Lasting Impressions Quality Concrete L.L.C
About us
Lasting Impressions Quality Concrete is a family-owned and operated business committed to 100 percent customer satisfaction and quality work. Lasting Impressions is licensed in both VA and WV. Our company is founded on honest work ethics and good old fashioned morals. Wether you have a project large or small, with our knowledge of the trade and our dedicated team, we are sure to create a "lasting impression" for you for years to come.
Business highlights
Services we offer
*Stamped & Decorative Concrete, Exposed Aggregate, Footers, Garages & Basements, Interior & Exterior Projects. Call Lasting Impressions Quality Concrete Today For Your Free Estimate & Design Consultation!, Patios, Resurfacing Existing Floors, Sidewalks, Staining, Turndown Slabs/Footers
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 33% | ||
| 0% | ||
| 17% | ||
| 0% |
"Hello [Member Name Removed]. Thank you for taking the time to review our company. We had been out of the country on our vacation and are a family owned and operated business. Although we planned to have cell service to communicate with all our customers on our trip, we did not. We realize we missed out on some calls but it was not intentional. If you would like an estimate, we would be happy to provide you with one. If you've already had work done, we certainly apologize for missing you. Thanks again."
The complete job went great , from the initial contact, to digging out the area, installed forms-gravel-rebarb- then made suthre the layout was acceptable with the wife & myself ! The next day the concrete
was poured, stamped and looked great. The next visit they applied several coats of sealer & tinted the border. They followed up the following Monday to do a final walk-thru of the project to be sure we were pleased & happy with their work & performance We certainly are..To be fair, I was contacted by the owner of this company. He apologized profusely for not getting back to me and without going into much detail had a very reasonable excuse. My honest opinion, the owner was sincere in his apology. I always like to support small businesses and would hate to think that someone would be dissuaded from giving this company a chance because of my isolated experience. It was what it was and I'll chalk it up to bad timing.
This company did come highly recommended by several of my neighbors so if you are on the fence about calling, please give them a chance. I have an idea your experience will be much better than my initial experience. Had I not already had the work done, I would have been willing to give Lasting Impressions the opportunity to give me a quote for my project.
PREVIOUS REVIEW -
I've been trying to find a contractor to come out to give me an estimate for a stamped concrete patio. It's a project that's been on my mind for quite some time so I was excited to begin contacting companies for estimates. This company came highly recommended by others who live in my neighborhood not only for price, but also for quality. I checked out their website and was impressed with their picture gallery of past projects.
So why the negative rating? I contacted this company by phone over one week ago and left a voice mail asking them to contact me about an estimate for a stamped concrete patio. I didn't hear back after a couple of days so giving them the benefit of the doubt, I filled out the contact us form on their website. Now one week later again and still nothing.
My thought, if a company can't be bothered to at least respond to a potential customer, what will their customer service be like after I put down a deposit for the work. Sorry, but I will be looking elsewhere. Very disappointing!
rounded steps and they worked with us and did a nice job. I am very
happy with the look of our new patio.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
1664 Green Spring Rd, Winchester, VA 22603
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