Josh Cross
About us
I'm a handyman by nature who does all his own work at home, so I decided to try and make some money by doing what I really enjoy! Call for a free estimate.
Business highlights
13 years of experience
Services we offer
& light framing to finish carpentry. Please feel free to ask about anything else not listed here., Flooring: Laminent wood, ceramic, dishwasher repair, drywall, painting, tile
Amenities
Free Estimates
Yes
Reviews
4.68 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 0% |
Showing 1-8 of 8 reviews
Sydney W.
Feb 2014
It was not an easy task but he stuck with it until it was all done. He has become my true handyman. He always comes promptly and does the work very well and is most cheerful.
Rita D.
Jan 2014
Josh came to start the work about 3-4 days after we called. I had attempted repairs on the closet door twice myself, but both had failed within a week. Josh was able to assess the root of the problem and rearrange the hardware so that the door now works perfectly. He also attached a wood shelf to a stud and hollow wall. He fixed a stripped furniture screw. He charged $20 for the hour these things took. He was pleasant, polite, and clean.
Lori L.
Oct 2013
Josh is a very nice person but should have advised of the fact that he didn't know how to do the work I requested nor correctly estimate how long it would take him. One of my garage doors had come detached from the steel plate that pulls it up and pushes it down. When Josh came to give an estimate, he portrayed confidence that he would be able to do what I was expecting. The work is done, but because he installed a new steel bar then had to remove it to reinstall correctly; he charged me more labor charges that he didn't allot for in the estimate.
Josh had never installed steps. I wanted my front steps removed and new longer, wider ones put in. Again, he seemed like he could handle the request so I hired him to do that as well. Unfortunately, he severely underestimated the amount of time it would take due do his inexperience and charged me the difference. When I questioned the final bill's change in labor time, he replied that he hadn't ''gotten the hang'' of estimating time to complete a job.
The steps look unfinished, there are 2x4's nailed to the risers and gaps between the boards. The frame is for 3 steps, but the bottom step is about 3 inches taller than the other two. Due to this inconsistency, I have fallen two times already.
I touched base with Josh upon receiving my first request to grade his service. I wanted to advise that I was dissatisfied and wanted the stairs fixed. I think he was under the assumption that I was trying to get something from him that I didn't pay for, and seemed to insinuate that I knew exactly what I was getting. I expected a finished product and what I got was the ability to pay someone else to fix his work.
I'm sure he's a great handyman and can do SMALL jobs, but beware if you have a job that requires a lot of time or is difficult . Josh is very nice and I got the impression from him that he takes pride in his work, but because he couldn't do something right the first time, I had to pay for his learning curve.
Josh had never installed steps. I wanted my front steps removed and new longer, wider ones put in. Again, he seemed like he could handle the request so I hired him to do that as well. Unfortunately, he severely underestimated the amount of time it would take due do his inexperience and charged me the difference. When I questioned the final bill's change in labor time, he replied that he hadn't ''gotten the hang'' of estimating time to complete a job.
The steps look unfinished, there are 2x4's nailed to the risers and gaps between the boards. The frame is for 3 steps, but the bottom step is about 3 inches taller than the other two. Due to this inconsistency, I have fallen two times already.
I touched base with Josh upon receiving my first request to grade his service. I wanted to advise that I was dissatisfied and wanted the stairs fixed. I think he was under the assumption that I was trying to get something from him that I didn't pay for, and seemed to insinuate that I knew exactly what I was getting. I expected a finished product and what I got was the ability to pay someone else to fix his work.
I'm sure he's a great handyman and can do SMALL jobs, but beware if you have a job that requires a lot of time or is difficult . Josh is very nice and I got the impression from him that he takes pride in his work, but because he couldn't do something right the first time, I had to pay for his learning curve.
Cheryl H.
Sep 2013
Josh showed up on time and communicated well with me. He did excellent work and in a timely manner. Advised me on products needed. He cleaned up everything and removed all waste. a very neat job. I will hire him again.
Lysa S.
Sep 2013
Josh was a pleasure from the moment we contacted him He was responsive and timely and professional and a pleasure to work with We will continue to use Josh for numerous other projects we have planned I highly recommend him
Response from Josh Cross
"[Member name removed], Thank you for the wonderful review! You and your husband are a great addition to my customer base. I'm extremely blessed to have the opportunity to work with you both. At first, when I did the walk through with your husband, I was overwhelmed! We looked at so many things, and we barely touched the list he had in his hand. However, we talked about everything, and he made sure I was comfortable doing each task as we discussed them. It's amazing that I get to add another great customer to my clientele. Thank you for choosing me as your right hand man! I'm extremely greatfull, and look forward to working with you two more in the future. Thank you for being such a great hospitable customer!"
Rita D.
Mar 2013
Josh arrived promptly at the stated time, less than a week from my initial call. He was pleasant and courteous. The tools were with him in his vehicle. All the work was completed efficiently and well.
Response from Josh Cross
"Thank you [member name removed]! Your kind words are greatly appreciated, and I am extremely greatfull for you choosing me as well. Since the first visit I made to your home, you've called me back to perform more work, and I knew that I had made a good impression. Each time that you needed work done, you knew what you wanted done, and I was pleased to perform the work. Thank you for being another great customer! It's been a pleasure to work with such great people."
Sydney W.
Feb 2013
Josh arrived on time, introduced himself and got right down to the job. He was able to chat while he worked without wasting any time. He completed the task in a short time and was off. What a joy to have found him.
Response from Josh Cross
"Thank you [member name removed] for the kind words in this review. I would have never guessed that you would provide me with as much work as you have. It's been a pleasure to work with you and help you whenever you need help. From the beginning, you knew what you wanted done, and I quickly knew what your expectations were through our many emails and chats. I'm extremely greatfull for being chosen as the one to work with you. I look forward to working with you more in the future. My family and I are very appreciative of our customers. I will forever be greatfull of all my customers who I've had the pleasure of working with, as I try to grow this business of mine. Thank you for being an excellent customer!"
Jamie C.
Nov 2012
Everything went very well. Josh was very professional and performed a variety of tasks. I am very satisfied with the work he completed and highly recommend him. I would definitely hire him again for future project!
Response from Josh Cross
"Thank you [member name removed] for adding me to Angie's List! It's been almost a year since I became a Handyman on Angie's list, and I owe it to you for all the work that has come my way as a result. You were my first Angie's list customer, and it was a pleasure to work with you from the start. You knew what you wanted from the beginning, and were great at letting me know your thoughts and concerns. Thank you for being a great customer!"
Licensing
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FAQ
Josh Cross is currently rated 4.6 overall out of 5.
Yes, Josh Cross offers free project estimates.
No, Josh Cross does not offer eco-friendly accreditations.
No, Josh Cross does not offer a senior discount.
No, Josh Cross does not offer emergency services.
No, Josh Cross does not offer warranties.