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Weather Crafters Ltd

4.5(
11
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Providing heating and cooling installation, repair, and service to the Williamsburg/James City county are for over 40 years. We service all major brands of HVAC equipment. Our experienced, factory trained staff will provide prompt, professional service at a reasonable cost. We also offer preventative maintenance contracts to keep your system running at peak efficiency. Our over 40 years experience includes duct systems for new construction as well as home renovation. Additional fax - (757) 229-9349.

Business highlights

Emergency services offered
54 years of experience

Services we offer

Installation and repair of heating and cooling equipment, duct work & gas line.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.511 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
18%
1
0%
Write a review
Showing 1-11 of 11 reviews
Samuel T.
Sep 2017
5.0
Yes, I recommend this pro
$75
We have 2 units that are still under warranty. We have been using those guys for 20 years. We know them and they have done good work for us. There is no problem. The pricing is high, but all those guys are high. They are high quality.
Response from Weather Crafters Ltd

"Thanks Mr. [Member Name Removed], It has been a pleasure working with you over these several years."

Janice I.
Sep 2017
5.0
Yes, I recommend this pro
$169
My friend called several places and Weathercrafters was the only business that would come out the same day. She told me that the technician was highly professional and courteous and not only were the charges not high ( at least not compared to the area I had recently moved from in Northern Virginia), but they also said they would bill me rather than have my friend pay upfront. I was quite impressed with the overall service and have read all the reviews on Angie's List. Their overall score was a "C" but I know how one or two people with a bad experience – – or at least a perceived bad experience – – can bring down a good rating, and I believe that is the case here. Out of the 12 reviews nine were an "A" and the others a "D". Reading into the text of each review I realize this is company is probably pretty good. I have now contracted with them for a one year's service contract. I will review them at the end of the year. I look forward to it being successful.
Response from Weather Crafters Ltd

"Thank You for the kind words. We will strive to keep you as a satisfied customer for many years."

Chuck I.
Jul 2015
5.0
Yes, I recommend this pro
A gentleman arrived promptly and gave informative presentation on heat pumps.  He then submitted 4 units for me to choose from.  I chose another company, but I was impressed with all the information he provided.
Bill H.
Nov 2014
2.0
$288
Service technician complained about having to service attic unit and wanted to refuse to change air filters in the ceiling.
He then tracked dirt throughout the house telling me he did not want to get his socks dirty.  I called to complain and the owner noted I had complained before,;offered to refund unused portion of annual fee; and invited me to find another supplier.
Given his attitude and that of the technician, I have done just that.  Will never use this company again.
Response from Weather Crafters Ltd

"I am sorry that you had a bad experience with our company. Since your experience we have retrained or service staff in hopes that there would not be a repeat of this. I do remember our conversation and I offered options to help redeem our failures and you agreed to just cut ties. I wish you luck in the future."

John D.
Jun 2014
5.0
Yes, I recommend this pro
$7,950
unknown
Jackson S.
Jun 2014
5.0
Yes, I recommend this pro
$100
unknown
Patty O.
Jun 2014
2.0
$800
Thier repair lasted about a month and the unit wasn't blowing cold air again.  We called in another company to get a second opinon and they replace on part at the cost of $83 and the system is running just fine.
Response from Weather Crafters Ltd

"I am sorry that you had a bad experience with us. After reviewing the call with our service manager, your system was totally out of refrigerant. The high cost is due to the cost of the refrigerant. Our technician was asked to "pump up the system and see what does". We added leak detection dye and desired to return to find the leak in the system. The $83 part that another company installed may or may not have fixed the leak in the system. I hope for your sake that it did. I tell all of my customers that if they feel that they were improperly charged to call me directly and we can discuss the bill or future work needed. Jim Smith Jr. - Vice President"

Kimberly G.
Apr 2014
2.0
$259

Don't use this company. Just because they are large doesn't mean they can treat people this way. I do not recommend them at all. I called the office back (nice people there!) and let them know that I would NOT be having the work done by their company, but by someone else entirely, and I told them specifically why their tech had cost them this account.

Response from Weather Crafters Ltd

"I am very sorry that you had a bad experience with us. Our Technician found a bad compressor in your outdoor unit and suggested to your tenant that you may want to consider a replacement system because your existing system uses the outdated R-22 refrigerant and that a replacement compressor would have a short warranty. We never consider a system to be "Trash". Our desire is to find a solution to problems that we find that are reasonable to you and your situation. I just wish that we would have had a chance to talk before you decided to go elsewhere. I have discussed your situation with our service manager and service staff in order to prevent a misunderstanding in the future. I wish that as the Vice-President of the company, you would have asked to speak to me personally. We could have discussed your situation and hopefully found a solution. We may be larger than some companies but I personally oversee any issues that may be troublesome to our customers. I understand that you have found another company that you are satisfied with and are using them. I sincerely wish you luck with them in the future. Jim Smith Jr.-Vice President (GM) Weather Crafters Ltd."

Tom Q.
Apr 2014
5.0
Yes, I recommend this pro
$4,800
I was away at work while my wife was home. All crew members worked professionally and quickly. All the replaced equipment was taken away and the entire area's were left without damage, all leftover materials were taken away. Everything was left in excellent condition. This provider did exactly everything they said they would do. I reviewed the installation on my arrival and found everything was done to my complete satisfaction, and very professionally done as well. All wire routing and tubing routing all done in a professional manner. Everything was quoted and all costs were within the quotes. All communications were complete and quick.

 I would hire this provider again in a heartbeat. 
Kaye V.
Mar 2014
5.0
Yes, I recommend this pro
$150
They are awesome. I've been using them for years. They installed the equipment here. I had a home owner policy and when I had some trouble, I had to go to somebody else who screwed it up and Weather Crafters was able to just forgive me to going to somebody else. They are great. I get priority service.
Richard L.
Jan 2014
5.0
Yes, I recommend this pro
$170
Weathercrafters installed my hvac systems when we built the house over 30 yrs. ago.  I have used them to do all my repair service since then.    This time when the heat went out, I called and had to wait 1 day before they could get to me.  Fortunately it wasn't too cold and we had the upstairs unit working.   This is not the only time they repaired wires in the same area of the unit.  This time they replaced it with a heavier duty wire.  I wish they could have checked to see if more wires needed replacing when they were here on a previous visit.  Overall,  I have been very satisfied and will continue to use them in the future.
David H.
Dec 2013
5.0
Yes, I recommend this pro
$4,400
Put in new heat pump
Chuck I.
Oct 2013
5.0
Yes, I recommend this pro
$600
Technician arrived on time, explained what he was doing and what the results meant.  Most of the cost was for the discontinued R-22 refrigerant, which was very expensive and very low.  I doubt that any had been added in the 14-year life of the unit.
Joan W.
Apr 2013
5.0
Yes, I recommend this pro
They always do quality work, and I would give them the highest recommedations!
Response from Weather Crafters Ltd

"Thank You, Mr. [member name removed]. You are a valued customer of Weather Crafters. We truly enjoy working with you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Weather Crafters Ltd is currently rated 4.5 overall out of 5.
Weather Crafters Ltd accepts the following forms of payment: CreditCard
Yes, Weather Crafters Ltd offers free project estimates.
No, Weather Crafters Ltd does not offer eco-friendly accreditations.
No, Weather Crafters Ltd does not offer a senior discount.
Yes, Weather Crafters Ltd offers emergency services.
No, Weather Crafters Ltd does not offer warranties.

Contact Information

128 Tewning Rd, Williamsburg, VA 23188

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