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Certified Chimney & Masonry Services Inc

About us

Certified Chimney & Masonry Services, Inc. was established in 2012. However, we are not new to the industry. For the last two years, we have worked for Mitchel's Chimney & Masonry Specialists, Inc. before deciding to open up our own service company. Te'on Dixon our lead technician, is also one of the owners of Certified Chimney. & Masonry Services, Inc. and prides himself on giving professional and excellent customer service, along with valuable information regarding the services he is providing.

Business highlights

13 years of experience

Services we offer

Woodburning/Gas Fireplace Cleanings and Inspections Furnace Cleanings & Inspections Estimate for Masonry Repair Work Chimney Caps & Chimney Crowns Fireplace & Furnace Relines Pressure Washing & Water Repellant Gutter Cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
38%
3
0%
2
0%
1
0%
Showing 1-8 of 8 reviews
Susan P.
Jan 2014
4.0
They guys that showed up to do the work were awesome however, scheduling was a real pain. Every time we had to re-schedule we had to wait an additional 3 to 6 weeks so it took a long for them to come out to do the work. They were very punctual on letting me know. They told me I needed to have an additional $950 worth work done to fix my chimney but they provided no pictures and just sent me the quote in an email. I thought that was odd.
Response from Certified Chimney & Masonry Services Inc
"Thank you for your feedback. If you received an estimate, there should have been pictures taken and attached to your estimate which is sent via email. If you would like for us to come back to your home and do so, please contact the office to make an appointment. I would be more than happy to schedule a technician to come by your home."

Christine B.
Dec 2013
4.0
Yes, I recommend this pro
$178
They didn't show when expected and didn't return calls that day, but apparently there had been an emergency with the technician and the backup was on leave.  The following day, they called, were very apologetic and more than made up for it the very next day!  Would definitely use them again.
Response from Certified Chimney & Masonry Services Inc
"Thank you for your feedback. Thank you again for being so understanding."

Carol D.
Aug 2013
5.0
Yes, I recommend this pro
$89
Heather gave me a time period in which they would arrive, which they did, and although it was raining, still cleaned both the fireplace chimney and dryer vent without a complaint, although they were soaked by the time they were through.  The dryer vent had never been cleaned before to my knowledge and had a lot of stuff in there, but they cleaned all the lint up afterwards.  Would recommend to anyone looking for professional services at a good price!
Response from Certified Chimney & Masonry Services Inc
"Thank you for your review and your referral. We look forward to working with you in the future."

NANCY C.
Aug 2013
5.0
Yes, I recommend this pro
$149
I have used Mitchel's Chimney & Masonry Specialists, Inc. for many years.  Mitchel's had excellent service and technicians who  knew what they were doing.  Since the company was bought a year ago, I was very pleased to learn that Heather Davis is still the office manager and Te'on Dixon is not only the lead technician but also a partner in the new company.  They do a great job in telling you what they plan to look at in your chimney inside and on your roof.  They are very professional and do an excellent job.  I would highly recommend this company and I will continue to use their good services.
Response from Certified Chimney & Masonry Services Inc
"[member name removed], It was a pleasure meeting you. Thank you for your review and positive feedback. Your suggestions will greatly improve our customer service."

Elizabeth Z.
Jan 2013
5.0
Yes, I recommend this pro
$3,000
They did the work and provided the line. We are very happy with their service.
Response from Certified Chimney & Masonry Services Inc
"Customer, Thank you very much regarding your positive feedback. It was a pleasure working with your family and hope you continue to use our company for your fireplace needs."

Jeffrey G.
Jan 2013
4.0
Yes, I recommend this pro
The service was fine. They did take a while to get it scheduled and it was a little confusing as during this time they switched company names. The actual service did turn out well. They did not call to notify that the original company had been dissolved.
Response from Certified Chimney & Masonry Services Inc
"Customer, Thank you for your feedback. I do apologize that you were not informed of the change. We strive to inform our customers of any changes that occur. I will speak with the office regarding this feedback. We appreciate your business and hope that you use Certified Chimney & Masonry Services, Inc. in the future."

Tracy S.
Dec 2012
5.0
Yes, I recommend this pro
$179
Went very well
Response from Certified Chimney & Masonry Services Inc
"Thank you very much for your feedback,"

Mary C.
Dec 2012
5.0
Yes, I recommend this pro
$179
The techinican arrived at my home and introduced himself, and explained what he was going to be doing. He went back to the van to get the equipment and started the chimney sweep. The service took about 1 hour to complete and he aslo did a full inspection of the chimney. He was very tidy while he worked. After he was done he cleaned up and left. I will continue to use them as my service company.
Response from Certified Chimney & Masonry Services Inc
"Customer, Thank you for your positive feedback. We appreciate your business."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Certified Chimney & Masonry Services Inc is currently rated 4.6 overall out of 5.

Certified Chimney & Masonry Services Inc accepts the following forms of payment: CreditCard

No, Certified Chimney & Masonry Services Inc does not offer free project estimates.

No, Certified Chimney & Masonry Services Inc does not offer eco-friendly accreditations.

No, Certified Chimney & Masonry Services Inc does not offer a senior discount.

No, Certified Chimney & Masonry Services Inc does not offer emergency services.

No, Certified Chimney & Masonry Services Inc does not offer warranties.