WILLIS FURNITURE COMPANY
About us
Family owned and operated since 1892 providing home furnishings and design service
Business highlights
Services we offer
Furniture, and the interior design service to coordinate the room or space being furnished., carpet, flooring, home accessories, mattresses, rugs, window treatments
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
I purchased a tall boy, night stand, and chair. 1. They did not return my messages about confirming delivery. 2. They did not have me scheduled on the day we negotiated. 3. They ended up delivering these items in a VAN! 4. Of course they scratched the bottom of the dresser on my brick steps. I should have refused delivery but they swore they would send someone out to fix it. 4. They schedule someone to come out between 9-12... no show until I call and tell them to just forget it. All of a sudden he is at the door. No calls before that time saying he was running late.
I am writing this purchase off as a mistake and never shopping there again. I have should have known better from the last defective purchase I made. That was a large buffet that was damaged too - but that was more of poor quality item versus delivery error. They also delivered pieces of my last order in a Chinese take out bag.
Overall, you are supposed to get what you pay for. Not here. 2000 for a dresser with scratches on it. Poor excuse for an upscale company.
"We did indeed damage the chest on delivery. We scheduled a service call the very next day between 9 and 12, but notified [Member name removed] that it would be closer to 12. Our technician arrived at 11:57, but [Member name removed] refused to allow him to service the item. We tried twice to call and reschedule but were not able to speak to [Member name removed]. We emailed her and she has agreed to allow us to exchange the chest this Saturday. If she is not happy with her purchase she may return it for a full refund."
Licensing
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