Blue Touch Pressure Washing

We hired Blue Touch Wash on 7/23/25 to power wash our home. Before the job, we made it clear our vegetable garden and koi pond needed to be protected from chemical contamination. They assured us in writing these areas would be covered. On the day of service, we pointed the pond out again and were told to go inside while they worked. When the crew left, every Japanese koi in our pond was dead within the hour. The entire yard smelled like a swimming pool. Security footage confirmed they never covered the pond at all. Their negligence destroyed a mature pond ecosystem that took years to establish and left our children devastated. When we complained, they first denied using chemicals, then offered a $150 refund on a $525 job. After we provided professional estimates of $839 to decontaminate the pond and replace the fish, they dismissed the damage as our ?dirty pond? and claimed their final $550 offer was ?more than generous.? They also tried to pressure us into staying silent by demanding

Blue Touch did an amazing job cleaning my house facia and side walks. 2 of my neighbors were impressed and hired them to do the same work. I strongly recommend them and would definitely work with them again!

I called and they were quick to respond and came out the next day. They did a fantastic job and they were on time and budget. Great customer service and I will be using them again. I highly recommend them.