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Protection By Design, Inc.

Universal Remote Control - Consolidate & Program, Alarm or Security System - Install, Alarm or Security System Repair,

About us

Protection By Design was founded in 1990 to offer the areas best in Home Security and Home Entertainment Systems. We will help you determine your own unique needs and take full advantage of todays technology. Whether it's security with alarm monitoring, audio systems that play throughout the house, the latest in home theater products, or a whole house automation system...we make it a reality. Now more than ever, you need an expert to guide you through the technical world. Protection By Design is that guide, installing, optimizing, maintaining, and updating the technology that helps run your life. No matter how big or small your needs, we have the know how and commitment to help fit your home to your lifestyle. We will treat your home like we would our own. We do not use subcontractors and each member of our staff is certified by the Department of Criminal Justice. Our staff is dedicated to customer satisfaction as our service department is available 24/7.

Business highlights

Emergency services offered
35 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%
Showing 1-7 of 7 reviews
Chuck G.
Jun 2019
1.0
$380,000
I asked Protection and Audio/Video by Design to supply a quote to include an LG TV catalog number OLED65C7P along with the best receiver and surround sound speakers to complete the system. They recommended the Yamaha RX-V683BL receiver and an Episode series ES300 speaker system. I accepted and a date was set to install. Big Mistake! When the installers showed up, the TV they delivered was an older model than the one ordered. I called the salesman and he said that he could not get the model specified and that I would never know the difference between the old model and new model once it was installed. I told him that was not acceptable and that I would provide the TV specified. I purchased the correct model TV from a local retailer to be installed the same day. This year the Yamaha receiver went into safe mode. I took the receiver to a Yamaha service center along with the Episode speakers for testing. I picked up the receiver and was informed that the receiver was fine but that the Episode speakers did not meet the specifications recommended for use with the RX-V683BL receiver. Yamaha specifies 8 ohms speakers for use with RX-V683BL. The Episode speakers recommended and supplied are rated 6 ohms by Episode. I decided to replace the speakers with a system that met the Yamaha required specifications for use with the RX-V683BL. To do this, the front left and right speaker wires needed to be moved from the center of the mantel piece to the left and right edges. I hired Protection and Audio/Video by Design to move the wires. It took three visits and the tech manager was able to get the wiring straight on the third visit. Before he left, he told me to make sure that the speaker system I installed was rated 8 ohms, as that is what the Yamaha receiver required. Once paired with the right components the Yamaha receiver and new speaker’s system sounds great. If you want it done right, do it yourself.

Nita R.
Mar 2017
5.0
Yes, I recommend this pro
Outstanding! Back when , I did a survey on what system to buy and their product was exceptional. Saying that -- My system has been inplace for 15+ years. It is a work horse. I have had minimum trouble calls but they were there for me from walking me through a question to coming out to the house. I have recommended this company many times to my friends and all installed the system in their homes. This company is customer oriented and are there for you. I highly recommend their security and monitoring system.

Peter B.
Mar 2017
5.0
Yes, I recommend this pro
$300,000
Excellent!

Eric and Agnes H.
Mar 2017
5.0
Yes, I recommend this pro
Great, excellence for 20 years now!

Eliza C.
Feb 2017
5.0
Yes, I recommend this pro
$98,300
It went amazing. Protection by Design was timely with their sales call and just as fast to get me a reasonable quote. Then they did the work and had 2 amazing technicians come to complete it is a couple days time. I would use them again ANY day! :)

Ed P.
Feb 2016
4.0
Yes, I recommend this pro
$10,000
unknown

Elizabeth P.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Elaine O.
Aug 2015
1.0
$143,000
I will not be paying $130 for my 11 new windows. I have contacted other alarm companies who are willing to do the job for much less money with additional features such as live view on my phone, adjust lighting etc. I have asked when my contract renews so I may cancel. Additionally, I will be canceling my office contract. I cannot believe this is how they treat a long term customer. Overpriced for a simple task.

Tanner S.
Apr 2014
5.0
Yes, I recommend this pro
$2,000,000
After my initial meeting with Bryan Smith, he was very quick to email me back with a completed proposal containing exactly what I wanted. The project was completed in a timely manner and I haven't had any problems in my home since they worked on it. A+ by me!

Hollis T.
Feb 2013
5.0
Yes, I recommend this pro
$400,000
We met with Mr Marcus Broxton to discuss our requirements and to determine a sensible path forward. Mr Broxton visited our home twice to review our needs in depth and to offer alternatives. The proposal received was, we believed, a fair one and we decided to proceed. The two technicians Tom and Tony, arrived right on time and worked tirelessly to get the job done. Three weeks later, after we had time to work with the installed system and after the cable company had installed our internet access, Tom returned to hookup the wireless access to the Internet so we could watch streaming movies. He took the time to patiently answer all our questions and made sure that we understood the system installed perfectly. All of the employees of Protection by Design that we worked with were over the top when it came to technical knowledge and customer service. Without question, we would recommend this firm to anyone who wants the best in capability, customer interaction and fair pricing.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Protection By Design, Inc. is currently rated 4.3 overall out of 5.
Protection By Design, Inc. accepts the following forms of payment: CreditCard
Yes, Protection By Design, Inc. offers free project estimates.
No, Protection By Design, Inc. does not offer eco-friendly accreditations.
No, Protection By Design, Inc. does not offer a senior discount.
Yes, Protection By Design, Inc. offers emergency services.
No, Protection By Design, Inc. does not offer warranties.

Contact Information

5268 Olde Towne Rd, Williamsburg, VA 23188

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