LONG AND FOSTER REALTORS

We were new to town, Jolande took us to diverse neighborhoods, let us get a feel for each, drove us around to shopping areas to know what else was in the neighborhood besides the house we were considering, and was always informative, friendly, and professional. She had a cadre of tradesmen and other professionals that when needed were appreciated referrals. She advised us well during the negotiating phase of the process and helped us reach a fair price. Well after the sale and she collected her commission, she has been responsive and helpful when we've had other questions. So altogether, a pro.

When we met with Kihalani we were apprehensive because we already had a bad experience with an agent who didn't listen to our needs and felt very pushy.  Kihalani was the exact opposite.  She asked lots and lots of questions to learn what we were looking for (and knew what to ask to help US learn what we were looking for).  She very patient and never pushed.  Every house she chose for us to look at fit the idea we gave to her, and she was always happy to incorporate new information as we learned what else we didn't like.  We probably went to dozens of houses.  She was incredibly patient as we figured out exactly what we wanted.  As new home owners we were nervous and felt like we didn't know much.  She always answered our questions and gave us new information to think about.  And she kept us informed through every step of the way.  She always seemed to have our best interest in mind.  Importantly, she was always pleasant, and even-keeled.  She kept us calm when we were nervous.  She helped us understand the closing process so we always felt informed.  And she was always so responsive!  She always got back to us immediately, and would schedule visits quickly when we saw a new home we wanted to check out.   Kihalani was amazing, and very thoughtful, and fun to work with.  We highly recommend her!

We are first time home buyers, and Kihalani Payton was the best realtor for us. She listened to what we wanted and presented us with several properties. If she thought it was a good fit for us, she would let us know about properties that were outside our original looking area giving us plenty of options, but was never pushing us and respected our answers. When we found the home we wanted to pursue, she quickly got things going. When we were ready to walk due to the homeowners not budging on price, she was the one that got the house for us. Throughout closing, she constantly kept us updated so we knew things were moving and would even step in as our advocate with the bank when we couldn?t get them to get things done. She was very easy to communicate with, and always answered our calls or questions in a timely manner. She wrote the contract well so that we were able to get more than what we asked for on certain terms. We were able to close and move into our new house a month after starting negotiations. As a bonus, our two year old loved Mrs. Kihalani and couldn?t wait to see her and play with her when we had appointments! She made what could have been a stressful process an easy one for our family when we needed it most.

I cannot overstate how exemplary the service of Kihalani Payton was during the house hunting and purchase process. She was ALWAYS two-steps ahead of what needed to be done. I cannot recommend her highly enough nor overstate how enjoyable she is to work with. I do not hand out praise lightly (much less write it). Do yourself a favor and take advantage of Kihalani, I was lucky...you're informed

He was really good. The price was reasonable. It was less than the standard rate. He worked with the people whom we were selling it to. We never had to deal with the people at all, and he handled everything, so that was good. He worked with the other person's agent. He was qualified when he started the process, and then they unqualified him because they tightened the restriction. They were able to work with him and buy the house. There were problems, but he solved them. We had to sell them under the face value, like everybody else. The price was fair. It has been a hard market.

The experience has been good so far. My dad is a real estate agent in another place and I was very pleased that she was able to co-ordinate well with him. She came to the house once to look around. Her fee is also pretty much in line with others. I would recommend her to anyone.