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Founded 1986 • With Angi since May 2006
As a residential roofing contractor proudly serving the Greater Hampton Roads, Middle Peninsula, Virginia Beach and surrounding areas, we have been in business since 1986 and provide service to the entire Hampton Roads/Williamsburg area. We specialize in residential roofing materials but also install new gutters, attic insulation and solar PV systems. We are a Class A Contractor and proud member of the BBB. We are especially proud of our A+ rating. Additional service area - King And Queen, James City, Isle Of Wight, Gloucester, Charles City & Portions Of King William Counties.
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Wears MaskImages
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roofing (394)gutter repair (14)skylight installation (11)solar companies (4)insulation (2)chimney repair (5)roof cleaning (2)chimney cap repair (2)window replacement (2)plumbers (2)gutter cleaning (2)siding companies (1)
Showing 1-25 of 400 reviews
Jeremy W.
10/28/2022
I called Pyramid Roofing about gettign a new roof. As most people do I called around for different quotes but ended up deciding to use Pyramid Roofing. The main reason I decided this was because of the professionalism, kindness, and knowledge. I was in contact with Holly Adams and Justin the whole time. Every time I had a question or concern about the work I was having done it was always answered professionally no matter how dumb or minuscule it was. I would recommend pyramid to anyone looking to having work done.
Description of Work
Roof Replacement and New Gutters
Category
gutter repair, roofing
Hire Again?
Yes
Service Provider Response
Thank you! We appreciate your taking the time to submit a review, as well as your recommendation for Pyramid Roofing. We'll be here should you need us in the future. It was a pleasure working with you, [Member Name Removed]! Holly, Pyramid RoofingJoe W.
10/12/2022
My experience with Pyramid roofing has been fantastic from the moment I reached out for a (free) estimate to the days after the roof was completed, when the owner Dan called to make sure I was completely satisfied. Keep in mind that we had paid in full already, but Dan made it clear that if there was anything amiss, he was going to take care of it. Dan's sons Derek & Drew spent a great deal of time with us during the estimate and walked every square inch of our roof, answering every question we had (plus some we had not thought of). A few weeks later the team arrived right on time, with Vinnie managing the team and the lead Rodney explaining everything and communicating with my wife and I the entire time. Rodney and the team were amazing and super professional, the roof looks amazing, and they handled clean up like it was their own place. I need some gutters now, and I know for sure who i am hiring. They have a large team that has been together for years: If you want to see how an employer brings in and retains the best talent, visit them at their 1 year old facility in Williamsburg. Dan gave my wife and I the grand tour, and it is a team-builder's dream, with a large game room, a beautifully landscaped patio, and everything a manager and leader could hope for to bring a hard working team together before and after work hours. A superb family-run operation, and well deserving of 5 stars in all phases. Sincerely, Joe.
Description of Work
Roof Replacement
Category
roofing
Cost
$28,000
Hire Again?
Yes
Service Provider Response
Thanks, again, [Member Name Removed], for the stellar review! We appreciate your confidence in our company & your recommendation/s to others! Stop by anytime! Holly, Pyramid RoofingTIM G.
03/01/2022
Herbert B.
01/20/2020
Alex D.
07/19/2019
Timothy G.
01/07/2019
Very knowledgeable. Sealed a few areas as a preventative maintenance measure. Correctly identified a potential leaking window that I thought might have been coming from the roof (which I fixed later.) Would definitely recommend using.
Description of Work
Roof inspection.
Category
roofing
Hire Again?
Yes
Service Provider Response
Thank you! Let us know if you need anything else! Anita at Pyramid Roofing.Maureen Q.
11/29/2018
Good. On time, pleasant interaction, was completely satisfied with service.
Description of Work
Roof inspection
Category
roofing
Cost
$169
Hire Again?
Yes
Service Provider Response
Thank you! We appreciate your kind words. Please call if you need anything in the future! Anita at Pyramid Roofing. 757-247-9600Michael V.
09/05/2018
I had a reoccuring leak from the roof. It took a few visits to really pinpoint the main cause of it. They never gave up with it and eventually got my problem fixed. They are very trustworthy, respectful and most of all knowledgeable in their line of work. Highly recommended!
Description of Work
Roof leak repair
Category
roofing, replacement windows
Hire Again?
Yes
Service Provider Response
Thank you Mr. [Member Name Removed]! Yes, some leaks can be trickier than others. So glad we were able to get this repaired for you. Please let us know if you need anything in the future! Anita at Pyramid Roofing.Radoslaw R.
07/31/2018
Great job as before. Crew came out, checked out potential problem and provided estimate. Problem was tear/leak in plastic sheeting under shingles in roof juncture that led to water leaking through roof & porch suffit/overhang and down entry side wall, yet another crappy job of house building by H.H. Hunt, much like other areas in roof or the absolute cheap/crappy HVAC/AC system that already had failures...but enough about them & the likes of Ryan Homes or similar spotty builders... Pyramid crew then returned about week later to do the work. They peeled shingles, installed new plastic sheeting & tar in appropriate areas, then reshingled. Leak is gone.
Description of Work
Roof leak over porch area
Category
roofing
Cost
$780
Hire Again?
Yes
Radoslaw R.
07/31/2018
Work crew were timely and professional. Did roof inspection. Patched up some bare roofing nails and vent, an obvious butchering of a house build by H.H. Hunt and sub-contractors back in 2013 much like the leak in adjoining roof area that spilled down interior wall into garage in previous fix. Less work needed than estimated/planned, so crew also cleaned up couple corner gutter areas. Excellent job overall.
Description of Work
Roof inspection and any minor fixes.
Category
roofing
Cost
$167
Hire Again?
Yes
Service Provider Response
Thank you - we appreciate the comments! If you need us in the future, don't hesitate to call! Anita at Pyramid Roofing.Aaron K.
06/19/2018
The recommendation by Angie's List proved misleading. Contrary to Pyramid Roofing's claim, upon arrival their estimator said they only do large scale maintenance. The estimator charged USD 79 for an examination, but he was not interested in repairs, only replacement. Pyramid Roofing's minimum fee is USD 500, while he estimated the cost of maintenance less. So Pyramid Roofing could not help us. The ostensibly refundable fee was lost. It was literally take the money and run. Promotional claims about Pyramid Roofing's willingness to repair should be clearly conditional, as should their refund policy. Until they change their promotional claims, I recommend avoiding them for anything except possibly complete roof replacement with asphalt shingles, the only option their estimator would discuss.
Description of Work
House roof repair
Category
roofing
Cost
$79
Service Provider Response
This is Dan Worstell, owner of Pyramid Roofing. It's certainly not common for us to receive a low grade, much less an "F." Immediately upon learning of this review I went to work to find out what had transpired. I spoke will all parties involved in the transaction. Our customer care representative, Anita reports you called our office requesting a full inspection of your roof and then an estimate to replace your roof. Our fee to do a 17 point tip top roof inspection complete with a written findings report is $79. Anita tells me that you agreed you would indeed like to have the full roof inspection done and that you agreed to the $79 charge. I then spoke with Craig, the roofing specialist from Pyramid Roofing who met with you at your home. Craig reported to me that he met with you and then got on your roof to perform the inspection. He completed the inspection and provided you with the written report. His findings were that your 25 year old asphalt shingle roof was well beyond repair and had exceeded its useful service life. Total Roof Replacement was his recommendation. Craig said you had mentioned to him that you would like an estimate for a Terra-Cotta Tile roof. Craig said he conveyed to you that our company does not install Tile roofs but that we could offer other quality options for re-roofing. Craig then told me that you were firm on only wanting a Tile roof on your home. You declined a re-roof proposal from us. That was the end of the conversation as per Craig. So, truly, I am not sure where we came up short with our interactions with you. Apparently you felt strongly otherwise to give us a grade of F. I would welcome to visit with you over the phone at your convenience. You can reach me at our corporate office (757) 258-3595. Respectfully, Dan Worstell, PresidentGuy M.
05/02/2018
Very well- estimate, work start and end times were completed very efficiently ... also, felt assured by the fact that if any issues arose (e.g., leaks) with the work done, they provide a one year warranty for the workmanship
Description of Work
Roof Repairs and Replacements in certain spots showing deterioration or replacement
Category
roofing
Cost
$2,200
Hire Again?
Yes
Service Provider Response
Thank you, we appreciate the review and the good grade! If you need our services in the future, we're here to help! Anita at Pyramid Roofingjorge D.
04/07/2018
Beth L.
04/06/2018
Pyramid did a great job and the experience of working with everyone involved was wonderful. I would highly recommend them to anyone and I will use them again in the future for inspections, repairs, or a new roof. Everyone I work with was wonderful and clearly wanted to do a good job for me. Anita, in the office, was cheerfully helpful throughout the process and was clearly committed to providing good customer service. Craig, who did the inspection, listened to my concerns about the problems I already knew I had, did a thorough inspection, prepared the estimate and explained it to me. There were no surprises and no pressure. The bulk of the work done was for the two leaks and included taking off old shingles, liner, and cutting out damage fire-treated wood then replacing all that with new materials. In one area the downspout was extended to better control rain water. Tony and Anibal did that work and were great, friendly, listened to my concerns and followed through on them, worked efficiently, and cleaned up when the job was done and took away the debris. The work looks good to me and the new shingles were a very close match and with weathering will blend right in. Also, I asked Craig, Tony, and Anibal to be quiet and unobtrusive around the bay window because a dove was nesting just a few feet away from it and they were because the dove returned promptly to the nest after they left. I personally appreciate that kindness they all showed. So, all in all, I highly recommend Pyramid and thank them for helping me.
Description of Work
Repair two roof leaks, caulk a copper top on a bay window, re-position the exhaust vent on a bathroom vent, and roof inspection.
Category
roofing
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Thank you for the nice review [Member Name Removed]and we certainly appreciate your business. Loved the reference to the Dove nesting. I'm becoming an avid bird watcher as of late. Just bought my first set of binoculars the other day! Have a great weekend. Dan Worstell, PresidentMichael W.
03/19/2018
We had an excellent experience using Pyramid Roofing to replace our roof. Victor, the company representative explained the job thoroughly and showed us samples to help us pick out the perfect shingle pattern. The roofers started early, worked diligently and completed the job in one day. Dave, the job supervisor kept us informed of the progress of the job and stopped by the next day for a final walk through to address any concerns. The overall experience was great.
Description of Work
Roof replacement
Category
roofing
Cost
$8,250
Hire Again?
Yes
Service Provider Response
Thank you Mr. [Member Name Removed] for choosing Pyramid to install your [Member Information Removed] roof. Your confidence is sincerely appreciated. Dan Worstell, PresidentKristen W.
01/23/2018
Pyramid Roofing did a great job replacing my roof. They were courteous and professional, left my yard neat, and the roof looks terrific. The quote was very reasonable, and they got me on the schedule quickly. The foreman was able to quickly adapt when my house required non-standard work, and the job was completed on time. I definitely recommend them!
Description of Work
Replace Roof
Category
roofing
Hire Again?
Yes
Service Provider Response
Thank You! We appreciate your kind words! Anita at PyramidLeul M.
01/01/2018
Bill B.
11/29/2017
They were on time, courteous and knowledgeable. The were able to locate and solve an “occasional” lease that 2 other companies could not locate. Would definitely recommend them.
Description of Work
Purchased the roof tune up special
Category
roofing
Hire Again?
Yes
Service Provider Response
Thank you for the great review! We do our best to help all our customers! Please let us know if you need us for anything else! ~Anita at PyramidJames M.
11/13/2017
Craig did a great job. He unclogged a gutter for me too. He also did a great job of explaining the condition of my roof.
Description of Work
Roof inspection.
Category
roofing
Cost
$170
Hire Again?
Yes
Service Provider Response
Thank you for the review! Glad to know you appreciate our service. We like Craig, too - he's great! ~Anita at PyramidJohn R.
10/18/2017
Showed up on schedule; completed on schedule.
Description of Work
House roof replacement
Category
roofing
Cost
$6,000
Hire Again?
Yes
Service Provider Response
Thank you for the 'A' Grade! We pride ourselves on quality workmanship and being on time! Let us know if you need anything in the future! Anita - Pyramid RoofingDominique A.
10/01/2017
Communication was not good. If you work with this company coint on calling them to stay informed. For the price of the projects that they contract you'd think they keep you informed and truthfully they do not. They are courteous when you call them. My project is still not complete. Also they did not take pictures of my roof prior to removal. If you have an insurance claim request them to do so or wlae you'll be atuck with fees (plywood). Mrs. Anita is nice to work with. Also, I havent done a walk around of my home yet. Maybe because my project is still incomplete. Again, the work product does look nice.
Description of Work
Roof replacement, vinyl siding and gutters.
Category
gutter repair, roofing, siding
Cost
$8,500
Hire Again?
Yes
Service Provider Response
Sounds like we need to tighten up! I will definitely share your comments with our team. We learn from constructive comments, we train and we will strive to be the best we can be. Your business is greatly appreciated and we are happy you are pleased with your new roof. Best regards, Dan Worstell, PresidentElaine D.
09/21/2017
What a wonderful service. Pyramid called to schedule a maintenance evaluation, then came out and looked over the roof, caulked as necessary, and evaluated everything for damage and leaks. Lots of peace of mind and perhaps some future problems avoided.
Description of Work
I purchased a roof tune-up from Pyramid through Angie's List.
Category
roofing
Hire Again?
Yes
Service Provider Response
We certainly appreciate your business and for taking the time to post the positive review. Always here for you should you need us. Dan Worstell & StaffVivian D.
09/04/2017
Workers began promptly at 7 AM. The work went smoothly and looks great. I also had my shed reroofed so that it would match the house. Mike Goff, who came out to give me an estimate, and David Lassiter, who made sure that everything was done to my satisfaction, were reallt pleasant to work with. Unfortunately, some of my plants were damaged, but Mr Lassiter has said that the company will replace those. I would recommend this company to my friends and relatives.
Description of Work
After experiencing hail damage, I had my entire roof replaced.
Category
roofing
Hire Again?
Yes
Service Provider Response
Thank you for the great review, Ms. [Member Name Removed]! We will be sure to let Mike and Dave know how much you appreciated them! Anita Client Advisorcheryl S.
08/18/2017
They do really good inspections, they are detailed, licensed. They gave me three written estimates on what we could do with the roof, which I thought was good.
Description of Work
For Inspection only / no work performed
Category
roofing
Cost
$79
Hire Again?
Yes
Service Provider Response
Your confidence is sincerely appreciated. Thank you for posting the nice review and thank you for your business! Dan Worstell & StaffChristina P.
06/26/2017
I initially called Pyramid Roofing to explain about the line items on the home inspection report dealing with roofing to see whether the Big Deal would be adequate before purchasing. Holly was extremely helpful, and I ended up purchasing the deal while I was on the phone with her and we scheduled right then. When I met Donnie on Friday, he had some concerns given the steepness of my roof, but he went way above and beyond to resolve the flashing pulling up in various spots, refastening a gutter on the back, installing a flue cap on the water heater pipe, and patching a couple of spots. After he left, Holly called me to let me know that they'd be sending another technician out this week to address the few issues that Donnie wasn't able to due to equipment limitations. I couldn't be happier with my experience with Pyramid Roofing, and will definitely use them again in the future!
Description of Work
I'm in the process of selling my house and wanted to get the roof checked out prior to closing next month. I purchased a Big Deal through Angie's List for a roof tune-up.
Category
gutter repair, roofing, chimney caps, chimney repair
Cost
$167
Hire Again?
Yes
Service Provider Response
We appreciate the nice review. Thank you for taking the time. Always here for you if you need us. Have a great summer! Dan Worstell & StaffOther Information
Services Offered
Services Not Offered
Interior Repairs, Window Installations, Lawn Care, Plumbing & Electrical
Licensing
Licensed
- Trade License Number
- 2705119692 Class A
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.