Vermont Roofing Co Inc
About us
Vermont Roofing Co. has been in business since 1957 and has offices in Bennington and Rutland Vermont. On top of installing all types of roofs and gutters, we have a full service dept. and metal fabrication shop. We offer a Roof Protection Plan (preventive roof maintanenc) to help in prolonging the life of your existing roof.
Business highlights
Services we offer
Residential or industrial roofing, and guttering., re-roofing, roofing maintenance
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
9% | ||
0% | ||
0% | ||
9% |
VT Roofing's service was professional from start to finish. The visit to view the work needed and the written estimate were completed promptly.
Scheduling was followed and the job was completed sooner than I anticipated. The crew arrived promptly each morning. All crew members were respectful, conscientious and fully engaged in their work activities. All debris was totally cleared before they left each day. A year has passed since they replaced my home's roof, no issues have arisen and I am still satisfied with the work they performed.I cannot comment on the quality of the work, as it was not visible from ground level, and I have no experience by which to judge what they did.
My two areas of concern were:
1) a deviation from the contracted procedure, and lack of up-front communication regarding same
and
2) removal of perfectly good customer slate.
The deviation, I was later informed by the company, was based on the installer's experience that if the job were done as contracted, snow/ice would tear up the slate roof when it slid off the new roofing material. Consequently, the installer elected to remove two more courses of slate before overlapping the membrane material under the adjacent slate roof.
The installers left without discussion of any of this, leaving me to believe they were coming back a third day to finish replacing the final two courses of slate they had removed. I called the company to confirm, and was informed they would not be back, and had deviated from the original contract for the reasons stated above.
I do not know if this is the right thing for them to do or not. But much confusion could have been avoided if they had simply discussed the deviation with the customer, preferably before commencing with it. They could have also informed us they had completed the job, and inquired if we had any questions at that time, before departing unannounced as they did.
My concern with the two courses of removed slate was that it was our property, and should not have been taken without our consent. The office agreed when I called to ask about it, and they promised to send back the slate. Assuming they follow through, I have no objection.
The bottom line is if the repair works and lasts, and the water leakage stops, and the bill is as contracted, I'll be happy.
Were flexible to work with my schedule of availability
Crew very professional, work area cleaned everyday
Nice job when completed
Licensing
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