ESSEX Automotive Service

Auto Service, Heating and Air Conditioning, Electrical

About us

Additional contact names - David Brassard, Rob Black.Additional DBA - Brassard Automotive Services Inc.

Business highlights

40 years of trusted experience

Services we offer

Scheduled maintenance, domestic general repair, fleet repairs - gas or diesel, import general repair, heavy duty trucks, Rvs, alignment, front end service, anti-lock brakes, brakes, chassis, driveline, exhaust, shocks, struts, tires, heating and air conditioning, belts & hose radiators,batteries, starters & alternators, computer, diagnostics drivability, engine controls, cylinder block, cylinder head, timing, pre trip inspection, rv repair, state inspection station.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
40%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.5
punctuality
4.3
Showing 1-5 of 5 reviews

Chris C.
09/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca S.
10/2013
5.0
auto repair
  + -1 more
Very professional. I'd recommend Essex Automotive to anyone looking for up front car care.
Description of Work: No charge inspection of my tie-rods and wheels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman M.
09/2013
4.0
auto repair
  + -1 more
I've used this service provider off and on for several years. They are qualified, honest and do good work. The one thing I don't particularly like is they do not take appointments, so you just show up and hope they don't have a big line ahead of you. On a couple of attempts I had to leave and try a different day. That doesn't always work for me, so I prefer to schedule an appointment at places where I can wait to have the service(s) performed and go on my way. When I can get in right away, I use them, but when I cannot, I often choose another service provider. On the work mentioned above, they did a fine job and I was in and out in about 2 hours.
Description of Work: Right front tie-rod replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$180

John R.
11/2012
4.0
auto repair
  + -1 more
Overall experience was fine. Staff are reasonably courteous, efficient, professional. Mechanic called me back promptly and spent time on the phone discussing the options, including why their part costs 4 times what comes up on Google. I wasn't entirely convinced but needed to get the work done and thought it was a reasonable approach to only buy such vital parts from a Ford dealer. The day of the operation went fine and again the mechanic talked to me, answered all questions. They were done when they said it would be done. Customer service was not spectacular but adequate in all regards and I would not hesitate to go back.
Description of Work: Checked out car (2001 Explorer) for check engine light and anything that might be an issue (recent purchase). They reported back that the fuel filler neck was rusted through, which was causing a vacuum leak, and that I needed new lower ball joints. Mechanic called back with an estimate that seemed high but was consistent with other online reports for these repairs. The need for the repairs seemed plausible given the age and condition of the vehicle. I went ahead and had them do both repairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Gretchen K.
02/2012
5.0
auto repair
  + -1 more
I have had my 12 year old Saturn serviced here for the past 4 years, and have never had an issue with rudeness, condescension, questionable practices, or unfair pricing.
Description of Work: Window regulator replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

    Contact information

    141 Pearl St, Essex Junction, VT 05452

    www.essexautomotive.com

    Service hours

    Monday:
    6:59 AM - 5:00 PM
    Tuesday:
    6:59 AM - 5:00 PM
    Wednesday:
    6:59 AM - 5:00 PM
    Thursday:
    6:59 AM - 5:00 PM
    Friday:
    6:59 AM - 5:00 PM
    Saturday:
    6:59 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Heating and Air Conditioning,
    Electrical

    FAQ

    ESSEX Automotive Service is currently rated 4.6 overall out of 5.

    Monday: 6:59 AM - 5:00 PM

    Tuesday: 6:59 AM - 5:00 PM

    Wednesday: 6:59 AM - 5:00 PM

    Thursday: 6:59 AM - 5:00 PM

    Friday: 6:59 AM - 5:00 PM

    Saturday: 6:59 AM - 3:00 PM

    ESSEX Automotive Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ESSEX Automotive Service does not offer free project estimates.
    No, ESSEX Automotive Service does not offer eco-friendly accreditations.
    No, ESSEX Automotive Service does not offer a senior discount.
    No, ESSEX Automotive Service does not offer emergency services.
    No, ESSEX Automotive Service does not offer warranties.
    ESSEX Automotive Service offers the following services: Scheduled maintenance, domestic general repair, fleet repairs - gas or diesel, import general repair, heavy duty trucks, Rvs, alignment, front end service, anti-lock brakes, brakes, chassis, driveline, exhaust, shocks, struts, tires, heating and air conditioning, belts & hose radiators,batteries, starters & alternators, computer, diagnostics drivability, engine controls, cylinder block, cylinder head, timing, pre trip inspection, rv repair, state inspection station.

    Contact information

    141 Pearl St, Essex Junction, VT 05452

    www.essexautomotive.com

    Service hours

    Monday:
    6:59 AM - 5:00 PM
    Tuesday:
    6:59 AM - 5:00 PM
    Wednesday:
    6:59 AM - 5:00 PM
    Thursday:
    6:59 AM - 5:00 PM
    Friday:
    6:59 AM - 5:00 PM
    Saturday:
    6:59 AM - 3:00 PM