Additional DBAs - The Scotts Company LLC.
Lawn care, fertilization, lawn insect & disease control, tree & shrub care and pest control.
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
100% | ||
0% | ||
0% | ||
0% | ||
0% |
Please be sure to read the update at the very end of this review.
After the application of the disease control and fertilizer service was completed Joe Pezella contacted us because he wanted to offer services to improve the health of our backyard. The outcome of the discussion was to contact us to determine if we had made a final decision on killing off the backyard followed by aeration and seeding. Instead of being contacted to determine if we had made a decision on having the backyard killed off, aerated and seeded a technician came out on 8/14th and applied Roundup WITHOUT AUTHORIZATION and to TOP IT OFF APPLIED IT TO THE FRONT YARD which was NEVER discussed and not necessary as our front yard is SOD and was doing better after the treatment it had. Not only did the technician apply Roundup to the front yard he sprayed it in patches leaving our yard looking like a patch work quilt...a very ugly one at that. We communicated with Joe about the issue and he assured us that once they started their aeration and seeding schedule in September they would put us on the schedule to fix the mistake/damage they did by aerating and seeding our entire front yard. I called last week (week of 9/11) to inquire on when they had us scheduled to begin getting our yard in order and was advised that we'd be on schedule for this week (9/18 week).I came home today to see that they completed aeration and seeding of our neighbors yard and not ours which makes no sense at all not to take care of our yard as well. We have asked to speak with the owner regarding this matter several times and as recently as yesterday 9/15 because Scott's has had the nerve to send us a bill for the Roundup that was applied WITHOUT authorization and applied to a part of the yard that didn't need it and have NOT heard from him once. I also asked that he come out to look at the yard so that he could see for himself the mess that was made and to my knowledge he has not and my neighbors said it didn't seem as if he even paid our yard any attention while he was their with his crew working on their yard today 9/16. I am HIGHLY UPSET and VERY ANGRY at this point. I have reached the end of my patience as a result of seeing that nothing was done to begin fixing our yard today when it could have been. I have left one last voicemail tonight (9/16) requesting that only the Owner call me tomorrow regardless of what his schedule is because I too am just as busy but when you have an issue that needs to be addressed you find the time to take care of it just as I'd do. At this point I want Scott's to contract someone to correct the issue by properly installing replacement sod in the areas they killed which includes where they over sprayed the ROUNDUP on both of my neighbors yards. If am not called I will take further action because as a long time customer I should not have to deal with such unprofessionalism and inadequate service.
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.