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Water Wizards

Swimming Pool Cleaning and Maintenance Service, Swimming Pool Opening & Closing Service,

About us

Here at Water Wizards we are a full service pool company working with residential and commercial properties. No job is too large or small for us and we pride ourselves on our professionalism and skillset.

Business highlights

5 years of experience

Services we offer

All Pool Services

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-23 of 23 reviews
Linda M.
Jun 2024
0.5
Justin was hired to replace my pool liner. I removed the old liner and prepared the sand. He charged me $400 to place the liner in the pool, then wanted extra to complete the installation. I paid it. Eventually he completed the install, which leaked from both hose attachments. He had cracked the plate on one. I don't know what caused the leak on the other. He told me he was coming to fix it day after day but didn't show up half the time and didn't fix the problems the other half. It has now been over a week. The water ($300 worth) is spoiled and I've been waiting for him all day....again. He said he'd come this morning after he said he's come yesterday and then refused. He told me he couldn't get the part but I found it in one phone call just minutes from my house. I began to search him to learn more as I suspect he will not refund the money I paid him. I found his rap sheet. Research Virginia Beach Courts before you consider hiring him and allowing him on your property. Also look into Wavy10's coverage of his criminal activity. I intend to sue, and make public his abuse of his customers.
Response from Water Wizards
"I'm sorry you feel so slighted in what you paid for but against was not my fialt that you skimmer plate was cracked an easy fix if you had been a respectable business person. I fixed a problem ypu had in a pinch for as cheep as I could to help ypu. I have learned not to do business with such hateful people. water is $5 per thousands gallons tho so maybe 50$. this is slander and is intent to impeding my ability to due business and will not be tolerated."

Arienne W.
May 2024
1.0
Swimming Pool Cleaning and Maintenance Service
$400
I really thought he would do right by us. I payed $400 for a dirty pool and a flooded back yard. In other words I payed for nothing! I tried calling to get a resolution and was hung up on. Today is my daughter's birthday and all she wanted to do is swim in our pool. Unfortunately, that couldn't happen. So hurt and disappointed. I would not recommend Justin Cafferty's service. I really thought he was a good person. I was mistaken.
Response from Water Wizards
"the opening and clean of pool was what was paid for and was done. The fact that you called on at 6 and demanded me to fix an issue caused not by me is unacceptable. I have the pictures to prove so. I even went as far as to trouble shoot on the phone and tell you exactly how to fix leaking gasket."

Holly G.
Apr 2024
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$250
Came and helped the next day after I talked to him. Fixed a problem I didnâ t know I had along with what I needed

Barbara P.
Apr 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$250
Good service

Kaye P.
Apr 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Justin Cafferty did a superb job resurfacing my pool steps. He has a great personality and I highly recommend him for this type of job.

James B.
Apr 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Justin of Water Wizards did an absolutely fantastic job all around ! Quick service and greet prices. Highest recommendation possible. On time and excellent communications. Thanks for your fast ,impressive response time and service. Very best regards.

Matt K.
Mar 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Very happy with service. Hired to get my pool back up and running and cleaned. Very professional and personable. Will definitely hire for any other pool needs.

Connor L.
Nov 2023
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$350
Justin did great work.

Nicole H.
Oct 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$525
He d8d a great job. On the day od service I did not have my cover. He ran out and got one and everything was sooth . Very friendly and professional.

H A.
Oct 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Timely and knowledgeable â ¦ great service.

Jeff T.
Oct 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Great service

Mary B.
Oct 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$265
Justin responded quickly to my request for service. He worked with me to find a day that was good for both of us. He was on time and did a thorough job of cleaning and closing my pool.

Lorenzo C.
Sep 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
My technician was Justin. He provided a prompt, enthusiastic and efficient pool service. I found him to be very knowledgeable and very patient in answering my questions and explaining what he was doing. I plan to hire Water Wizards again.

Arienne W.
Sep 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Justin is a really nice person and very knowledgeable, professional and passionate about what he does.

BARBARA P.
Sep 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Good experience

Richard H.
Sep 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
If you need pool service you can not go wrong here. Justin is great, Thank You.

Linda S.
Sep 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
First time using a pool service..Justin is awesome! Cleaned my pool and winterized/covered for the season. Very personable and professional. Will definitely be a client in the spring when time to open back up!

Gennaro N.
Aug 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$400
Justin knows his stuff!!! Turned my totally green pool into beautiful crystal clear water in less than 24 hours. He also made sure my used sand filter was working properly and there were no issues with it. He is definitely THE POOL GUY!!!! I highly recommend him for your pool needs!

Christina S.
May 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Really grateful to Justin for helping turn green unusable pool into a clean blue pool we can use!! Appreciated the quick response and attention during a busy time of year!

Ashley H.
May 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
.

Brittany P.
Apr 2023
1.0
$3,700
Poor quality work that resulted in multiple leaks and other damage to pool and equipment. Contacted multiple times to have it fixed - he eventually gave a day he said he would be back but he never came.

David K.
Nov 2022
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
.

Chris M.
Nov 2022
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$330
Made quick work of a 35,000 gallon pool closing.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Water Wizards is currently rated 4.5 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Water Wizards accepts the following forms of payment: CreditCard

Yes, Water Wizards offers free project estimates.

No, Water Wizards does not offer eco-friendly accreditations.

No, Water Wizards does not offer a senior discount.

No, Water Wizards does not offer emergency services.

No, Water Wizards does not offer warranties.