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Root Electric
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
At Root Electric it is our honor to offer our customers superior service from the first telephone call to the final payment. Root Electric specializes in working directly with homeowners, business owners and facility managers in electrical construction, upgrades and service. All of our electricians are experienced and well-trained employees of root electric. Additionally, we do not sub-contract to any outside workers or companies for electrical work. Root Electric employs a dedicated sales staff to handle customer's telephone calls and to estimate projects. This insures that all telephone calls are returned in a timely manner and that all projects are accurately priced and scheduled. Additional DBA - William J Root Inc, Rootelectric. Award winning. Additional emails - [email protected], [email protected], [email protected]. Additional contact name - William Bill. Additional phones - (703) 618-5390.
Business highlights
39 years of experience
Services we offer
Additional Lighting & Outlets, Additions & New Homes., Attic & Ceiling Fans, Basements Design, Emergency Generator Systems, Fixture Replacement, Hot Tubs, Lighting Layout, Recessed Lighting, Residential & Commercial Electrical Panel Upgrades
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0592 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 592 reviews
Ronald H.
Sep 2020
I had a new electrical line I wanted to run for a display light attached to a grandfather clock in our foyer. I also requested a switch be added to our wall panel by the front door to operate it. The job involved seeking a route for running wire behind the ceiling and drywall from our basement to the first floor of the house. The installation was complicated and obviously required a healthy amount of expertise in all respects. The work was accomplished with a minimal amount of mess (two small holes) and the quad switch panel added by our front door operates flawlessly. During the same visit they also replaced four decorative ceiling light fixtures and repaired a bad electrical outlet to boot. The workers were fast, efficient and friendly (even to my dog). I can't say enough about this company to do this justice. Very satisfied with my decision to give them a call.
Agnes W.
Aug 2020
Perfect. Bill himself e-mailed us to get more information on the job. He suggested we first test all of our GFI outlets to make sure they are not tripped, as a tripped outlet could be the cause of the exterior light fixture not coming on. We checked and advised him that all the outlets were OK. He then advised that he would come out to replace the photocell. He did so and our light is working again! We have used Root Electric a number of times over the years to install ceiling fans and other electrical work at our home and at our rental property. They are outstanding! Reliable, professional, great communication, and a fair price. Thanks!
Response from Root Electric
"Thanks for the review!"
Bob G.
Apr 2020
Good work, but high price. $385 for a light switch !
Response from Root Electric
"Thanks for the review. I am glad to hear that you appreciate the quality of our work. The price was based on the involvement level of the work. Depending on the location of the switch, it can be difficult to pull wires from the fixture to the new switch location. Its similar to when you take your car into the shop, and they have to spend an hour removing other parts just to replace one or two spark plugs. The mechanic's bill seemed high for just a spark plug replacement, but it included removal and reinstallation of other parts so that the replacement could take place. Installing a switch location can be similar in concept."
Rosemary B.
Aug 2019
Very professional from the first contact by Bill Root through the free estimate and completion of the job. They kept the work area (my kitchen) very clean and made very few holes in the ceiling. My workmen included an apprentice. I think it is great that a company is assisting a young person to become a Master Electrician. I highly recommend Root Electric
Response from Root Electric
"Thank you very much for posting a review on Angie's List! We are very happy to hear that you are pleased with the work. Feel free to contact us in the future if you have any questions about the installation!"
James H.
May 2019
Great! Bryan is an amazing electrician & Root is an amazing company to deal with, thanks! They also give a senior citizens % discount, thanks for that too!
Response from Root Electric
"Thank you very much for posting a review on Angie's List! We are very happy to hear that you are pleased with Bryan's service. Feel free to contact us in the future!"
Allen B.
Mar 2019
They did a great. They are very good and professional.
Response from Root Electric
"Thank you for the very brief review!"
Louis P.
Jan 2019
In 2015 I hired this Root Electric to replace my service panel, including a new main ground wire through the house to the outside of the house water main. I discovered after they finished that they had mislabeled the circuits and had left the main service wires exposed and open to the elements, and most importantly, endangering my family. I published a review on Angie's List. I paid Root as part of the job to install a new ground wire. I notice a few days ago in the basement the Root installed ground wire drooping from the wall! Root did not attach the ground wire anywhere! I wonder if they attached it to the main, as they were paid to do! I paid them $3000, and they cheated me. What a group of incompetent, unprofessional clowns!
Response from Root Electric
"Please allow me to set the record straight regarding this installation, as this customer has posted this review on several online review sites, and has renewed the review yearly to keep it in front of any and all prospective customers. As the customer states, the work was completed in 2015. The service upgrade was completed by a licensed Journeyman electrician with about ten years experience, who was employed by Root Electric. About one week after the installation, the work was inspected by Fairfax County and received a "pass" by the inspector. (In other words, the installation performed by Root Electric was found to be safe and code compliant in the eyes of Fairfax County.) Long story short, the customer has made several accusations with regard to the quality of our installation, and has even posted photographs taken after the Fairfax County inspection was completed and passed. I made every conceivable effort to contact this customer to resolve his issue in a reasonable amount of time. I attempted to contact him multiple times by email, phone, and even certified mail in an effort to resolve the complaints that he was bringing forward. In the four years since the installation was completed, I have not received so much as a return email, phone call, letter, or even text. The certified letters were returned to my office unopened. However, he has posted this complaint on every review site available in Northern Virginia without replying to my office so that we could resolve the issue. If the customer will simply call me at 703 909 0856 or email me at [email protected] I will return to the site and repair any and all deficiencies that he has found in the installation at no cost and at a time convenient to him. This offer has stood for over four years. I am beginning to wonder if he really is concerned for his safety or if he just wants his $3000.00 back. Bill Root Master Electrician | Root Electric"
Nicole K.
Sep 2018
The wonderful folks at Root were the only electricians we called (and we called approximately 10) who could help us in a pinch! When everyone (including Root) were booking jobs a week or two out - these guys were the only ones willing to help us anyway. They gave us the best advice they could over the phone, and made a special visit out the very next morning to take a look. They figured out that it was actually a power company issue (we had actually had the power company out in advance of calling, but it turned out they had only remedied part of our issue when they came). We are very grateful to Root for making time for us, and being knowledgable and communicative.
Response from Root Electric
"Thank you very much for the review! We are very happy to hear that you are pleased with the work!"
Hal W.
Aug 2018
He said he has a lot of experience. It took him more than an hour. It looks like in general the timers so far seem to be working. It works good enough. It was not very expensive but it was not cheap either. The timers seem to be coming on coming and off when they're supposed to. It took him several days for him to come out. He would be on my short list of electricians that I will consider using again, depending upon what circumstances and the capabilities of the electricians.
Response from Root Electric
"Thank you for the high marks and general review!"
Ina S.
Jul 2018
Response to my initial inquiry was very quick. Mr. Root emailed back very quickly throughout the whole process from setting up the appoinment for the electrician to come out until completion of the job. It was a very painless process and we will definitely use Root Electric again.
Response from Root Electric
"Thank you for the quick review!"
Elaine E.
Apr 2018
Excellent job. The tech was very efficient. He brought a drop cloth to cover the area under the fan so everything was very clean when he finished.
Response from Root Electric
"Thank you for the quick review!"
Merrill R.
Jan 2018
Excellent service. Excellent quality of work. Friendly staff. Would hire again.
William K.
Oct 2017
Very good job.
Response from Root Electric
"We love "short but sweet" reviews!"
Matt E.
Oct 2017
The entire process was so easy, they were on time and so patient with me and my questions. Explained everything and didn't make me feel dumb, which was greatly appreciated. If you need electric work done.... go with Root, you will not be disappointed.
Response from Root Electric
"We aim to please! Thank you for the review."
Allen B.
Sep 2017
It went very well. I couldn't have asked for better.
Response from Root Electric
"We like it when things go well. Thanks for the review!"
Reba P.
Sep 2017
A couple of years after that i was doing some landscaping and there were not any outside plugs. The landscaper said "Didn't you tell me you just bought this house a few years ago and had it completely rewired?" I said "Yes". He said "Then they did not follow the code because about 10 years ago there was a code made that any house that was being rewired or being built had to have outside plugs. There had to be 2, one in front and one in back." When I called about it they were really busy and couldn't get anybody out there so I ended up calling another electrical company to put those outlets in. That was almost $600. I really felt that I should not have had to pay at all because they should know the code. I didn't.
Response from Root Electric
"Thanks for the review. While being second guessed by a landscaper is a rarity in this field, he makes a good point. If a house is completely gutted and remodeled, the spacing and location of outlets should be brought up to code. This project included installing new circuits for appliances and bathrooms plus replacing existing outlets and switches with new ALR (aluminum rated) outlets. The existing wiring for most of the living space was left in place. Additionally, the electrical panel was replaced. The goal of this project was to increase the safety and utility of the existing electrical system without being a complete rewire. As such, additional exterior outlets were not included in the original specs, nor were they required for the scope of work specified."
Cynthia M.
Aug 2017
Root Electric is knowledgeable, resposive, professional and great to work with.
Response from Root Electric
"Thank you for the review! You made it easy on us!"
Michael M.
Aug 2017
Very well and efficient
Response from Root Electric
"Efficient isn't a compliment that we get often, but we appreciate it! (Not that our electricians are not efficient, but it is rarely a trait noted by our customers!)"
Daniel R.
Aug 2017
Having never gotten bids for this kind of work, we had tons of questions, but they were all answered quickly and respectfully. Bill came to our house, made recommendations about the best way to go (i.e., which lights to install, how many, and what configuration they should be in) and sent us back a detailed estimate within a couple of days. The price was great – at least $500 cheaper than another estimate we received from a different electrician. On-site, Bryan was extremely professional, cleaned everything up, and tested everything to make sure it all worked before he left. I highly recommend Root for any electrical needs you might have.
Response from Root Electric
"We really appreciate the review. We are very happy to hear that you are satisfied with the work!"
Nahome M.
Jul 2017
Root electric came to my home and performed the work like it is supposed to be. Big shout out to Bryan and his helper (sorry forgot his name) who worked on this task. Bryan took time to make sure the work was done to my satisfaction and answered all my questions. This left me with a comfortable feeling that the work was done right. After the work was done the clean up was amazing and there were no mess left in the house. The Root team is going to be my go to for any electrical work to be done on my home. Again Thank you guys!!!
Response from Root Electric
"We certainly appreciate the detailed review!"
Kathleen S.
Jun 2017
All went well. Came up with a different arrangement of recessed lights when it was found that pipes were in the way of the original plan. Workers were great--very nice and professional.
Response from Root Electric
"Thanks for the review! We greatly appreciate your flexibility!"
Sally T.
May 2017
Excellent professional service.
Response from Root Electric
"Thanks for the quick review!"
FRITZ L.
May 2017
I waited two years to review. Root electric has been extremely professional, and fairly priced each time we've used them. (We have also had them back to install light fixtures, and additional exterior outlets since the first time they provided services). Their workmanship is first rate, and problem resolution is stress free. We will continue to use them in the future.
Response from Root Electric
"We greatly appreciate the very kind review. We are also flattered that you have used us several times! Thank you!!"
Catherine H.
May 2017
I am very happy with the project completed by Root Electric. When I first consulted Root I knew I needed to modernize and redisign the lighting throughout my home but other than knowing I wanted recessed lights I lacked vision for how to position them. Bill Root did a walk through and was able to make suggestions that ultimately gave the home a very modern and well-lit feel. I was impressed by the lighting design/layout that Root suggested and they were able to do all the work in one day. There was very little damage to the ceilings despite the extensive work that was required, and I have am very happy with the end result. I thought they were reasonably priced for the amount of work required. Bottom line: the work was scheduled quickly, the workmanship was excellent and I would highly recommend Root to address electrical needs.
Response from Root Electric
"Thank you very much for the very detailed review. We are pleased to hear that you are satisfied with our installation. Please let us know if you have any questions in the future."
Althea S.
May 2017
The electrician was punctual, polite and professional. He did an a great job and the price was half of a previous quote I had received for the same job by another contractor! I would definitely call on them again and recommend them without hesitation!
Response from Root Electric
"Thank you very much for the quick review. We are very happy to hear that we provide a good product at a reasonable price."
Licensing
State Contractor License Requirements
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FAQ
Root Electric is currently rated 5.0 overall out of 5.
Root Electric accepts the following forms of payment: CreditCard
Yes, Root Electric offers free project estimates.
No, Root Electric does not offer eco-friendly accreditations.
No, Root Electric does not offer a senior discount.
No, Root Electric does not offer emergency services.
No, Root Electric does not offer warranties.