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Bartlett Tree Experts - 41314

Founded 1907 • With Angi since August 2006

4.8

(43) Verified Reviews

Business Details

Phone Number

Address

8979 Pocahontas Trl Unit B

Williamsburg, VA 23185

Description

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research

Verified Reviews

A few reviews for this pro...
5.0

06/30/2017


judith R.

We've used them for many years now.

Description of Work
They did a spraying of our entire lot which is about half an acre for fleas and ticks.

Category pest control

5.0

09/20/2016


gary W.

Quick and Clean ....these guys are great.

Description of Work
remove 5 trees from around house.

Category tree service

5.0

04/06/2016


Linda D.

I appreciated that they were here on time when they said they would be. The work was done quickly and they performed every task they said they would do. They also walked the property with me to go through every task they would perform. They were certified Arborists that were extremely knowledgeable about all the different types of trees in my yard. They will be returning for the next few years to maintain my trees and shrubbery.

Description of Work
Trees cut down, sprayed for ticks, fertilized trees and pruned them as well.

Category tree service

1.0

12/17/2015


Don H.

Don't know. Nothing to see. Work for which I was billed involved injecting nutrients into the soil near trees and shrubs, "cultivating the soil" near 3 small trees, and performing "systematic soil treatment" to 2 plants. Any blame for the breathtaking, outrageous price goes to me, not the vendor. My wife arranged the service, to which I readily agreed. Sounded just fine. I glanced at some estimate notes and stupidly imagined a continuing service over a period of at least a few months rather than a couple of hours of labor What's the lesson for you from my laziness? Caveat emptor - let the buyer beware. Ask how much in labor hours and materials is involved. If $50 in chemicals and an hour or two of work are all that is involved - get more estimates. I sure wish that I had been conscientious instead of lazy. I have been dealt a stinging and embarrassing lesson in failing to do my homework and in being a foolish consumer. Maybe you can learn from my foolish mistakes.

Description of Work
Treated trees and shrubs for several hours on our single-family property, about 0.4 acres. Not extensively wooded and a limited number of trees and shrubs.

Category tree service

5.0

08/20/2015


Jane P.

They came out within a few hours for an emergency call to clear a fallen oak tree blocking our driveway. I have been a customer for 11 years and they have always done a great job. I am very grateful for their responsiveness because we were trapped and couldn't get to work. Always polite and professional. Andrew Koenig is a wonderful arborist.

Description of Work
Cleared fallen tree from driveway.

Category tree service

5.0

01/06/2014


Rexford L.

ess upThey couldn't come on the date promised because of weather problems.. They call on promised date and setup another date. They arrived that date and did the work contracted, then cleaned the mess up and told me they would send a bill, which they did and no hidden fees. We have used them since we bought the house in 1988. They are professional in their work and respect for the customer and his wife. I will keep using them as they do not BUTCHER the trees.

Description of Work
Trimmed 2 trees and put cable in 2 branchs to keep from splitting in the future.

Category tree service

5.0

12/21/2013


Katherine R.

HIGHLY, HIGHLY RECOMMEND! Our property near the oceanfront includes 13 majestic live oak trees, each 100+ years old. The trees had not been pruned in several years and had accumulated extensive deadwood, mainly lower branches that no longer recceive much light. Some of the larger branches represented a hazard to the people or structures in the event of a strong storm. We view ourselves as stewards of these trees which pre-date us and will (we hope) outlive us. We wanted to find arborists with a similar appreciation for the trees. Representative/arborist Jason Heizer met with me and closely examined each tree, making recommendations for care. I was impressed by his knowledge. His admiration and care for these magnificanent trees was apparent. Pruning was a full 3 day event. Because of the layout of our property, virtually all work had to be done by harness-climbing. Bucket trucks could not enter the yard, or even driveway. The agile 3-man pruning team was amazing to watch. They arrived timely, worked neatly and carefully. Although Mr. Heizer warned us he could not guarantee that our slate roof would not be harmed by falling limbs, the team was very careful to secure limbs as they were cut and there was zero damage. On several occasions, the team leader requested my input and offered me options on pruning of specific limbs. The team carefully considered safety of people and structures, health of the trees, and aesthetics. At our request, the team left the larger wood behind, cutting it to fit our firebox and neatly stacking it. This was not a small job--we have at least 2 cords of firewood. All of the smaller branches were neatly raked and removed. In the end, the dead wood was gone, the yard receives a little more light. And yet we and the neighbors marvel that the cuts are so clean and well placed you'd hardly guess any pruning was done. Fertilizer was applied a few months later when timing was optimal for treatment. We have formed a lasting relationship with this company. When a neighbor expressed concern about a potential pest problem, we contacted Mr.Heizer for expert advice. At no cost, he quickly identified the pest (wooly oak gall), and assured us our trees were not harmed by being host to the native wasp that uses them. We are subscribed to the online newsletter and tips which we find informative and helpful.

Description of Work
Pruned 13 100+ year old live oak trees, fertilized and provided micorrhizae treatment

Category tree service

Service Provider Response

We appreciate the opportunity to care for your landscape and appreciate the trust you have placed with us. If we can be of assistance in the future, please feel free to let us know.
5.0

12/18/2013


Mildred M.

They first came and inspected all the plants and presented a plan for maintenance and cost. I thought a very large oak tree was very close to dying. They pruned dead wood, fed the tree, and provided maintenance for the bark of the tree. It already shows progress, but it will take several years to completely recover. For the shrubbery, they came five times to inspect, spray or provide any treatment needed to keep them healthy.

Description of Work
They have inspected and provided maintenance for a severely damaged very old oak tree as well as a large variety of shrubs

Category tree service

Service Provider Response

We appreciate your business and are thrilled that your Oak tree is already showing signs of improvement.
4.0

12/17/2013


Warren H.

Three applications over three months. Timely and polite workmanship.

Description of Work
Tree spraying

Category tree service

Service Provider Response

We look forward to continuing to meet or exceed your expectations.
5.0

12/17/2013


Doug R.

Trees are looking better. Same for shrubs

Description of Work
Treat trees and shrubs. Analyze problems with sam

Category tree service

Service Provider Response

Thank you for providing us an opportunity to care for your landscape. We look forward to continuing to meet or exceed your expectations.
5.0

12/17/2013


Edward F.

This is for soil care and fertilization on the plants and shrubs on my property. I use Bartlett for almost everything related to trees and shrubs. They are very professional, Andrew Koenig is prompt, courteous, and they do what the say they will, when they say they will do it. They are not the least expensive service out there, but they are very trustworthy, and both my wife and I appreciate it. We know that when they do a job, it is done right, the cleanup is impeccable, and the price is fair. We have been using them for years.

Description of Work
They set up tomorrow's service which will fertilize and otherwise feed the plants and shrubs on my property. We decided to do this after Andrew Koenig came and did his annual survey of my property. I value those sessions, as he has pointed out things that needed treatment before they became bigger problems.

Category tree service

Service Provider Response

We enjoy being able to care for your landscape [removed member name]. We sincerely hope that you continue to call on us when you have any concerns for your landscape.
5.0

12/17/2013


Gary S.

Andrew Koenig is the go-to professional for anything trees in the county! I am a Master Gardener volunteer in the county/city of Williamsburg,VA. And I have recommended Bartlett's as the top-notch tree service available.The contract that I have had for the last 11 years (and counting) certainly speaks for my complete satisfaction with the company and every one of its employees. The advice is honest and credible--They are more interested in maintaining a healthy landscape for the homeowner rather than selling something that is not needed. Over the years I have had them nurse my trees through droughts, ready them for hurricanes or ice storms, and prune for health and safety. Pest management has saved my pricey specimens. I have trusted all aspects of my landscape to them. Appointment times are met and timely follow-up reports are submitted. Execution of the tasks at hand are handled safely and professionally, whether it is trimming 70 foot trees or spraying heritage boxwoods. I have full faith and confidence that the programs that we have established have been the best possible for my wooded site. I would recommend Bartlett's to anyone who is looking for a top-quality, knowlegeable tree service, whether it be preventative maintenance or storm/disease cleanup. You can always find a cheap guy with a chain saw who is available to hack away at your trees---but if you want educated, highly respected professionals Bartlett's is the only company you need to call.

Description of Work
I have had a contract with Bartlett's as long as I've owned my home (2002 to present). We live on a heavily wooded lot and are in constant need of preventative care for our large mature tree and shrubs. We have had dozens of trees thinned (for hurricance protection), cabled for strength and fertilized. Additioinally, pest control is done on all our shrubs and specimen trees. Last spring I hired a crew for the day to "shape up/clean up" the dozens of trees in our natural forested back yard.

Category tree service

Service Provider Response

[member name removed] we appreciate the confidence someone with your knowledge has in our company. We look forward to being able to care for your landscape for many years to come.
5.0

12/17/2013


William D.

If the treatment is as effective as the last, then we will not have the level of aphids next spring. Since I had used Bartlett in the past the I am confident it will be successful.

Description of Work
Treated Hackenberry tree for aphid infestation and fertilized the tree. Last treatment had lasted 5 years. Total cost reflects both services that were provided as separate quotes.

Category tree service

Service Provider Response

Thank you Mr. for the confidence you have provided us. We look forward to providing the service to your landscape in the upcoming year.
5.0

06/27/2013


William C.

They took literally everything away - including several large limbs. They also cleaned my driveway.

Description of Work
They cleared tree limbs after a hurricane came through.

Category tree service

Service Provider Response

We appreciate your kind words Mr. and hope to be able to provide service for your landscape in the future.
5.0

02/11/2013


Tara S.

Jason arrived on site and was extremely helpful and profressional. He offered free advice beyond the services I had requested. The crew arrived on time, were very professional and thorouhly cleaned my yard and my neighbor's yard. They are pricey, but worth the extra money.

Description of Work
I requested to have two large holly trees trimmed and a large branch removed. I also had shrubs sprayed for bugs and fertilized.

Category tree service

Service Provider Response

Customer, I am so pleased that your project was completed to your satisfaction. If we can ever be of service in the future, please let us know. We truly enjoy providing tree and shrub service to clients like yourself.
3.0

01/14/2013


Kristen L.

I had three tree removal service providers out to my house to give me estimates on the work described above. Bartlett was the most expensive of the three but seemed to be the most professional so we went with them. After getting a written estimate I signed the contract and set a date for the work to be completed. The day Bartlett was supposed to arrive I waited 45 minutes for them to show and then called the office. I was told that for some reason I was not on the calendar even though the representative remembers setting the date, he didn't know why my job wasn't on the calendar. We rescheduled for another day. The next scheduled day they did arrive on time and performed 90% of the work. The workers were getting ready to pack up when I asked about grinding the three stumps. I was told there was another team that did that work. After calling the office again I was informed that yes a separate team did the stump grinding but they were not sure when they could get them out to our house. I was promised a call by the end of day which never came. The reason this is all frustrating is one, I should have been told that the stump grinding would not be done on the same day, so now I have to clear my schedule for a third day to have this work done. Second, the reason I need the stump grinding done is because we hired a landscaping crew to come out and re-landscape the flower bed, I have now had to reschedule them twice. I really wanted all this done before a slew of company descends upon our house in two weeks but since I still don't have a date for stump grinding I don't think that will happen. The work that has been done is fine, but not worth the extra money when I could have had it done cheaper and sooner and all in one day.

Description of Work
Several large tree limbs removed, one large bush removed, crepe myrtle pruned and three stumps ground out.

Category tree service

Service Provider Response

At Bartlett Tree Experts, we strive to exceed customers' expectations. Occasionally, we do make an error with scheduling. We apologized for this error and scheduled the work to be performed on the next business day. Stump grinding is rarely completed the same day as the service and we believed that we communicated this to our client. After receiving the phone call from our client about the stump grinding, this was the first I knew of the scheduling conflict with the landscaper. We have had several days of solid rain and to have the stump grinding done while the ground is so soft could cause damage to our client’s property. We do not wish to disrupt our client’s schedule and hope that you can see we are doing our best to correct the situation considering the circumstances. We are all human and make mistakes but I believe it is how we admit and correct those mistakes which shows our character.
5.0

07/09/2012


Marjorie D S.

They are going to do the work in August.

Description of Work
I got an estimate from Bartlett Tree Experts a couple weeks ago. They’re going to do tree work for me.

Category tree service

Service Provider Response

We are grateful for the opportunity to work with you on this project. We are looking forward to exceeding your expectations for your landscape.
5.0

06/25/2012


Dan N.

Greg and his coworker did a great job! Greg frequently briefed me on what he was about to do, and asked me to check the work so see what I thought. When he finished, he briefed me on what was done, and asked if it looked like he got everything. I very much appreciate the fine work the crew did. Also, they spent about 30 minutes cleaning up as they secured their gear. Very neat, careful work. This is the best work I have had done in a long time and I really appreciate the professional way it was executed. This was a great crew and we will use them again!

Description of Work
Cut a significant number of dead branches and branches that were within 12 feet of my and neighbors' roofs. Reinforced a beech tree that was in danger of failing. Removed lower branches to a height of 25 feet.to improve light penetration. Removed all debris and put in their chipper. Raked front and back yards and used blower to remove all residual debris. Briefed homeowner regularly on what was planned to be done and sought homeowner's feedback on the completeness of the work.

Category tree service

Service Provider Response

We appreciate the opportunity to care for your trees and look forward to exceeding your expectations again in the future. Please let us know if we can be of further assistance.
5.0

05/29/2012


Bettina M.

I think Bartlett's service was exceptional. They were very good about coming out before the project started, and discussing what needed to be done. I thought they listened to me when I told them what I thought needed to be handled with the pruning. They were prompt, did the job very well, and they cleaned up before they left. I also thought they were very personable, and very nice people. I think the pricing is expensive, but worth it. I am sure they are comparable to others. I will use them again when my trees need pruning.

Description of Work
I used Bartlett Tree Experts for tree service. They pruned 2 trees and treated a diseased tree.

Category tree service

Service Provider Response

We really enjoy being able to work with you on your landscape. Please feel free to contact us whenever you find the need.
5.0

05/15/2012


Betty B.

The service was excellent. I would use them again.

Description of Work
They came to spray the trees.

Category tree service

Service Provider Response

Thank you for your comments. We look forward to serving you in the future.
5.0

11/07/2011


Alan M.

Bartlett did an excellent job from start to finish. They sent a professional arborist to see what we wanted done and he was able to provide us options on how much trimming should be done. They were very responsive and on time for both the estimate and to complete the work. They cleaned up afterwards and made sure we were happy with all of the work. Would definitely use Bartlett again.

Description of Work
Had numerous trees trimmed that were overhanging our house.

Category tree service

Service Provider Response

Thank you for taking the time to post your comments regarding the recent work that was done at your home. We appreciate your patronage and look forward to working with you again in the near future.
5.0

10/25/2011


LAFRANCIS F.

Their services have been very good. I spent about $1200 for their services. Their knowledge about trees stands out about them. I called them to have trees taken down. So, they did an assessment and told me what needed to be done with the trees instead of cutting the trees down. I called a stump grinder who was on Angie’s List and the stump grinder was also a tree remover. Bartlett Tree Experts are served by arborists. The stump grinder stated that he was an arborist too and has been working with trees for 15 years. However, an arborist is like a nurse’s aide who is not a nurse. A nurse is a person with a registered nursing license and not someone who has taken care of your mother or your grandmother in the evening for 15 years. Overall, Bartlett Tree Experts were excellent. Their price was very reasonable because I was expecting much more than that, but I don’t know what other people would say. I would be using them in the future too.

Description of Work
I used Bartlett Tree Experts – 41314 on the 21st of October to complete a tree treatment and services. They trimmed nine trees for me and did an extensive feeding of one tree.

Category tree service

Service Provider Response

Thank you for taking the time to post your comments regarding the recent work that was done at your home. We appreciate your patronage and look forward to working with you again in the near future.
5.0

10/17/2011


Jesse H.

They were very professional. They quoted a price of $1100 for the work.

Description of Work
Bartlett Tree Experts gave us a quote for cutting out some branches and doing some tree rooting work.

Category tree service

5.0

10/07/2011


Paul M.

member the One of their certified tree experts came to my house and surveyed my property and gave me some recommendations and an estimate for the work. The price seemed a little high, but I had them do the work based on their good reputation. They showed up on time on the appointed day with the expert guy and a crew of three workers. They had one expert climber that did the real high work and two fellows that worked mostly on the ground. They appeared very skillful and seemed to work very safely. They dragged all the limbs and branches to a chipper truck which made quick work of them. They cleaned up all the mess and left my yard looking OK. They came back on another day with the fertilizer pumping truck to treat the sick red oak, and again were on-time and professional.

Description of Work
I truly cannot remember the exact date, but above is a reasonable guess. They trimmed up several trees, including one very large limb removal. They also installed a support cable in a double trunk oak that involved connecting a steel cable between the trunks roughly 40 feet off the ground. They removed all the limbs and debris from my property. They also came out and did a special feeding (fertilizer injection into ground) for a sickly red oak, which has subsequently been very healthy.

Category tree service

5.0

09/29/2011


Melissa S.

Bartlett tree service did a nice job trimming up our trees. I originally wanted to remove the tree but they said there was really no reason to. They fertilized a maple tree in the back that wasn't doing to well and treated most of our shrubs with disease/pest control products. We have a huge problem with spider mites in our back yard. They were on time and very efficient. They were very responsive to calls and e-mails. They did not use any spikes on their shoes when trimming the trees which was very important to us. Overall, we were very happy with the work

Description of Work
Had 6 trees trimmed, disease prevention on our bushes and fertilization of a maple tree.

Category tree service

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential & commercial tree care, pruning, cabling, bracing, insect, disease management, plant diagnostics, soil testing, lightning protection, pest control & fertilization.

    Services Not Offered

    Tree transplanting.

    Frequently Asked Questions & Answers about Bartlett Tree Experts - 41314

    How is Bartlett Tree Experts - 41314 overall rated?

    Bartlett Tree Experts - 41314 is currently rated 4.8 overall out of 5.

    What days are Bartlett Tree Experts - 41314 open?

    Bartlett Tree Experts - 41314 is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Bartlett Tree Experts - 41314 provide

    Bartlett Tree Experts - 41314 accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Bartlett Tree Experts - 41314 offer free estimates?

    Yes, Bartlett Tree Experts - 41314 offers free project estimates.

    Does Bartlett Tree Experts - 41314 offer eco-friendly accreditations?

    Yes, Bartlett Tree Experts - 41314 offers eco-friendly accreditations.

    Does Bartlett Tree Experts - 41314 offer a senior discount?

    No, Bartlett Tree Experts - 41314 does not offer a senior discount.

    Does Bartlett Tree Experts - 41314 offer emergency services?

    Yes, Bartlett Tree Experts - 41314 offers emergency services.

    Are warranties offered by Bartlett Tree Experts - 41314?

    Yes, Bartlett Tree Experts - 41314 offers warranties.

    What services does Bartlett Tree Experts - 41314 offer?

    Bartlett Tree Experts - 41314 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease management, plant diagnostics, soil testing, lightning protection, pest control & fertilization.

    Are there any services Bartlett Tree Experts - 41314 does not offer?

    Tree transplanting.