Virginia Security Concepts, LLC

Very easy to work with!

Lee from VSC was quick to respond and very helpful. Couldnâ t be more content with my services.

/A

none

Lee. the owner, is very dependable and experienced.

Lee was able to schedule our job very quickly. Once here, it didn't take him long to install 4 door locks with dead bolts. Job well done. We will definitely use Locks101 if we have future needs.

I told Mr..lee exactly what I needed and I even sent pictures via text. I told him after he fixed my lock that I also wanted a chain lock on my front door. I told him that approximately 5 days before he came to my house Yes, he knew and understood what I wanted. When he got to my house he said he did not have any chain locks on his truck even though he knew I had requested that days before he even arrived! Then he said if he was ever in the area again that he would call me and let me know but I got the feeling absolutely that would not happen! I had also taken a picture of the back door that I wanted a lock on so he knew what it looked like and yet when he came he said that it really would not make a difference if he put another lock on it that was not worth it. I really get the impression that he did not want to do any additional work for me and I felt let down that he could not put on the slide lock he promised. Really he did not have a slide chain lock with him and he knew before he came over that I wanted to pay extra to get all the work done? Actually, he could not or would not address my back door lock. It just made me wonder why he did not want to do the work for me.

On time and is to communicate with.

Lee responded by phone immediately upon my request for service. I mean IMMEDIATELY. He repaired the Baldwin lock spindle and emergency-exit buttons on my front door quickly and efficiently. The experience was pleasant and professional. All around, I couldn't imagine anyone doing a better job.

.

Very professional and on time. Gave excellent customer service and knowledgeable advice

Very professional and cleaned up when the completed.

Lee was very responsive and professional. Highly recommend for you locksmith needs

Lee was extremely responsive to my needs. He took care of my issues and kept in close contact. I would recommend him to anyone who needs help from a locksmith

Professional, convenient, quick. Ideal experience.

It was a pleasant experience

Lee was absolutely fantastic. First rate customer service and extremely knowledgeable. I will definitely use this company again should the need arise. I will also recommend it to others!

Reliable and cost efficient

Lee did an excellent job for us. He was prompt, courteous, polite and knowledgeable. He fixed our lock on our building very quickly and it works like a charm now. I would highly recommend Lee and Locks101 to anyone, for private or commercial work. Linda M.

Have already recommended Locks 101 to others.

He was so nice.

kept in touch (needed to get the part so rescheduled to come back), cleaned up, personable and no extra fee for using a credit card

Very prompt and polite. Great job

Excellent

was very conscientious of my belongings, attention to detail was impeccable and friendly/customer service oriented, He helped me out with a project that I was doing and had the tool in his truck that I needed to finish the job. he was very efficient. all services performed on site. I would definitely recommend him for your future jobs.