Seaford Transfer Inc
About us
Seaford Transfer became an interstate agent for Wheaton Van Lines in 2008. Wheaton World Wide Moving understands that moving is about much more than an address change – it’s a life change. Wheaton offers you and your family the peace-of-mind that can only come from our more than 70 years of experience. Wheaton’s more than 325 agents worldwide provide a variety of services, including free estimates, storage, packing, loading, unloading and hauling in order to meet your individual moving needs. Our menu of programs allows you to pick and choose what fits your needs and your budget to offer you the most choice, flexibility and control of your move
Business highlights
Services we offer
Residential & commercial moving, local and national, military, on-site storage facility, packing, pianos, receiving & freight., shipping
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
11% | ||
0% | ||
6% | ||
0% |
In particular, the extraordinary quality of Mr. Anderson's service was very persuasive, and I was impressed at every turn by his, and Seaford's, professionalism and responsiveness.
Great!
I received a call the day before saying there was going to be a staff meeting that Wed morning and that the crew wouldn't be out till after 9am and there was nothing they could do about it but try to get them out faster. I stressed how important it was for me to get out of my current residents in time (like I had stressed it a month before). I loaded an empty 15 passenger van and a mini van to help save some time the next day.
A 3 man crew showed up at 9am. I did not think anything of it because I had spoken to the associate about the $90 an hour. Everything was going well for the first hour. Then the breaks started. There seemed to always be one crew member not working or using my bathrooms (without asking). The house was starting to smell like cigarette smoke when I walked through but I thought maybe someone was smoking outside.
They were very vulgar when speaking to one another and cursed just about every other word at times. Not hiding it from my father and myself at all. They made a slide out of flattened boxes to get my stuff from the second floor down the stairs. I asked not to slid my fragile boxes so they decided to throw them down the stairs instead. They did not pay any attention to boxes that said GLASS or FRAGILE. The slide also scratched up my baseboards. One of the crew was getting thirsty (I had nothing to offer because it was a move out). So they wanted to take the truck that was 3/4 full to the new house and hoped to stop somewhere in between to get a soda. I told them there was nothing because my house was a mile away. They stopped and packed up (time I have to pay for) and we drove over to the other house. They were smoking in my drive way then put the cigarette in his pocket (when I was present). They were so loud unloading the truck and cursing all the time. I made a comment about not putting the boxes in a particular area and the other guy said she didn't want them to pull out so far and the other crew member said he always pulls out. It was crude and disrespectful comments about women they know and other friends the entire time. My new neighbors were sure to hear them.
Before the truck was empty we needed to get back because I had to be out. We were already past my deadline. They reluctantly went back to finish packing the truck. They took their time though. They finishing unloading the house and wanted to go to lunch. It was now 1:45. I even gave them $20 for lunch thinking it would motivate them to get my stuff done.
2:48pm they get back to the new place to finish unloading. The cursing continued. They got my floors inside the house wet and muddy. I kept asking them to hurry. Then I lost it when the last hour one guy kept stopping (sometimes 2) to fold the blankets up as slow as he could and talk about every basketball player they did not like. When I told them to hurry up and finish because I needed them gone they got offended and still took as long as they could.
They finished at 3:40. Went to pay and I was being charged for 6 hours and 45 minutes. He told me they did not take an hour lunch. The time should have been 5 hours and 45 minutes and he would only go down to 6 hours. I was also told it was $135 an hour when it was suppose to be $90. I called into the company. It was 45 a man hour and they sent 3 guys. So I owed $825. If I was quoted it only taking 5 hours with 2 guys loading in my garage why would it take 3 guys 6 hours. They played around the entire time and took as much time as they could because they didn't want to do the military move they had later that day. I wrote the check to get them out of my house.
It was only my husband and I and our two 7 month olds living there. We had one bed and two cribs to take apart and a washer and dryer, a sofa and 3 dressers. Why did it take 3 guys 6 hours to move us out and put the stuff in the garage. I moved all the baby items myself out. I was way over charged. For $75 more I could have had unlimited time and full set up with another company.
I would never recommend them. Especially this young vulgar crew. My hands were tied and I could not fire them on the spot because I needed to be out. I have cigarette butts in my yard, scratched and cracked furniture, and the memory of my worst move ever. (I have moved 6 times in the past 7 years).
What makes it worse is that I called to complain on Wednesday. I was told I could only speak to one person. It it now the following week and they have yet to call me back. I have called 3 times and told there is no one in authority I can talk to because they are a "small company". A small company should care more about their customers.
*** Since writing this review the company contacted me and apologized. I was given a refund of some of the time. ***
Licensing
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