Goodyear Williamsburg, Va

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unknown

ITook my 2015 camaro here with only 2,000 miles on it to get a flat repair. As I was walking away from dropping the car off the service writer says if we can fix it. Later they call me to tell me the tire is not repairable and I will need a new tire. This struck me as odd seeing as the tires on the car are 14" wide. So I decided to take it back to the Chevrolet dealer on 2nd street they showed me that the hole in the tire was in the middle of the tread so they patched it for 20.00 vs the several hundred dollars these crooks wanted. I would just say tourist and local alike be warned these people aren't honest!

unknown

unknown

very helpful from point of sales, and went above and worked with me and transportation after dropping car for scheduled work. Work was done very quickly and before I excepted

I was told by a subsequent provider that not only was the screw that opened the valve to replace the oil stripped, but that the additional services had been entirely unnecessary.

The appointment went just as expected and then some. I was expecting to be there for several hours, as can happen, and was only there for a little over an hour. The guy who worked on my fiance's car did come out once because the interior air filters were quite dirty (he brought them out to show me) and when I said we could take care of it ourselves he did not push things.
The best part came at the end. I was that I went in thinking that we could get the car's timing belt checked because the online description for their multi-point inspection mentions it specifically. The guy who worked on the car explained, and showed me, why this was not able to be done. I had my timing belt replaced already so I figured that they would not be able to check it. Even still when I went to check out I showed the guy on my ipad where it specifically said in the description that the timing belt would get checked. He in turn showed it to one of the managers and they said that is incorrect, but thanked me for pointing it out (not that they ever doubted me when I said it was in there). The end result was that my bill for the oil change (which was using synblend oil) was even less than I had expected.