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Thompson & Son Mobile Detailing
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Commercial Carpets or Rugs Cleaning Service,
About us
Detailing of any Moving Vehicle On Land or Water Inside and out we Clean and Condition them all to withstand the environment around us for a few weeks with the right attention. Thompson & Son and its Detail Specialist are the most detail oriented in the industry using cutting edge products and going the extra mile to keep your car, truck, van or Suv Clean....We also do special vehicles such as Boats, RV's & Buses
Business highlights
32 years of experience
Services we offer
Auto Accessories, Car Washes, Detailing, Detailing & Car Customization, Sales
Amenities
Free Estimates
Yes
Reviews
4.844 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 44 reviews
David B.
Dec 2017
Good-good-good-good-good
Emori M.
Aug 2016
I seem to remember at first it was really good and then one day they didn't show up. It may have been a miscommunication on my part. He brought his dad one time which wasn't a problem. I seem to remember he told me something personal. The car cleaning was great.
Mitch H.
Apr 2016
unknown
George M.
Oct 2015
unknown
Brian S.
Sep 2015
The 1st two months after purchase made us want our money back. Scheduling was such a nightmare we took a break from trying. After a mgmt change, nearly a year later, it was smooth sailing. Ratings are for the END experience.
JOHN M.
Aug 2015
unknown
Adam K.
Aug 2015
.
Sandra H.
Apr 2015
OK. Weather was a big pain. Also, I didn't realize they would not be able to come on the naval base to do the work, so it really wasn't convenient for me. It is hard to grade them because of all the challenges they had. I would hire them again, except they can't do the work while I am at work and that makes it inconvenient.
Response from Thompson & Son Mobile Detailing
"I do apologize for the inconvenience as that is The Naval Base Policy. I hate it well because I'm a veteran that could get lots of work on the base. Next time I'll make sure the car is immaculate"
Gina B.
Mar 2015
He was very nice and friendly. We provided him with a few leather cleaning products of our own. I think they did a very nice job.
Cheryl G.
Feb 2015
Scheduling was a challenge...not because of vendor. It was a matter of coordinating calendars. I am busy and he is busy so it took a bit to get together. Also, bad weather impacted our first attempt. So be prepared to be flexible on the schedule...but once he is there it is well worth it!
Response from Thompson & Son Mobile Detailing
"I really appreciate your review [members name removed]. It was a pleasure to serve your detailing needs. Also if you need home carpet cleaning I do that as well. Please don't hesitate to contact me anytime @7572278545"
Germaine C.
Jan 2015
A few days after the car was detailed I went to fuel my gas tank and could not find the gloves I keep under my seat for handling the gas nozzle. I searched the car at the station and then looked again at home. I called Mr. Thompson and asked him if he had seen my gloves. He said ?yes they are in my truck.? He said that he found them on the ground after the work was done. I told him they were mine and if he could drop them off I would greatly appreciate it. After repeated follow-up calls I still do not have my gloves. So be sure to secure any items in your vehicle that you want to keep.
Response from Thompson & Son Mobile Detailing
"I do apologize about your gloves [member name removed] I got a little busy."
Marilee G.
Jan 2015
Arrived early, was ready to work. Did a very thorough job. I look forward to having him back to keep our cars clean.
Jean F.
Dec 2014
.
MARIA T.
Oct 2014
He arrived early and bought his own water for cleaning did an awesome job......very friendly and professional
Response from Thompson & Son Mobile Detailing
"Thank you so much for the review Mr. & Mrs. [removed member name]. I hope to serve your detailing needs again in the near future be blessed. Mr.[removed member name]you were my coolest customer in years"
Christine G.
Oct 2014
unknown
Response from Thompson & Son Mobile Detailing
"Thank you for the review. I appreciate your time and remember (member name) that the next detail is much cheaper. ..that was just initial cleaning hope to detail your vehicle in the future"
Davis A.
Oct 2014
This service was great. They got to me the same day I called and my MINI looks wonderful. Very friendly and professional.
Response from Thompson & Son Mobile Detailing
"Thank you [removed member name] for that glowing review it was a pleasure servicing that beautiful Mini fir you i hope to do more business with you in the future"
George M.
Oct 2014
Awesome job! Very thorough, my car never looked so good. I recently sold this car and I'm sure that this detailing paid for itself 4-5x over.
I will definitely use Thompson & Son again for my current vehicles.
I will definitely use Thompson & Son again for my current vehicles.
Response from Thompson & Son Mobile Detailing
"Thanks Mr. (removed member name) for that lovely review i hope to do more vehicles for you in the future. Call me when u are ready!"
Robin R.
Oct 2014
Gentlemen were on time, kept to their timeframe for the service, did a very good job! My car looked like the day i bought it.
Response from Thompson & Son Mobile Detailing
"Thank you Mrs. [removed member name]. I hope to detail your vehicle again in the future real soon"
Rande M.
Oct 2014
I was very pleased with the service. He did a very thorough job and my car looked great when he was done. I will definitely use his services again.
Response from Thompson & Son Mobile Detailing
"Thank your fir the review i appreciate it abs hope to serve your detailing needs again"
James C.
Oct 2014
First off, Mr. Thompson was very professional, punctual and friendly. He clearly worked very h****** the car and did a good cleaning. But he does advertise "detailing" and I thought there could have been a bit more attention paid to the detail. There were a few spots where they did not go with the vacuum, the edges of the windows were not cleaned, (you'd have to roll down the windows a bit to get to that), you know, the details. If this was advertised as "cleaning", he would be right on. But "detailing", no, you need to really pay attention to the details to claim that. Would I hire him again for a cleaning? yes I would. The deal I bought was for $69, apparently that was for very tiny cars. I had a mid-range car and that cost $20 more. To clean the floor mats cost some more, bringing the job up to $114.
Response from Thompson & Son Mobile Detailing
"Thanks for the review Mr. [removed member name]. I have been in business 21 years. In detailing. I always ask my customers before leaving if there is anything they see that we may not have been as particular about as you would with your own vehicle. I always want my customers Happy with my DETAILING...not CLEANING! I do apologize if anything was looked over. Please allow me to redeem myself on that note. Call me and let's discuss a great price for a return detailing. ... and this time I'll make darn she i get everything. ..EVERYTHING!"
Robert H.
Oct 2014
excellent I was VERY PLEASED with work They aim to please
Response from Thompson & Son Mobile Detailing
"Thanks for the review Mr. [removed member name]. Hope to do return with for you"
Errol J.
Sep 2014
I was very happy with the results.
Response from Thompson & Son Mobile Detailing
"Thank you so much for the glowing review (Member name removed)"
Judith B.
Sep 2014
Mr. Thomson and his associate arrived after lunch and spent about 2 hours detailing my vehicle. Everything went very well. My car looks almost new again. The outside shines; the inside leather is conditioned; the tires are black again. I will use Thompson and Son again and again! The did a wonderful job!
My neighbor came over and remarked on how good my car looked!
Response from Thompson & Son Mobile Detailing
"Thank you so much for the review Mrs [removed member name]!"
T. A.
Jun 2014
Travius was actually early to the appointment. He had all of the supplies, tools, water needed to complete the job. He really made my used car look as good as new. He washed the exterior, detailed the interior, applied wax, treated my tires and shampooed the mats. I am very pleased with his work and will definitely use his services in the future. I would recommend him without hesitation.
Response from Thompson & Son Mobile Detailing
"Mr.[removed member name]thank you so much for that great review. I thoroughly enjoyed pleading you and your wifes eyes with my work. Please do not hesitate to call me for anything else...also I do pressure wash houses if you need it as well. If you need a regular detail, the price is much less than that of the wax. $75- is all I'll charge you sir. Have a great day you and your family and be blessed"
Nancy H.
Jun 2014
really great job, inside and out. Called right back at first inquiry, arrived on time as scheduled. I have a compact car, and i thought the price was a little steep for my size car, i used to pay $45 for a luxury size car, but it was very, very last minute and he said he would drop the price next time. All in all a good experience, I'll use him again.
Licensing
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FAQ
Thompson & Son Mobile Detailing is currently rated 4.8 overall out of 5.
Yes, Thompson & Son Mobile Detailing offers free project estimates.
No, Thompson & Son Mobile Detailing does not offer eco-friendly accreditations.
No, Thompson & Son Mobile Detailing does not offer a senior discount.
No, Thompson & Son Mobile Detailing does not offer emergency services.
No, Thompson & Son Mobile Detailing does not offer warranties.