Environment Control LLC

Dannie is the perfect professional! Quick service, excellent communication, honest, work area neat and tidy. Comes to work, does not goof around. Gives information of what went wrong and what needs to be done. Gives all options.

Very late on a Saturday night my AC stopped working. After looking on Angie's List for an HVAC company that would provide emergency service or at least come out on a Sunday, I found Environment Control LLC. I talked to Donny just before quitting time and explained the details of the failure. It was hot and very humid and it would have been a miserable night, but Donny was sympathetic to the situation and came out immediately. He very quickly diagnosed the problem and changed the defective part and had the AC running in no time. In past experiences with weekend and/or evening failures I did not expect to find someone who would come out immediately, as late as it was on a Saturday; nor did I expect to be greeted with such helpfulness and a good attitude. Donny did not take advantage of the emergency nature of the situation to overcharge. He was knowledgeable, professional and helpful. I definitely will continue using his services and recommend him highly.

They were on time. Did a great job. We had other work going on in the house and when they unexpectantly turned off the water, he worked with the situtation and still got everything we needed done.

I called Environment Control on a Sat at 3:00 pm, trying to find someone to come out and fix my A/C unit. To my surprise Donny said Yes, he could stop by on his way to another stop, he arrived around 5:15pm. He first monitored the outside unit, put his gauges on, etc...then came inside to look at the inside. He said the coils were very badly in need of cleaning and he had already used his vacuum cleaner to clean what he could without removing the coils from the unit. The coils were so dirty and said he would have to come back the following day to take the coils out and clean them with an acid they use and it was a 2+hour job and it was already pushing 6:30 on Sat. He said he would be back between 12 and 1 the next day, and he was. He took the coils out and spent 2+ hours cleaning them, cleaned the outdoor coils and unfortunately the unit was still not working. Donny said we would need to get a new A/C unit. From the amount of filth on the coils and I don't think they've ever been cleaning by another company, it was too much wear on the unit. He also came back out on Monday evening to check on the unit, and nothing had changed, a new unit is needed and quoted me a price for a new company. However, Donny did not charge me for all the work/labor he did to get to that diagnoses. I also might add, our A/C unit is as old as our house, which is 12-15 years, so it wasn't a new unit. Donny did all he could and we just need a new one. I would not hesitate to recommend Environment Control to anyone in need of Heating/AC or duct work. Donny was very professional, returned my call(s) when he said he would, returned to our house when promised. I'm in love with this guy, he's great and I'm already planning on calling his company back for duct work that I've been having some issues with, with no hesitation I will call him to return for another job.

Donny was professional and courteous. He explained everything before any repairs were started and gave me an estimated cost. Once I authorized the repairs he was quick to complete the task. He also rechecked the AC. To make sure it was in proper working order. I was interested in an estimate to replace my current system and asked for an estimate. Donny was on a tight schedule but took some notes and later sent me an estimate via email. I wouldn't hesitate to use this company again.