA C.
5.0
05/02/2015
Bill was very quick in returning my Angie's List message and provided multiple times to meet my scheduling needs and even an alternate vendor recommendation if his times didn't work. He was prompt and courteous, did an excellent job and even fixed a lock that was out of alignment without additional charge. Excellent experience overall.
Description of Work
Bill rekeyed my house.
Category
locksmith
Sylvia R.
5.0
03/22/2015
On time, efficient, and helpful with a couple of other problems as well. And, very reasonably priced. Thanks Bill!
Description of Work
Repaired the mess a prior locksmith made. Pleasant, professional and did quality work. I will ONLY use Bill from now on.
Category
locksmith
Tom M.
5.0
03/02/2015
It would have been a shame and a pain to replace with a modern item, and fortunately Bill knows his stuff and was able to fix it on his first visit. A true craftsman and engineer, Bill is the man.
Description of Work
My maintenance man was unable to get the original entry door lock and handle back to operable condition.
Category
locksmith

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    BILLSLK911C6
    Trade License Locale
    Washington State
    Trade License Authority
    Washington State Department of Labor and Industries
    Trade License Expiration
    02/12/2019
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Re-keying of existing locks, lock sales, lock sales, installation, and service, new locks and deadbolts, including lever sets, knob and handle sets, high security locks, master key systems, lockout rescue, electronic lock sales and installation, desk, file cabinet and mail box locks, key duplication on location, residential & commercial.

    Services Not Offered

    No automotive offered.

    Frequently Asked Questions & Answers about Bill's Lock & Key

    How is Bill's Lock & Key overall rated?

    Bill's Lock & Key is currently rated 5 overall out of 5.

    What days are Bill's Lock & Key open?

    Bill's Lock & Key is open:

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    What payment options does Bill's Lock & Key provide

    Bill's Lock & Key accepts the following forms of payment: Check, Visa, MasterCard, American Express

    Does Bill's Lock & Key offer free estimates?

    Yes, Bill's Lock & Key offers free project estimates.

    Does Bill's Lock & Key offer eco-friendly accreditations?

    Yes, Bill's Lock & Key offers eco-friendly accreditations.

    Does Bill's Lock & Key offer a senior discount?

    Yes, Bill's Lock & Key offers a 10% senior discount.

    Does Bill's Lock & Key offer emergency services?

    Yes, Bill's Lock & Key offers emergency services.

    Are warranties offered by Bill's Lock & Key?

    Yes, Bill's Lock & Key offers warranties.

    What services does Bill's Lock & Key offer?

    Bill's Lock & Key offers the following services: Re-keying of existing locks, lock sales, lock sales, installation, and service, new locks and deadbolts, including lever sets, knob and handle sets, high security locks, master key systems, lockout rescue, electronic lock sales and installation, desk, file cabinet and mail box locks, key duplication on location, residential & commercial.

    Are there any services Bill's Lock & Key does not offer?

    No automotive offered.