Marlowe's We Care Co

Wall only lasted a few months and began to fail and fall apart with wall collapsing in the middle. I have been trying to work with Marlowes, but they are only wanting more and more money to fix what they promised would last a lifetime and have not to this day completed there promises to fix my wall and erosion problems. They failed to get the building permits, Chesapeake Bay permits, I had to pay for an Engineer's survey and drawing for them to use and they still won't fix there mistakes without still asking me for more money. They are full of lip service and failed promises. I am highly disappointed, hurt, frustrated, and discouraged. I would not recommend them for anything, they are silver tongued and smile to your face to make you think they are legit. But are just delaying all progress and avoiding me. They need to fix the wall with the Engineer's drawing that I have and build it to code and the correct standards. Get it inspected to insure quality and endurance for the wall to last the lifetime as they promised.

After searching for a company to build a deck for 2 years, we finally came across Marlowe's. They suggested a patio instead and we are SO GLAD they did! It works far better for our backyard, and looks incredible! They suggested the layout of the patio based on how we use our backyard and it was a perfect design. Drainage was a huge concern for us, and they made sure everything worked perfectly with that. They were great with communication and they didn't mind that our kids constantly watching them through the process. We had them build a patio and an outdoor kitchen and it's our favorite place to hang out now! The whole team was very professional, very thorough, and made sure we were aware and prepared every step of the way. Couldn't have asked for a better experience!

Showed up on time and did a great job.

Scott the owner set up estimate meeting in a timely manner and provided written estimate at the same time. I called 2 weeks later to hire and job was done the next day! Trent came to do hardscape repairs and did an excellent job. Both individuals very nice personable individuals. Would hire again.

Repairs were made as promised.

Project was done quickly once started, maybe too quick though. The ground wasn't tilled and leveled, the metal edging wasn't dug in due to ground not being tilled, edging wasn't used at the gate so gravel spills into lawn (they did leave me a piece so I can do it myself). The crew was polite and presented themselves very well. Could've been some misunderstanding of what I wanted (details) possibly. Overall fair as the edging sticks 4 inches above the ground. Had to check no to rehire, but it's not a solid no.

Excellent, smooth, and very friendly professional service. Always going the extra mile to ensure the best quality product. Cleaned up during and after the project to ensure an eye pleasing work site to the very end. Very attentive and patient, always making time to keep you updated on the progress and guiding you as to what they are doing. Never intrusive, always planning and prepared for the job. Created the grandest retaining wall ensuring no more erosion and a more useful landscape for years to come.

Scott Marlowe came to bid on the project quickly and gave me a reasonable bid. DJ came and thought through the project and devised practical solutions for a few challenges. Scott called to let me know when the project would b done, and DJ and team got it done right on time. This company was professional, skilled, and courteous. I will hire them again!

Everything went well. We had to wait for the company's availability to finish other customer requirements. My husband call about 3 weeks later to check with their availability and the owner gave us date. They kept their promise and did a fantastic job. Pricing was good. A+

The Marlowe crew did a beautiful job on our patio extension and fire pit. They stayed in touch with us on every detail and made sure that our expectations were met. We made a change or two after the project was underway and Jake and his crew were very accommodating. These guys showed up on time, were courteous and kept our yard as neat as possible while they were working. We will consider Marlowe’s We Care Company for future improvements to our home. Ray and Sheree Mosby

The work was done excellent and everything is working 100%.

They were excellent, very professional, checked in with me every day, and were very personable. They did excellent work and I would highly recommend them. I would definitely hire them again.

unknown

We're very happy with the sod job that Marlowe's have done. Our yard looks great now. The only issue I had was the crew showing up early in the morning unannounced but the issue has since been addressed by one of the owners. That's the only reason I couldn't give them an A for punctuality. Other than that, very pleased with the company, the owners and the crew.

They were the first one that I used and I still use them. I like their professionalism and the quality of work.