"Thank you so much for your kind words! We're thrilled to hear you were satisfied with our professionalism and the efficiency of our work. It was a pleasure to assist you, and we look forward to the opportunity to work with you again in the future!"

"Thank you! We appreciate your taking the time to submit a review, as well as your recommendation for Pyramid Roofing. We'll be here should you need us in the future. It was a pleasure working with you, [Member Name Removed]! Holly, Pyramid Roofing"

"Thanks, again, [Member Name Removed], for the stellar review! We appreciate your confidence in our company & your recommendation/s to others! Stop by anytime! Holly, Pyramid Roofing"

"Thank you!"

"Thank you! We appreciate your review. Don't hesitate to call if you need any roofing services in the future! Anita at Pyramid Roofing."

"Thank you! Let us know if you need anything else! Anita at Pyramid Roofing."

"Thank you! We appreciate your kind words. Please call if you need anything in the future! Anita at Pyramid Roofing. 757-247-9600"

"Thank you Mr. [Member Name Removed]! Yes, some leaks can be trickier than others. So glad we were able to get this repaired for you. Please let us know if you need anything in the future! Anita at Pyramid Roofing."

"Thank you - we appreciate the comments! If you need us in the future, don't hesitate to call! Anita at Pyramid Roofing."

"This is Dan Worstell, owner of Pyramid Roofing. It's certainly not common for us to receive a low grade, much less an "F." Immediately upon learning of this review I went to work to find out what had transpired. I spoke will all parties involved in the transaction. Our customer care representative, Anita reports you called our office requesting a full inspection of your roof and then an estimate to replace your roof. Our fee to do a 17 point tip top roof inspection complete with a written findings report is $79. Anita tells me that you agreed you would indeed like to have the full roof inspection done and that you agreed to the $79 charge. I then spoke with Craig, the roofing specialist from Pyramid Roofing who met with you at your home. Craig reported to me that he met with you and then got on your roof to perform the inspection. He completed the inspection and provided you with the written report. His findings were that your 25 year old asphalt shingle roof was well beyond repair and had exceeded its useful service life. Total Roof Replacement was his recommendation. Craig said you had mentioned to him that you would like an estimate for a Terra-Cotta Tile roof. Craig said he conveyed to you that our company does not install Tile roofs but that we could offer other quality options for re-roofing. Craig then told me that you were firm on only wanting a Tile roof on your home. You declined a re-roof proposal from us. That was the end of the conversation as per Craig. So, truly, I am not sure where we came up short with our interactions with you. Apparently you felt strongly otherwise to give us a grade of F. I would welcome to visit with you over the phone at your convenience. You can reach me at our corporate office (757) 258-3595. Respectfully, Dan Worstell, President"

"Thank you, we appreciate the review and the good grade! If you need our services in the future, we're here to help! Anita at Pyramid Roofing"

"Thank you! We'll be happy to help if you need us! Anita at Pyramid"

"Thank you for the nice review [Member Name Removed]and we certainly appreciate your business. Loved the reference to the Dove nesting. I'm becoming an avid bird watcher as of late. Just bought my first set of binoculars the other day! Have a great weekend. Dan Worstell, President"

"Thank you Mr. [Member Name Removed] for choosing Pyramid to install your [Member Information Removed] roof. Your confidence is sincerely appreciated. Dan Worstell, President"

"Thank You! We appreciate your kind words! Anita at Pyramid"

"Thanks for the high marks! Don't hesitate to call if you need our services in the future! Anita at Pyramid Roofing"

"Thank you for the great review! We do our best to help all our customers! Please let us know if you need us for anything else! ~Anita at Pyramid"

"Thank you for the review! Glad to know you appreciate our service. We like Craig, too - he's great! ~Anita at Pyramid"

"Thank you for the 'A' Grade! We pride ourselves on quality workmanship and being on time! Let us know if you need anything in the future! Anita - Pyramid Roofing"

"Thank you, we appreciate you taking the time to post the positive review. Also, we certainly appreciate your business. Best regards, Dan Worstell & Staff"

"Sounds like we need to tighten up! I will definitely share your comments with our team. We learn from constructive comments, we train and we will strive to be the best we can be. Your business is greatly appreciated and we are happy you are pleased with your new roof. Best regards, Dan Worstell, President"