Mr. Rooter Plumbing of Virginia Beach

Pretty reasonable and was able come out that dat

They were very professional and worked on time.

Professionalism at its best.

Professional and courteous.

N/A

I was told I needed a toilet flange replaced. They said they would need to cut into the ceiling below, cut the waste pipe and fit a new pvc pipe and flange. Quoted me roughly $1600 on the high end, $1071 on the low end for the "temporary fix of just replacing the flange. I did not hire them. Another licensed plumber who had actual experience with replacing flanges on iron pipe just completed the job, with warranty, for $389.

They were prompt , polite and courteous and tidy.

Briant was so friendly he help me through whole process definitely I will refer him to other people Thanks

While I found the work, respect and professionalism very good I thought the price was a little steep.

They were on time and did everything rrquired in a professional manner

Very professional caring and knowledgeable.

I am a 61 year Old Disabled Vet who had a sink drain problem. I had tried to unclog the drain myself. I had removed the P Trap and had access to the pipe in the wall directly. After trying to snake the pipe and getting nowhere I reached out for help. When the plumber came I had explained to him what I had done and had the access to the wall pipe open. I left him go to work to see if he could get my drain unclogged. After hearing him on his phone and about a 90 minute time span my problem was not fixed and my sink basin was scuffed or scratched. The plumber then informed me they would have to go up on my roof and snake down my vent pipe tp clear the clog. At this time I had asked him to give me an estimate for the job. To my surprise it was $825 to do the job. Living on disability and a fixed income this i something I could no afford. After paying $199 for nothing since my problem was not resolved. Also my basin was scratched or scuffed from the plumber trying to run a snake through it after there was no reason to. After making the payment of $199 and the plumber leaving I was fortunate to have a neighbor who went up on my roof and use a drain snake through the vent pipe and had my clog open in like 10 minutes. I just wonder what happen to the real working class people from the world I grew up in? I praise my neighbor for saving me an $825 mistake and hope others will no fall for or be victim to companies such as this. Now off the see what a Basin repair or replace will cost me.

The water heater workmanship was just fine. The minus comes from their determination to have the demolition company out to demo and replace the wall. That company wanted to cause an extra cost by removing the one time use exhaust to the water heater and having Mr. Rooter come back to replace it again at cost. This part was completed by another company without affecting the exhaust at all and saving me about $1k.

They fixed the leak! Thank you!

Did a great job put in two toilet and a sink within a few hours. Answered any questions we had.

Job was scheduled on the same day. Technician was personable, knowledgeable and professional. Would highly recommend this company to family and friends.

Fast, friendly and professional. Would hire again!

Very professional and everything was completed in less than 24; hours after making the call.

Honest, quick response.

They responded quickly showed up when they said they would and finished a big job quickly. When there was a problem they fixed it quickly

Kept me well informed and did a fantastic job, wish I had found them first.

Joseph was professional, friendly, and quickly fixed my faucet problem.

Great job

Great company

Highly recommend!