5 Below Exteriors

Roger bernier took the down payment for installing flooring and some bathroom work and did the delay thing for a while and then changed phone numbers - I am unable to reach him and basically he has stolen my money - I have filed charges against him with the state police

This company contacted us, soliciting our business.  Roger Bernier offered to quote the job, gave us a quote that we thought was realistic, required money down to buy materials, which we agreed to provide.  
Prior to giving him the money down, Roger was readily available to us for discussion. However, once he received the down payment, we were unable to reach him by phone or text after a period of time.  When he did respond to us, he explained that he had a series of mishaps...family emergencies, broken truck, injured family member, other jobs running long, etc...  After we could no longer contact him by phone or text,  we checked with one of his other customers...one he'd given us the name of as a referral..and found that they had a similar problem with Roger.  This other customer provided us with a phone number for an employee of Roger's, who was understanding, always called us back and is probably the only reason we finally got the job done.
Apparently, the only way to get Roger to move is to threaten him with legal action.  On the day the job was finished, we were away from the house, and Roger sent us pictures on our cell phone, and asked to come and pick up a check immediately for the balance. We refused until we saw the finished roof, and he went ballistic.  The next day, we saw the roof, and found that on the back side, they had run out of our shingles and patched with lesser quality and slightly different color shingles, then ran out of those and left a section bare, with 15 ft of roof missing the ridge cap.  Through the employee, we contacted Roger again, made more threats, and the job was completed the following day.  However, the cheaper shingles never got changed out.  We decided we wanted them off the property, and that we would pay $200 less than the balance due, and see him in small claims court for the $200.  He agreed to the lesser price, rather than go to court.
We would never recommend Roger Bernier or 5 Below Exteriors to anyone for any work whatsoever.  It isn't worth the headaches.  He's been working in the upper northeast of Vermont (Northeast Kingdon). Beware!