Weather Crafters Ltd
About us
Providing heating and cooling installation, repair, and service to the Williamsburg/James City county are for over 40 years. We service all major brands of HVAC equipment. Our experienced, factory trained staff will provide prompt, professional service at a reasonable cost. We also offer preventative maintenance contracts to keep your system running at peak efficiency. Our over 40 years experience includes duct systems for new construction as well as home renovation. Additional fax - (757) 229-9349.
Business highlights
Services we offer
Installation and repair of heating and cooling equipment, duct work & gas line.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
0% | ||
0% | ||
18% | ||
0% |
"Thanks Mr. [Member Name Removed], It has been a pleasure working with you over these several years."
"Thank You for the kind words. We will strive to keep you as a satisfied customer for many years."
He then tracked dirt throughout the house telling me he did not want to get his socks dirty. I called to complain and the owner noted I had complained before,;offered to refund unused portion of annual fee; and invited me to find another supplier.
Given his attitude and that of the technician, I have done just that. Will never use this company again.
"I am sorry that you had a bad experience with our company. Since your experience we have retrained or service staff in hopes that there would not be a repeat of this. I do remember our conversation and I offered options to help redeem our failures and you agreed to just cut ties. I wish you luck in the future."
"I am sorry that you had a bad experience with us. After reviewing the call with our service manager, your system was totally out of refrigerant. The high cost is due to the cost of the refrigerant. Our technician was asked to "pump up the system and see what does". We added leak detection dye and desired to return to find the leak in the system. The $83 part that another company installed may or may not have fixed the leak in the system. I hope for your sake that it did. I tell all of my customers that if they feel that they were improperly charged to call me directly and we can discuss the bill or future work needed. Jim Smith Jr. - Vice President"
I would hire this provider again in a heartbeat.
"Thank You, Mr. [member name removed]. You are a valued customer of Weather Crafters. We truly enjoy working with you."
Licensing
State Contractor License Requirements
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