Cox Communications

Internet Service

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

Milagros R.
02/2019
2.0
internet service
  + -1 more
I was placed in touch with a CSR who never told me that the router they provided had a rental fee attached to it. Furthermore; they did not stipulate that the router needed to be returned. So I got charged for a rental fee of $8 per month for the duration of over 1 year and then a bill for not returning the router {which my son lost or gave away } during his move to another location. He tried to appeal to a supervisor and the only thing they offered him as a compensation was a $20 credit on his next bill.
Description of Work: Internet Service Hookup

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0

$108

    Contact information

    Yorktown, VA 23693


    Licensing

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    Service Categories

    Internet Service

    FAQ

    Cox Communications is currently rated 2 overall out of 5.
    No, Cox Communications does not offer free project estimates.
    No, Cox Communications does not offer eco-friendly accreditations.
    No, Cox Communications does not offer a senior discount.
    No, Cox Communications does not offer emergency services.
    No, Cox Communications does not offer warranties.

    Contact information

    Yorktown, VA 23693