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QUALITY IMPROVEMENT

Windows, General Remodeling

Reviews

4.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.7
responsiveness
4.3
punctuality
3.5
Showing 1-2 of 2 reviews

Charles Y.
10/2011
2.0
remodeling
  + -1 more
After having horrible luck with finding a general contractor to handle a drywall/paint and exterior storm repair job. I finally decided to put the word out to friends to find a referral, Quality Improvements was recommended by an acquaintance. Our initial appointment on a Wednesday was a no show, received a phone message/apology on Friday. I called that afternoon, leaving a message asking for another appointment. Didn't received a call until the following Monday, rescheduled and was given a 10-12 appointment on Wednesday, which was kept when the representative showed up at 12:05. Estimate given on the spot (average price), seemed professional, easy demeanor. I asked for an emailed written estimate which was received within 2 business days. I contacted the following day (Friday) by phone and left a message stating that we would like to move forward. No reply. The following Monday wrote an email stating the same and no reply. Left another voicemail 5 or 6 days later and still no reply. Sadly we'll be searching for yet another contractor. Hopeful to find better customer service...
Description of Work: Interior Ceiling Drywall repair Retape ceiling Repaint ceiling Repair/repaint nail pops in guest room Repair/repaint nail pops in Master bedroom Repair/Caulk/Repaint Master bath Exterior Replace single piece of flashing Repair soffit in roof peak Pressure wash entire exterior

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$1,800

gina B.
10/2007
5.0
replacement windows
  + -1 more
Gary was very professional and completed all work as agreed to.
Description of Work: Gary, the owner of the company came to my house and gave me an estimate of the work to be performed. He also meticulously measured for screens which he later installed at no cost. I agreed to the estimate and he installed the windows about 4 weeks later. The cost was reasonable, given the size of my floor to ceiling windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,150

    Contact information

    unknown, Williamsburg, VA 23185


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    General Remodeling

    FAQ

    QUALITY IMPROVEMENT is currently rated 4.5 overall out of 5.
    No, QUALITY IMPROVEMENT does not offer free project estimates.
    No, QUALITY IMPROVEMENT does not offer eco-friendly accreditations.
    No, QUALITY IMPROVEMENT does not offer a senior discount.
    No, QUALITY IMPROVEMENT does not offer emergency services.
    No, QUALITY IMPROVEMENT does not offer warranties.

    Contact information

    unknown, Williamsburg, VA 23185