Done Right Home Repair

There is an old idiom we used in the U. S. Coast Guard: "Turn to!" Those words mean "get to work and get the job "done right" and in a reasonable amount of time. Rob Reed and Ashton King, the repairmen from Done Right Home Repair, demonstrated the true spirit of that idiom when they went to work on repairing a broken drain pipe in the outer wall of the kitchen. In less than 75 minutes, these guys removed the vinyl siding, and wood panel to expose and repair the source of a hidden leak which was recently discovered during an inspection of the crawl space of the house. The coordination of Rob's plumbing skills and Ashton's carpentry skills, and their committed teamwork got the job done. I want to recognize the owner of Done Right Home Repair, Greg Moxley, and his office manager, Sandy Barnes, for their kind and patient assistance in completing this job so quickly and at a very reasonable cost. This the kind of response I most admire from contractors and their employees. Many thanks to all of you.

Called Done Right to install/replace siding on the exterior of the basement wall and originally mount 2 televisions. Rick came out and reviewed the work with my wife. We had done some siding work at the rear of the house and wanted to ensure we can match the same materials. Rick took a sample but was not able to find an exact match. No problems, my wife and I were able to find the materials. Rick talked us through what we needed and we purchased the materials. His original estimates were great. Of course we made a few adjustments, instead of mounting 2 TVs we only did 1. The day of installation, Rick's crew arrived promptly at 8am. We had a slight miscommunication since we had originally asked to have the old wood siding removed and add plywood before installing the siding. We immediately contacted Rick, and he made the necessary adjustments and his crew finished everything on time. Bottom line, the siding looks great! Rick's team did a fantastic job. We are going to ask Rick to provide a cost estimate for additional work to include removing our front porch and possibly building a new one.

The doors look great, but the tech didn’t paint the top of the pediment over my front door. I didn’t notice it until the next morning, so I just cleaned and painted it it myself. The powder room looks sooomuch better!

Very well.

I had some other estimates and they were way below.  They were half of what other people wanted for the doors I wanted.  The owner Greg, I can't think of his last name.  He was punctual.  He came and checked on them when they were doing the work.  He made a couple of adjustments I wanted made with no problem.  They were very professional.  He kept his word.  Everything they said they did.  Their price was charged right.

Not bad, we had some items that needed to be addressed after the work was complete.

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Done Right's name says it all. The work done in my attic is beautiful. Each workmen had his own specialty and the process from beginning to end was seamless. Everything was DONE RIGHT.

The service was great had Arron do the work. He even help me move the bed and put it back I thank you a lot .Work was done in the estimated time and done well. Arron brought all the electrical and bar need to switch the light fixture out for the fan . I am looking forward to calling them back for more of my projects in my new home.

Everything went well. Greg the owner stopped by several times to see his staff work, Rick the supervisor answered my questions and was very friendly. Great team to work with, I will use them again in future projects.

Outstanding work from initial estimate to final walk thru.

I called Done right on Friday 8/26/16 to tell them that i purchased a Pella storm door that need to be installed. The lady at Done right said if you will call back Monday morning I can give you an installation date. I called back on Monday and she said they would work me in some time this week since this was a small job. She called back about noon on Monday and ask if it would be alright if they come over that afternoon. A man come over that afternoon and took the old door off and install a new door.

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Called the first week of November to request estimate. Estimate was in hand by November 10th. I went to the office on November 12th to sign the contract and make initial payment. Once there I saw a huge whiteboard with all the jobs ahead of me. Sandy advised me that it most likely would be December before they would be able to get to my job. Actually seeing all the jobs ahead of me provided two things: (1) it reinforced the rating I saw on Angie's list because surely they would not be busy if their work and reputation was lousy, and (2) allowed me to be more patient in waiting for my job to commence.
The repairman, Warren, called on December 9th to set up an appointment the next day to come out to see what supplies he would actually need to purchase prior to starting the work. He stated his job was to make sure I was happy with his work during the entire process. During the job, he would constantly seek feedback as to how I thought it was looking and if I was "happy". I liked that Warren made use of as much of my good railing that he could possibly use. Many other contractors would have simply purchased new wood which may have run the price of the project higher. He always explained what he was doing and why he was doing it. He also made some suggestions to increased the odds that the railing and posts would last another 30 years. The next day the painter arrived to seal and paint all the front porch railing and posts. He also did an excellent job and sought feedback to ensure I was satisfied with his work. Warren came back the next day to take care of some finishing work and to re-install the gutter downspout.
Bottom line: I was extremely pleased with the work and more importantly the cost. It had taken me several months to fine someone willing to do the work at a price that was acceptable to me. I would definitely call on them again and recommend them as well.

It went very well .. He was a few min early even.. very polite and respectful  and when he was finished he cleaned up the mess and even asked me if i had a vacuum offered to use it to clean up what he could not with his hands! He helped put the sound bar and other electronic devices on the proper shelves as well and helped me hide those unsightly wires and cords.. What a relief to find someone that can do these things as well as the Big things!! I only wish I had not taken my end table back now lol.. I Will be calling Kenny back again you can count on that ..We will be buying a home soon I told him so I will be needing Bid things as well as things like today done!!  Had a nice conversation on and off with him as well as I felt comfortable enough  to continue on about with my to do list as he worked ..He was he less than 2 hours ! That TV entertainment box sat on my floor for over a week I am so happy It looks great just in time for the holiday company ! Thanks again

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.They were on site when I arrived and were finishing up. Details ? See above. They worked efficiently and were done quickly. Yes,I would recommend Done Right.

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There were some issues due to the odd way that this condo is plumbed, but they got that figured out.  Greg was very easy to work with and Devaughn, the supervisor of the job was also easy to work with.  There were a few problems along the way and they responded well and figured everything out.  They failed to purchase a complete batch of tile and I had to get some for them from another store that didn't quite match.  Devaughn blended the tiles nicely.  The grout upstairs seemed too close in color to the tiles themselves, so I requested darker grout for the bigger job.  Unfortunately they did not buy enough of the darker grout, and when they bought more the color was very different.  They got this fixed by using an opaque sealer, but this made a bit of a mess on the tiles themselves.  I was able to steam clean the tiles and it's hard to see the problem now.
Despite the glitches above, the project went well and I am pleased.  It cost more than I anticipated because I want for solid "Cali Bamboo" rather than laminate.  The floor looks great and the condo will be easier to sell in the future because of the upgrades.  In the mean time it is also more modern and more pleasant to live in.  I strongly recommend Done Right Home Repair.  They will work with you and do an honest job for a fair price.

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It didnt take long to get the actual work done. They started one day completed all the siding repairs and came back the next day to paint. In my opinion they completed the work in a timely manner.