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JELLEY'S AUTO SALES & SVC

Auto Sales,
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2.01 Reviews
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Todd N.
Nov 2013
2.0
Auto Sales
$9,000
I was sold a 2002 VW Jetta TDI Sedan, $2000 over fair market value.  The KBB value was $7,000 in the best possible condition.  In the condition the vehicle was actually received in, it was worth no more than $3,000.  The dealer conveniently failed to disclose the following at the time of purchase:
*The cars motor was previously replaced.
*The wastegate was clamped over, and completely rotted.  The clamp was brand new, and had no rust, so it could only have been clamped over just prior to purchase.
*The turbo was bad
*The oil lines going to the turbo were rotted, so the turbo couldn't have worked from day one.
Since I had Jelley's did the first oil change, they had to have seen the fact that the wastegate was clamped over, and just chose to ignore this.
The sad thing is, they probably got the car for $2,000 at auction knowing full well it needed all this work.
My mechanic did look the car over, but was checking major areas that typically went on those.  He's not going to assume that the car had a clamped over wastegate, and that an entire system (turbo, wastegate, oil lines) were completely rotten and bypassed.   When my mechanic did the second oil change 4,000 miles later and saw the rotted wastegate, his words to me were "holy (expletive)", the car should have never been sold like this, they need to fix it"
Apparently, you can legally get away with murder in the State of Vermont when selling a vehile as-is, even if you omit critical information out concerning the true condition of the vehicle.
Don't bother going through the BBB or VT. State AG's office.  The BBB will always side with the business on an as-is sale.  And the VT AG will just tell you there seems to be a "dispute in the facts", and leave you to hang out to dry too.
The car was slow out of the gate from day one (due to the bad turbo), but I made the mistake of just assuming that this was how these cars were supposed to drive.
The car required at least $2500 in parts and labor before leaving the lot (wastegate, turbo, and rotted oil lines going to the turbo) that I was ultimately stuck with.
The dealer did replace the EGR valve, but then on the other fixes, dragged his feet even under the 1,000 mile worthless warranty promising time, and time again "i'll take care of ya", while at the same time, coming up with excuse after excuse why it couldn't be looked at for weeks at  a time, which was an attempt to just make me go away.
The dealer also said that six hours was spent cleaning the intake, which I didn't believe at the time there was anything  wrong with. Cleaning the intake is a six hour job - if you spend six hours doing it.  When the car was at the dealership, I noticed it hadn't moved an inch, and I rode by there several times over a couple of days, and never saw it being worked on, then I was called, and told it was done.
When I pressed the dealer, to fix the turbo - something that was broken on the car at the time of sale., I was offered a fix with junk parts.  First, I was promised verbally it would be done for free.  Then when he realized he didn't have a junk part lying around, wanted me to pay $350 to replace the turbo.  A. new or re-manufactured part goes for $1200.  No other mechanic I talked to would even consider use a junkyard turbo.  $350 is the junkyard price at http://car-part.com.  
I spent a total of $5,000 in just over a year fixing rotting oil lines, and other issues resulting from the junk engine..
During it's last few months, it needed several repairs, which would have been cost-prohibitive to bother with.  
1.  All the door locks would not lock all the time.  
2.  When the door locks did lock, you could arm the car, roll the window
down, and open the drivers side door, and the alarm wouldn't go off.  
3.  The ABS light was on.
4.  The check engine light was on with P0420 (was from the very day I drove off the lot, promised to be fixed by the dealer, and was never fixed).
If anyone could have ever told me that a used car could have cost this much to drive in one year aside from a single large repair like an engine or transmission, I would have laughed...until I experienced this all first hand.
Finally 1.2 years after owning the car, the tensioner snapped in half, and the timing belt slipped, taking out the motor. That was the end of this junk car.  The timing belt was supposed to be good for thousands of miles still.  
When dealing with this dealer, don't take him at his word.  Get everything in writing, and get demand receipts for his work, so that he can't try and weasel his way out of fixing what he promised verbally.
Whatever you do, don't put signs on your car stating how much money the lemon he sold you cost you,  or post a picture of a lemon and a jelley donut, or he'll get in your face and threaten to punch you.in a room full of people, which he did, and probably now regrets doing, as it's posted here.
He took care of me alright.  Ultimately, I was left with a $14,000 loss on a car I could only drive for one year.

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FAQ

JELLEY'S AUTO SALES & SVC is currently rated 2.0 overall out of 5.

No, JELLEY'S AUTO SALES & SVC does not offer free project estimates.

No, JELLEY'S AUTO SALES & SVC does not offer eco-friendly accreditations.

No, JELLEY'S AUTO SALES & SVC does not offer a senior discount.

No, JELLEY'S AUTO SALES & SVC does not offer emergency services.

No, JELLEY'S AUTO SALES & SVC does not offer warranties.