When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Business highlights
97 years of trusted experience
Services we offer
Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
Yes, Keith kept me informed and did everything he could to make things run smoothly.
Description of Work: Removal of all contaminated attic insulation and installment of new insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Benedict S.
02/2021
5.0
pest control
+ -1 more
This experience went extremely well. The technician, Chris Sawyer, was on-time, polite and performed the service with professionalism and observed safety protocols regarding Covid 19. I give him a 5-star rating.
Description of Work: Spraying of the inside of house for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Terminix - Virginia Beach -Termite & Pest Control
Thank you for providing this positive feed back [Member Name Removed]! We are glad you received the service you needed.- Anchee
Mark H.
03/2017
4.0
pest control
+ -1 more
Overall, they are pretty good. The only thing I have to say is that they don't schedule their appointments. They just come out automatically for exterior service. It would be nice if they scheduled it in case you wanted to be available for interior service as well.
Description of Work: I am on an annual plan with them which costs $55 a quarter.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
bernard A.
02/2017
5.0
pest control
+ -1 more
I had a vapor barrier installed under my house, they came in to check that. It was very quick and good.
Description of Work: They did an inspection. They check every year.
Rating Category
Rating out of 5
Yes, I recommend this pro
bernard A.
02/2017
4.0
pest control
+ -1 more
They come back every year. I have a contract with them. It was 2 weeks after the guy came and told me I needed a vapor barrier that they came back and installed it.
Description of Work: They installed a vapor barrier installed in the crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Peter W.
08/2016
2.0
pest control
+ -1 more
The termite bait stations were not all checked, as shown by the untouched dirt around the opening. I called to report this and talked to the technician who did the checking. He assured me they had all been checked. I took another look and it had not been checked. The particular station in question is near a shed which is in the same location of a previous shed that had been destroyed by termites several years ago. This is why I was particularly concerned. The stations need to be checked periodically and if they are not, they do no good. I am seriously considering cancelling my service contract due to this. I understand that occasionally mistakes happen but the technician should have offered to recheck the station with me present to verify the particular one. This reflects negatively on Terminix's standard in general.
Description of Work: Check termite bait stations.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Mike S.
07/2015
2.0
pest control
+ -1 more
When the inspector came out from under the house, he was wet. He said there were puddles under the house. He said the de-humidifier filter needed cleaning and it hadn't been working because of the dirty filter. We had the house serviced for high moisture, including de-humidifier installation, last year - by Terminix. That installation had to be reworked twice due to poor attention to detail and the de-humidifier not having been turned on/connected electrically. I didn't go under the house to verify the re-work. I think I should have. There's an LED that's supposed to illuminate when there's a problem with the unit. It has never turned on. I think this is because the unit was probably never operating until this last visit. We had never had water come out of the discharge pipe until after the technician "cleaned" the filter on 16 June 2015. Since then, we get a steady discharge. We've tried to contact management about this and have left voice mails. to date... CRICKETS! Bad show Terminix. We spent several thousand dollars to fix our moisture problem. This was Terminix's recommended solution. Now we find that our house was not protected from moisture damage we were expecting to have been handled. And, Terminix management is difficult to reach.
Description of Work: No price given because this is part of an annual service plan. Technician conducted an under house inspection for termites and to check moisture content of wood.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Glenn B.
05/2015
1.0
basement waterproofing, pest control
+ 0 more
When arriving they needed a shovel to get into the crawl space access, one of their techs was suppose to be going under there just a week prior, a day while I was at work. however from the dirt and difficulty to get under there it hadn't been access in well over a year. There was a rat problem due to their lack of service. The sales person tried to continue to explain that I needed them to perform all this service to fix what they hadn't been doing. I called the main office and was never called back. I fired Terminix and went with another company.
Description of Work: I received a follow up call that they needed to check my crawl space for moisture and pests.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Charity Z.
04/2015
5.0
pest control
+ -1 more
I used the company's "contact us" link to schedule a termite inspection and to get an estimate on bait stations. I received a call back in a timely manner and two individuals met me at my house the very same day. The two individuals were awesome and I thoroughly enjoyed them. They were extremely informative and answered all of my questions. I agreed to have stations installed and signed the necessary paperwork. Later in the day, I received a phone call from the company. They let me know when someone would be at my house to install the bait stations. The installers came on the date promised. Later in the week, I had to call the company to ask questions about the bait stations. The first person that I spoke to was very personable and I enjoyed talking to her. The second person, however, was not friendly and seemed annoyed that I had called.
Description of Work: Installed termite bait stations
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$799
Mark and Rachel H.
09/2014
4.0
pest control
+ -1 more
They did get rid of our scorpion problem. We also had problems with spiders and ants and we did have to call them back a couple of times. They come out for us once a quarter, but they do come out if we had any problems. I wished it was more of a monthly service. The employee, Charles H. was wonderful. He was a very nice man and always made sure to go around most of yard to treat the ant beds. When I had the pest control treatment dirt came up on the house; the property manger of the home had to have the house pressure washed. Unless we requested the treatment to be done inside, they just sprayed outside. We were told not to let pets out for about an hour to let it dry, if they used the liquid. I liked that they called ahead of time to let me know when they were coming out.
Description of Work: This service was done in a home that we rented for 7 years. The only bad thing is they kept raising the cost of the service on us; we have been a loyal customer. The main reason why we had them come out was, because we had baby scorpions; we had 4 boys and 2 were small at the time.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
Andrea O.
07/2014
5.0
pest control
+ -1 more
I like our guy because he is very nice. It is the same person that comes out every time. They come back every time you see a bug so I think that is nice. Their phone messages are so weird like, We are coming out tomorrow at 12:53 and 30 seconds.
Description of Work: Terminix comes out quarterly for pest control treatments and they also do termites once a year.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rudolph D.
03/2014
3.0
pest control
+ -1 more
Extremely high pressure tactics were used to get us to purchase a dehumidifier for our crawl space. We decided we didn't really need it after having a home inspector look at the situation.
Description of Work: Placed cannisters with termite bait around the house and inspected the crawl space annually.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$300
Donna C.
03/2014
5.0
pest control
+ -1 more
They have always done a great job. They are very contentious and easy to get a hold of which is helpful.
Description of Work: They have treated the inside and outside of our home. They did our insulation work, put a water barrier in the crawl space, and other work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty H.
10/2013
5.0
pest control
+ -1 more
I had a good experience in dealing with them. They were very, very thorough and very punctual.
Description of Work: I got a quote from Terminix for pest control.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Nell or Bob B.
04/2013
5.0
pest control
+ -1 more
Terminix has been coming to our house for years. We had termite damage one time and they were very good at having a contractor come in and fix it immediately. They're punctual and it's easy to make an appointment with them. They do a very good job at getting somebody out there for you. They accommodate the schedule that you're on. They work very well for me. I have no concern and I have no complaints. I never used anyone else.
Description of Work: They came for my annual inspection for termites and I entered into a contract for them to come in quarterly to take care of pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gordon & Loukia B.
11/2012
2.0
pest control
+ -1 more
We've had Terminix for about seven or eight years now, and I've been generally pleased with the service until the past three years. We've had recurring problems with roaches -- and we run a very clean house, in a clean neighborhood. The serviceman is responsive and shows up on time, but seems to just sprinkle poison or spray around the foundation, leave a few traps, and depart. We even complained to the central office and had a manager come out. But the roaches keep coming back. So they obviously aren't treating the source. When I suggested during one service call going under the house and spraying, the serviceman was reluctant. I told him he needed to treat the source, not just prevent them from coming into the house. He eventually put on his overalls and climbed under the house. We still have roach problems....and today I just signed up for Angie's List in order to find a reputable replacement for these guys.
Description of Work: We've employed Terminix for several years to conduct routine pest-control for an occasional ant infestation, rat, roach or flies.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Christa S.
11/2012
3.0
pest control
+ -1 more
We like their coverage. They take care of whatever problems that may arise or what you like. The bad thing is that they are always suggesting extras that you probably do not need. We spend $300 or $400 a year. We are under an old contract; it does not cost as much. That is another thing with any term by a dealer, after awhile they drop off the old customers that are on contracts for less money. So, they have to be careful with that. A lot of time, they want you to be there during a wide window, then, we had to leave two days within the last three or four, and they did not show up. We complained about that. They are very professional except for trying to sell the additional services.
Description of Work: Terminix come by for an annual inspection every spring.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$400
marie B.
10/2012
5.0
pest control
+ -1 more
The foundation was down faster than we thought, and I was only able to give them a days notice to come spray. I thought no way will they be able to come quick and I would have to delay the carpenter till they came but they were here the next day and my project was able to continue without interruption. This made my carpenter very happy !!!!! Thank you Terminex
Description of Work: We have a termite plan with them. We are putting an addition on the back of the house and needed it treated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Frank F.
07/2012
5.0
pest control
+ -1 more
They do a great job. I love their service.
Description of Work: They do quarterly treatments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Deborah T.
07/2012
5.0
pest control
+ -1 more
I have been using them for several years. They do a good job.
Description of Work: I use Terminix for pest extermination. I have an annual contract with them. They last came out for termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
R. Scott B.
07/2012
5.0
pest control
+ -1 more
They are fine and the quality of their work is fine. They are responsive. They call me.
Description of Work: I use the services of Terminix. They come out and treat for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Ann M.
07/2012
5.0
pest control
+ -1 more
They seem to be pretty good. They're always right on schedule, and they're quick. They're understanding and kind as well, I like them.
Description of Work: They came around and inspected for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James D.
07/2012
5.0
pest control
+ -1 more
They were recommended to me by a friend. I am very satisfied with the work and I would recommend them. I have been satisfied with everything they do.
Description of Work: I used Terminix to inspect the bait station and inspected the other side of the house for moisture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Joseph M.
07/2012
5.0
pest control
+ -1 more
They have a very professional person that comes out; he’s been our service tech most of the time we’ve been with them and we appreciate how well he does his job.
Description of Work: For pest control we use Terminix. They charge $300 a year for pest control and $200 a year for termite prevention. They spray outside once per quarter and anytime we call them. They spray inside when we request it. They spray annually for the termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Duncan W.
07/2012
3.0
pest control
+ -1 more
Pricing seems to be a little high. Overall, the service is somewhat average.
Description of Work: I have been using Terminix for pest control and exterminating services.
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*Contact business to see additional licenses.
Service Categories
Pest Control,
Insulation,
Basement Waterproofing,
Lawn Fertilization & Treatment,
Mold Testing & Remediation
FAQ
Terminix - Virginia Beach -Termite & Pest Control is currently rated 4.2 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Terminix - Virginia Beach -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Terminix - Virginia Beach -Termite & Pest Control does not offer free project estimates.
Yes, Terminix - Virginia Beach -Termite & Pest Control offers eco-friendly accreditations.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer a senior discount.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer emergency services.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer warranties.
Terminix - Virginia Beach -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.