Meadows Farms Garden Centers - Warrenton Nursery

They are down the street from me and it is convenient for me to use them. I think there are others that are better but they are acceptable. I don't think their staff is as knowledgeable as some other garden centers. The staff out in the open yard wasn't very knowledgeable with the plants for under what conditions they could be used, when planted and what the care was. What alternatives were, how big the plants would grow. There were a number of reasons that I prefer to go to other places. They have a large selection.

The mulch was of very poor quality and it didn’t last, breaking down too fast and then we had lots and lots of weeds.  The employees there are not good about answering your questions and there is not enough supervision.  It would help for them to get a trained staff.  Their customer service  is lacking. When we made them aware of the issues with the quality of the mulch they didn’t really have a response.

First, I asked one salesperson several questions. That person was not really helpful and he did not seem to really care what I need to know. I was very discouraged and disappointed by the service and went back to my car.  Since I drove 70 miles from my house to just to get there, I decided to at least get more questions answered from another sales person. I was not planning to purchase anything there as I was not happy.
 Then I found another sales person, named Michael and asked several questions. He was very kind and  polite. He was very patient and answered all my question very professionally. I decided to purchases the roses. He helped me to bring them to my car and make sure to spread paper in the trunk so that they will not make a mess.
I will go back to this store as long as sales persons like Michael works there.