DUFFY'S WASTE & RECYCLING INC

After 25 years, We got tired of Casella's rising prices and erratic pickups and messages about changes in a pickup day. That along with the local office no longer allowing you to stop there to discuss and issue (their office doors are now locked) and the fact Casella is now run all of state of Vermont. We contacted Duffys, who is owned and operated in Vermont (!)...got a better rate and moved from every-other-week service we had at Casella's to weekly pickup. We had 92+ gallon containers and now have 62+ gallon containers so effectively we have ⅔ of the container space to use weekly over our previous Casella service. win-win! The staff and email/rep support at Duffys is excellent. They set up our account with paperless billing, dropped off our new containers a week prior to our first pickup with Duffys so we have plenty of time to use/fill them and their pickup times seem very similar every week. The other best part of this is that Duffys uses a truck that picks up both trash ad recycle at the same time. Both empty containers can be rolled up the driveway together now! No more having to wait for Casella's separate trash and recycle trucks to both come by. In fact during a very recent normal/non-holiday pickup week, we noticed Casella's was a day late picking up our streets recycle. So all of those customers had to wait another day to retrieve their recycle container so they could begin to use it again. We are delighted with Duffys. My neighbor asked me why I switched and once I explained basically what I say here, she made the switch to Duffys the following week! I think there will be others here on my street making the switch to Duffys in time. Casellas is a huge national company spread across the US, while Duffys is a much smaller company locally based who I feel can offer better service, have a rep who is local and who can address issues or a question and you can count on them! If you are considering switching your trash/recycle service or new in the area, please do consider contacting Duffy's before you make your decision.

They are the only game in town and I pay about $400 yearly. They are very good and efficient.