ERIC THE APPLIANCE GUY

Eric came to my home earlier than scheduled and came back at scheduled time and sent me a bill for both visits. Eric looked at the refrigerator which took 10 minutes. He said it was the evaporator motor and he may have one in his shop and if he didn't he would let me know that he had to order one. I told him if he had to order one send it UPS next day. I will pay the expedite delivery fee, he agreed. I did not hear from Eric for two days. I called Eric and he said he did not look in his shop yet and did not place an order but he will and call me back. He did not call me back. I called Eric again the next day he he said he did not have the motor and he needed to order one and the earliest he could get one from his supplier was 4 days later. At this point I told him to forget about it and because of him all my groceries in the refrigerator are now spoiled. If I had known he had no intentions to order the motor next day delivery which he agreed to do but never did, I would have rented a small freezer but he strung me along. I ended up calling the store where I purchase the refigerator and they gave me the phone number to order parts for that model. I ordered the part and had is the next day at half the price. It took me 25 minutes to install myself. Two weeks later I received an erronoues inaccurate invoice from him.