The Overhead Door Company of Norfolk

Excellent

I had scheduled another company through AL with a deal to do an inspection that included roller replacement because I knew the door needed a lot of work, and had a busted roller.  The other company assessed the various needs, and quoted me more than twice what Overhead Door of Norfolk charged for the work. The work was scheduled within 3 business days of my request, and the guys showed up right when they were scheduled, as well as calling to say they were on the way.  They addressed all the issues the door had and got it back in good, quiet, safe operation in under 2 hours.  The primary repairmen also looked at an issue I have with my front entry door, and gave me some sound advise on how to handle.  All in all, I am very satisfied with the Overhead Door Co. of Norfolk.

I thought that their price was very good. they sent one guy, he did all the work in one day. Cleaned up. The door have been working fine ever since. I would use him again in the future.

the technicians they sent were the rudest people I have had the misfortune to deal with in a business transaction of any kind

they would not pick anything up or move it . that was our job. I understand this and would be more than willing to do it. then they told me that we had a dumpster and storage unit in our driveway and he did not know whether he would be able to do the work because of the walk from the street. I am 61 years old and have been president of my own company for the past 15 and know that customer service is important to keep your company going. obviously it is not important to overhead doors of Norfolk.

James Perry

They did a great job. I got some other estimates and I thought their price was reasonable. They came in and the guy did the work and did a good job. He cleaned up and that's all I asked for. They were very good and very reasonable.

It was going to be about 6 weeks for it to come in. 6 weeks went by and we didn't receive yet. The sales manager called and when the door came in the first time it had windows. They offered to throw in the door with windows for no extra cost. I didn't want this so they reordered the one I wanted. They were supposed to come today and never showed. I called and they said that we weren't on the schedule at all and no one was available. They thought that I would call to accept the installation date when we were under the impression that they would be here unless we called to cancel the appointment. We have since canceled everything.

The door itself was O.K. but the unit (abt 10 yrs old) needed new motor, etc. I guess I thought the price was a bit high and I do not think the replacement is as good as the original. We have two doors and the other one is still working o.k., but it is quieter the an the new one. As there are different models to choose from, perhaps if I upgraded more I might have gotten a quieter unit. All in all, we were pleased with the service.

They completed the job and it works. No complaints.

The company came when anticipated and performed the work within the estimated time. After several weeks, the remote controller malfunctioned. The company promptly returned to replace the controller.

They came out soon after the garage door was purchased. The man had a great attitude and was real polite. He answered the couple of questions that I had and told me, if I ever had any problems he would come out and fix it. He was in and out in about 20-30 minutes and did an excellent job. I didn t need to call him back for anything.

I feel that Overhead Door did a wonderful job with the doors. They look great and they work great. I have no complaints about anything. The men were nice and extremely well prepared. I would hire them again if needed and I would recommend them. They did install the doors very quickly and did not even leave a single thing behind for clean up. It was a nice and smooth experience. Pricing was cheap and worth it. However, my wife paid for it so I could not tell you what it is.

Overhead Door did an extremely good job with my garage. It looks great, and the workers were just wonderful. I would hire this company again for sure. The pricing was a tiny bit high, but it turned out to be gorgeous. I really do not have any complaints, and I have no problems recommending them either.

They were very good. We were pleased with the job they did. They installed the opening devices in our cars and they were working wonderful. They installed the door properly and cleaned up well and hauled away the heavy old wooden door. They had a great crew and a wonderful price.

Everything went absolutely perfect with the installation of my new garage door and opener. They were able to come right on time and had it installed and working properly in no time at all. There really is nothing else to say, it looks great and works great. I would hire them again if I ever needed another door.

The old door took forever too open and close and it made a horrible racket. Overhead Door has an excellent reputation, and they specialize entirely on garage doors. The two man crew wasted very little time, with small talk, after they arrived. They were not rude, just focused, and ready to work. This decreased the time it took to complete their task, to a little over ninety minutes. They disposed of the old door for us. The new door operates much faster, and can barely be heard.

Overhead Door did a very good job for me and was well worth the money I spent on the repair. The guy was very nice and friendly. He was very efficient with his work and we haven't had a problem with it since the repair. I would recommend this company to anyone.