llugo llc

Washer/dryer install, our highest priority, was completed with no complaints. We were disappointed that after meeting us to go over the work we need, including a roof replacement llugo llc promised estimates, but later decided that they were too busy to do the work suggesting a 4 month delay. I had to follow up to find this out. We wish we were told that during llugo llc visit so we could have looked elsewhere. Anybody that is that busy should have told us on the spot. My follow up with llugo llc was made after another roofing company knocked on our door wanting to do the work. The roofing company was doing the roof for our neighbors. Ratings are based on our disappointment.

Luis and his entire team were a pleasure to work with from start to finish on our bathroom remodel. The communication throughout the entire project was so refreshing compared to other companies we have worked with -- I had daily updates and Luis took the time, and had the patience, to thoroughly explain anything I did not quite understand. From the first day I talked about the project, they were straightforward and professional. The remodel had a tight timeline and Luis was able to provided the most detailed estimate I had received (Long story, but I had over 10 estimates on this project) and schedule his team to start two days later to make sure the deadline was met. Initially we hired them to do a bathroom remodel but, after a flooding situation occurred before the project even started, I was able to see that they were willing and able to help with so much more -- even coming to my house on the weekend to help provide dehumidifiers and advice. Although their estimate for retiling the bathroom and foyer was more expensive than competitor quotes, LLugo's tile guy was worth the extra cost. He provided his professional opinion on things I didn't even consider, was meticulous, and worked long hours to make sure deadlines were met. Every person Luis hires is not only friendly, but a professional in their specific trade so you won't see anyone stepping in to do anything they are not qualified to work on. We have been looking for almost two years for a company we can work with long term. We are very happy with our bathroom remodel and will definitely be calling Llugo for the future projects we have planned.

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