Verizon Fios Virginia Beach

Internet Service, TV Service - Cable, TV Service - Satellite

About us

Buy from Local dealer and get piece of mind.

Business highlights

15 years of trusted experience

Services we offer

HDTV,Receivers,Voice Over IP

Services we don't offer

High Speed Internet Access,Sports Packages,Unlimited Space


Accepted payment methods

Check
Discover
MasterCard
PayPal

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.3
punctuality
4.7
Showing 1-6 of 6 reviews

Beverly C.
02/2016
4.0
internet service, cable tv service
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Elliott A.
06/2015
5.0
internet service, cable tv service
  + 0 more
Helped me get dvr reset after thunderstorm
Description of Work: Tech support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kristian S.
12/2014
5.0
internet service
  + -1 more
The outside and inside units were replaced free of charge and internet connectivity was restored. Verizon Fios credited my account for the day without service.
Description of Work: Restored internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim R.
06/2014
5.0
internet service
  + -1 more
I went to a Verizon retail location to discuss renewal of my Triple Play Bundle. They offered me a good deal to continue wth their service. It included all the feaures I had previously plus they increased the internet speed for the same price as I had been paying. I accepted the deal. All services continued on as they were previously. I did have a problem with my billing. My bill was increased and did not reflect the deal that was discussed at the retail location. I had to call the Verizon customer service to have them adjust the bill to reflect the original deal.
Description of Work: Renewed Verizon FIOS triple play service (phone, cable, internet). Verizon increased internet speed when renewing service. No additional cost. Bundle price stayed the same previous 2 year agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89.99

Deborah S.
06/2014
4.0
internet service, cable tv service
  + 0 more
Customer service rep helped me choose a service that was comparable to the promo rate I had. He was very pleasant and not pushy in trying to upsell services. I have good quality viewing with Verizon Fios . I just wish they offered better packages for their existing customers and not just new customers!
Description of Work: Signed up for a contract for service after promotional rate expired. Although there were really no deals to compare to my previous rate and I had to drop extras like Cinemax and Showtime the transaction was easy and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$143

Steve G.
06/2014
5.0
internet service
  + -1 more
Verizon's customer service in helping fix internet connectivity problems is top-notch when compared to Cox. As a longtime Cox user, Cox always had to send a representative to my home to fix problems I otherwise was perfectly capable of fixing myself. Verizon's tech's are patient and knowledgeable. if they cant fix it, then normally find someone close by who can.
Description of Work: They restored my internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    301-399 25 1/2 St, Virginia Beach, VA 23451


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable,
    TV Service - Satellite

    FAQ

    Verizon Fios Virginia Beach is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Verizon Fios Virginia Beach accepts the following forms of payment: Check,Discover,MasterCard,PayPal
    No, Verizon Fios Virginia Beach does not offer free project estimates.
    No, Verizon Fios Virginia Beach does not offer eco-friendly accreditations.
    No, Verizon Fios Virginia Beach does not offer a senior discount.
    No, Verizon Fios Virginia Beach does not offer emergency services.
    No, Verizon Fios Virginia Beach does not offer warranties.
    Verizon Fios Virginia Beach offers the following services: HDTV,Receivers,Voice Over IP
    High Speed Internet Access,Sports Packages,Unlimited Space

    Contact information

    301-399 25 1/2 St, Virginia Beach, VA 23451


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM