Salvation Home Service

Bottom Line: This is the second time we have used this company, and they again did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy and timely communication continued throughout the process. Scoping Work: This is where Salvation really excels, primarily because of the vast knowledge of Ernesto. The installation of the vessel sink and faucet was pretty straight forward, but the associated plumbing issues were not. I had replaced an old built-in cabinet with an antique standalone. When I removed it, I discovered the original discharge pipe angled into the room just above the floor. Other contractors wanted to cut through the bottom of the antique cabinet likely compromising its stability. Ernesto opened the floor and discovered the original builder could have simply notched the support beam keeping the discharge pipe vertical. In addition, when I removed the toilet to replace the seal, I discovered the flange was cracked at the bolt insert preventing me from getting a good seal when tightening. Other contractors wanted to cut through the basement ceiling and completely replace the entire flange – mind you, the lower flange was in excellent shape. Ernesto instead wanted to add a thin metal flange to fasten to the existing PVC one to provide bolt stability. This in and of itself saved thousands of dollars. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff of details from the estimator to the onsite project foreman, project foreman and/or workers making assumptions vice asking the customer, and lack of quality detailed work. You do not have that problem with Salvation as it’s a small family business, and Ernesto is involved during every part of the process. His expertise and detailed work are second-to-none. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Salvation’s expertise, practical scoping, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project. Salvation has become our one-stop-shop for all plumbing requirements.

Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the estimate was easy and good communication continued throughout the process. Quality of Work: Our 20-year-old water heater was showing signs of rusting, and we wanted to replace it with the Rinnai RUR-199IN gas tankless system. Our technician Ernesto was very informed and was able to confirm the pros and cons of this system vice other tankless systems as well as new tank systems. He meticulously explained the details of the project, particularly where the venting would run, which is very important for my piece of mind. I like to understand exactly what is being done to my house, and Ernesto did not shy away from it as other contractors tend to do. The work was done in a timely manner, professionally, and according to County code. But this is when the real work began. Several weeks after the project was complete, Washington Gas announced a $400 rebate for this system. However, the process to complete this was a tedious nightmare and the contractor was the only one who could complete it. Salvation Home Services did not even think twice about it and spent considerable time working this process until we received the rebate. They had NOTHING to gain from helping us as their project was complete and paid for. How many other companies would do this?!? That’s building trust. Pricing: Price was the best of three highly ranked Angie’s List companies providing estimates. The project manager's obvious expertise, willingness to explain the details of the project, timely communications, and excellent work took the hassle out of this project, and their willingness to tackle the rebate was clearly over and beyond expectations.

Good, hardworking, honest company. On time. Did exactly what they said they would do in the time projected. No upselling, No nonsense. No last minute expenses. Friendly and respectful.

We couldn’t have had a better experience with Ernesto and Salvation. He was professional, timely and his pricing was incredibly fair. I would recommend him to anyone looking for plumbing work to be done in the DMV.

They did a great job and I'm satisfied with the service.

Very well. All work was done on time and the crew was neat and very helpful.

Ernesto and his team did amazing work installing our new HVAC system. He was very knowledgeable and answered all our questions. In addition, he came under other contractor's quotes while providing higher quality products. I will definitely use Salvation Home Services for any HVAC/Water heater needs.

Ernesto replaced 3 Carier and 1 Trane heat pump Installed at great price. It was a very professional work. Highly-qualified to do the work.

Ernesto a pro! Motion sense system works great. In and out in under 2 hours.

I was pleased with the quality of work and the professionalism.