802 Honda

Doug Allen was the salesman we worked with. He isn't pushy.  Instead he is professional and does a great job of helping us get the vehicles we want. We enjoy talking with Doug from time the time when we stop in for service repairs.

I've used them for years.  Andy Talbert is the service adviser I work with.  He is excellent to work with. The price they quote me is always right on with the final bill. They are also timely. My most recent trip was done within one hour.

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My wife and I originally went to 802 Honda with the intention of purchasing a used vechicle and trading in our 2009 Honda Accord. We had contacted salesperson MELODY LACROIX the day before we went in and told her what we'd like to look at. Melody came in on her day off and showed us what we had asked to see. She also told us about a couple more vechicles she thought we may be interested in. We spent the better part of the morning there and were never rushed or pressured in any way- we drove them all. To make a long story short, we got around to asking about new vechicles- and we were made a very good offer on a new CR-V plus were given a very good trade-in allowance for our Accord. Sometimes buying a car can be a painful, blood-pressure rising event, but this was such a pleasant experience. We are totally satisfied.

They replaced the gas tank and all was well as far as that goes. What they did not tell me was that the car was rusting out underneath and was a hazard to drive. I had to junk it soon afterward.
It would have been of more use to me if they had let em know this so I could have used my money more wisely; e.g. to buy another car.
I had other cars servcied there for years and, although it is pricey, the work had always been good. I have always felt burned about the fact that they continued to "fix" my car to the tune of many hundreds of dollars, when they must have known that it was rusting out underneath and had reached the end of its life.

I am not going to be in the area so I will not use them again in the future.

Poorly handled and they lost a customer.

Work was done professionally & in a timely fashion..  This service dept. is one that does not try to gouge you. Have used them for most service in my Civic since moving to Vermont in late 2005.