Do NOT waste your time and money with this company. All four of the projects I hired Handyman Connection of Winchester to complete for me resulted in no-shows or having to re-schedule at the last minute, which resulted in me losing days and pay from my job. The straw that broke the camel back concerns two projects - deck stripping/refinishing, and replacing pressure-treated handrails and pickets. The deck stripping/refinishing had to be postponed until spring - at me on the decision - because the guy got sick at the last minute the previous fall and Handyman Connection had no one else to complete this job. When the finally commenced the following spring, the guy arrived with a burned-out pressure washer. He asked to use mine, to which I agreed, and just as he was finishing up stripping the deck he also burned out MY pressure washer. Do you think he said anything to me? No! I found this out later that same year when I attempted to use it to pressure wash my sidewalk ... it was completely dead. When the guy came back a few weeks after the deck had a chance to dry out, he applied two EXTREMELY HEAVY coats of deck paint over a two day period. The result ... by late winter/early spring, the paint was chipping, bubbling up and peeling off in long strips. Just prior to the deck being painted, and the second project I referred to above, an installer came out to my house to install Trex top-of-the-line railing and pickets, which I had already bought. He was to also build a gate leading from the deck down to the yard, for which I also purchased the materials. Well, according to the owner of this company, Bryan, the installer messed up the gate and Bryan indicated I would have to have another estimate drawn up exclusively for the gate. The gate was part of the initial estimate, but to date, I did not agree to another estimate and therefore, I never did get the gate - which was one of the main reasons I wanted new railing and pickets, so I could contain my pets to the deck during pleasant weather. And with regards to the rails, within six months each section of the Trex railing began to swag down in the centers. Over the next TWO years, I kept reporting this (as well as the shoddy deck paint job) to Handyman Connection via e-mails, phone calls AND also paying personal visits to the company. I was assured by Tiffany, the owner wife, that Bryan would most definitely come out to my house, survey the problems and fix them to my satisfaction. To this day, I have not been contacted by Bryan or Tiffany in an attempt to address these issues. I had a relationship with Handyman Connection for over three years - despite the no-shows and last-minute cancellations by Handyman Connection (there is a horror story for each of the four projects). I trusted this company, gave them repeated business, and referred them to many people. I make it a point to mention to anyone looking for a contractor for projects around their homes to NOT contact Handyman Connection. I have