ALDERMAN'S TOYOTA INC

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They are on time, friendly and service is performed right

The car looked amazing after it was completed. I would definitely use them again

Agree Completely With Other Review
I had an almost identical experience dealing with both Alderman's Toyota and Alderman's Chevrolet dealerships.
it seems they have a and quot;captured marketand quot; in small town Rutland and see no need to really negotiate a competing price nor find the specific vehicle you want.
The sales team must be trained to not and quot;get the best priceand quot; but want the buyer to make an offer to force them to close the deal if it is agreeable.
I found the exact truck I wanted some 60 miles away and even called Alderman's to meet or beat the price and was told to buy it where I found it. So much for them getting any of my business.
Alderman's also charges an obscenely high documentation fee for this area while other Vermont new car dealers charge zero or a small ($50) fee for working on getting good financing.
But the good thing about Alderman's is they make their competition look a lot better!

I went to Alderman Toyota in search of a new vehicle and met with a sales person. I test drove a car of the model I was interested in however the car had many more options installed than what I was looking for (it was a higher trim level).
I asked about a vehicle equipped to my liking and was told that one was due in to them within 2 weeks... great. I asked for their best price, no financing needed. Apparently that was beyond the sales persons comprehension. He began to discuss financing options, leasing, trade in, rolling the taxes into the financed amount, and the list went on.
Again I asked very simply... please just give your best price on the vehicle. It was as if the sales person suddenly did not understand the english language. I was not given a straight answer after sitting in his cubicle for more than 2 hours. I was introduced to the sales manager, another sales person, given a tour of the facility, etc.
After this presentation, I again asked for a price... it was not to be I guess. I felt extremely disrespected as I was entertained against my wishes for 2 hours and never was able to get a price for the car I wanted. The next couple of days were quite strange... the sales person contacted me asking if i was ready to purchase the car. I reminded him that I was not given a price and was told that the sticker price was the price I was to pay. I was called again the next day to see if I changed my mind. At that point I asked not to be called again.
The following week, I called another dealership and inquired if a car equipped as requested was available. They had one due in in a couple of days... we negotiated a deal on the phone that was fair for both dealer and consumer. In addition, there was a 0% financing program in place along with some other incentives (Alderman's neglected to tell me about these). I was treated with respect and was actually listened to by the sales rep. It was a great buying experience. later that week, I drove up and picked up my new car. I was introduced to the service manager and other service staff who I would be dealing with. The sales rep did an excellent job with the delivery, making sure that all my questions were answered. He even set up my bluetooth phone for me. I was completely satisfied with my purchase experience at the other dealership.