Roto-Rooter Plumbing & Water Cleanup
About us
Roto-Rooter offers commercial and residential plumbing services. From emergency plumbing to drain cleaning, sewer cleaning to pipe work, Roto-Rooter can help you with any plumbing problem. Roto-Rooter plumbers are licensed and insured and handle everything from water lines to toilet and shower problems. No plumbing job is too big or too small for our experienced and professional plumbers. Schedule an appointment by phone or online, we'll come when it's convenient for you.
Business highlights
Services we offer
Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, pipe work, septic tanks & video camera line inspection., showers & tubs, sinks, toilets, water heaters, waterlines
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 0% | ||
| 8% | ||
| 17% | ||
| 17% |
"Thank you for your feedback. We've been in contact with your landlord and have confirmed that the service was to their satisfaction. There are many different factors that play into our pricing structure, we apologize if our price did not meet your expectation. As a consumer your landlord has the right to reject our services. We apologize we didn't meet your expectations but can assure you our prices reflect top notch quality and service. We're happy to return the cooper to your landlord, please have them contact us directly 802-863-2722 if they'd like it. Thank you again for your feedbak."
Would I use them again? They might not come to my place after reading this review, but the issue is that not all plumbers can auger a main line, so with limited people offering that service, we can be stuck -- literally.
"While I do appreciate the review, there are some key facts missing. The first is we did charge the normal $195.95 for the call. What you did mention was the fact that we did clean your sink in the downstairs bathroom for a discounted price of $25.00 from our regular $75. This is the 3rd time you have used our service and do appreciate it. I am a new owner at this location and do pride myself of good service. If there was/is an issue, please call our office next time. Either myself or my wife Sara would be happy to help. As for the toilet being junk, what was explained was that toilets over time get clogged in there jets from the hard water in our area. What this does is slow the flow down into the bowl from the tank, which results in a poor flush. As for the 2-ply toilet paper, it has a better chance of getting hung up due to a poor flush. I do thank you for your review and I do not have harsh feelings. Being a business owner means you have to have tough skin some times."
called our plumber who said it sounded like "the main line" and the
best bet would be to call Roto Rooter and have them auger the main
line. We asked if they installed garbage disposals too and they said
they could do it on the same trip.
So they immediately said it
was not the main line because the sink was draining okay. Later, we
learned the sink was on a different line. So it was over $300 to auger
the shower (hair and soap)and $250 to install a garbage disposal. FLIPPING outrageous!
The guy was not pleasant to deal with and I will just leave it at that. I had to call them back on 7/28 because the shower and toilet were still not draining well again. :o(
"Sorry for your past issues with this location. It is currently under new ownership. If you ever have a problem in the future, I would like to be able to help and provide a free estimate as well as a discount towards your next service. Thanks, Craige Ohlstein Roto Rooter Plumbing"
Licensing
State Contractor License Requirements
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